Liza Shtilbans’ Post

Session spotlight for the free, virtual Customer Support Summit, October 9. 🔦 'Using data to personalize the customer experience' with Kimberly Ayala, Director of Customer Success, North & South America at Akeneo. 🧠 It's more important than ever to tailor your approach to customers based on their specific needs. 🤝 Using data to back up your message adds legitimacy, increases customer engagement, and builds your reputation as a trusted advisor. This session will talk about ways to use data to drive customer experiences that are personalized for maximum impact. Secure your free space: https://lnkd.in/exUQRbyg

Session spotlight for the free, virtual Customer Support Summit, October 9. 🔦 'Using data to personalize the customer experience' with Kimberly Ayala, Director of Customer Success, North & South America at Akeneo 🧠 It's more important than ever to tailor your approach to customers based on their specific needs. 🤝 Using data to back up your message adds legitimacy, increases customer engagement, and builds your reputation as a trusted advisor.This session will talk about ways to use data to drive customer experiences that are personalized for maximum impact. Secure your free space: https://lnkd.in/ebz2yyXr

Public Utilities have a unique opportunity to increase customer satisfaction through digital communications. JD Power's latest study showcases how customers are looking for digital engagement solutions and how public utilities have so far fallen short on delivering on a positive digital customer experience. Read our blog on how you can increase satisfaction of your constituents by embracing a digital customer journey. bit.ly/3yBuySS

As your business grows, scaling your sales becomes crucial. But with growth comes the need to maintain high-quality customer interactions, consistent messaging, and a seamless customer experience. Overloaded teams and unstructured processes can result in missed opportunities, decreased customer satisfaction, and harm your brand's reputation. Do you want to grow your sales without sacrificing the quality of services that set your business apart? Discover how #Salescode can help you scale while maintaining the exceptional experience your customers deserve. https://lnkd.in/dYeUf57 #salesgrowth #scalingsales #customerexperience #businesssuccess #salesstrategy #techsales

Today’s customer self-service experiences have evolved beyond FAQs and contact options becoming a comprehensive hub for customer engagement. Learn how to leverage 11 foundational capabilities to improve the customer journey: https://gtnr.it/3wUkEuQ #GartnerCSS #SelfService #CustomerService

Did you know that 𝗼𝘃𝗲𝗿 𝟱𝟬% 𝗼𝗳 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀 𝘄𝗶𝗹𝗹 𝘀𝗲𝗲𝗸 𝗼𝘂𝘁 𝘆𝗼𝘂𝗿 𝗰𝗼𝗺𝗽𝗲𝘁𝗶𝘁𝗶𝗼𝗻 𝗮𝗳𝘁𝗲𝗿 a 𝘴𝘪𝘯𝘨𝘭𝘦 disappointing customer experience? It's time to rethink customer service. Modern businesses are discovering that exceptional customer service isn't just about resolving issues – it's a powerful tool for generating revenue. 💵💶💷 Check out our blog where we reveal strategies to turn your customer interactions into goldmines. 𝗥𝗲𝗮𝗱 𝗻𝗼𝘄: https://bit.ly/47o3raC #CustomerService #CustomerExperience #Revenue #RevenueGrowth

Join us TOMORROW for an insightful webinar where we’ll explore how frictionless, secure payment solutions can enhance customer interactions and fuel business growth. 🚀 📅 Date: December 4, 2024 🕚 Time: 11:00 AM CT 🔗 Register here: https://bit.ly/4eQbzU3 Whether you're looking to streamline operations, improve customer satisfaction, or drive revenue, this session is packed with actionable insights. Don’t miss it! #CustomerExperience #SecurePayments #BusinessGrowth #Webinar

We also have a diagnostic tool that you can use to evaluate your organization against these 11 foundational capabilities. Ask me to learn more. #selfservicesuccess #selfservice #selfserviceexperienceassessment #ssea

Excite your business with Execu-Bot Chatbots! Elevate customer satisfaction and streamline operations effortlessly. Transform how you engage with clients and boost productivity like never before. Harness the power of AI-driven chatbots for unparalleled growth and success. Revolutionize your business with Execu-Bot today!

Today’s customer self-service experiences have evolved beyond FAQs and contact options becoming a comprehensive hub for customer engagement. Learn how to leverage 11 foundational capabilities to improve the customer journey: https://gtnr.it/3TK2F1I #GartnerCSS #SelfService #CustomerService