Over the past few years, the Kingdom of Saudi-Arabia #KSA has been making significant strides on the global stage, transforming itself from an oil-dependent economy into a diversified powerhouse.
The KSA #Vision2030, spearheaded by Crown Prince Mohammed bin Salman #MBS, aims to modernize the country’s infrastructure, #economy, and #society. Key reforms include bolstering #tourism, entertainment, #technology, and renewable energy sectors, while fostering #inclusivity and opening the country to international investment.
Central to this vision is excelling at customer experience #CX, which has become a key pillar across industries. From smart cities to world-class infrastructure and seamless services, KSA is prioritizing user-centric solutions to ensure a superior experience for citizens, residents, and visitors alike, driving its ambitious growth forward.
It is here where critically important entities such as CXKSA play a focal role both the education and fostering of customer experience across Saudi companies of all sizes, ensuring that all relevant sectors are united in direction and push forwards towards achieving this ambitious vision.
So I am delighted to announce that I have joined the judging panel for the second edition of the Saudi Customer Experience Awards SaudiCXA, organized by CXKSA and in partnership with CX Saudi جمعية تجربة العميل. And I look forward to participating in evaluating the best entries in the field of customer experience in Saudi Arabia.
What a fantastic partnership! Combining expertise from both organizations to drive innovative engagement solutions is truly exciting. Let's connect and explore potential collaboration opportunities 🌟