e& enterprise’s Post

Voice E-Commerce in Dubai: New Tool for E-commerce Success Discover how voice commerce is revolutionizing e-commerce in Dubai. Learn to optimize your store for voice search, engage tech-savvy audiences, and leverage voice assistants like Alexa and Siri to boost sales and customer experience. Read More: https://lnkd.in/gSeJYtfU #VoiceCommerce #EcommerceDubai #DigitalTransformation #VoiceSearchOptimization #FutureOfRetail #VoiceTechnology #EcommerceTrends #DubaiBusiness #SmartCommerce #CustomerExperience #VoiceAssistants #InnovationInRetail #TechInDubai #SEOForEcommerce #DigitalMarketing #Dubai #CLOUD6

Imagine you’ve booked a stay at a hotel for a business trip to attend Gitex 2024 event in Dubai. Right after confirming your booking online, you receive an SMS with your booking details and a link to check-in. No long queues, no paperwork—just a few taps, and you’re all set. This seamless process is powered by A2P SMS. Now, let’s say during your stay, you need assistance. Instead of calling reception or waiting on hold, you send a quick message via WhatsApp Business. Within seconds, a customer service agent responds, sending you all the details you need for your query. The conversation is friendly, immediate, and feels like chatting with a friend. You even receive updates about hotel services, exclusive offers, and events during your stay, all via WhatsApp. The best part? All these conversations are tracked, so when you check out, the hotel already knows your preferences for future visits—making your next stay even more personalized. The Benefits for Businesses For the hotel, these tools aren’t just about convenience—they’re about building relationships. With A2P SMS, they ensure important information reaches the guest promptly and directly. Meanwhile, WhatsApp Business allows them to provide personalized, real-time support while tracking customer preferences through their CRM system. These are just a few examples of how businesses can leverage omnichannel communication to keep their customers happy, informed, and engaged. Whether it’s a hotel, a retail store, or a financial institution, these tools are making everyday customer interactions smoother and more personal. How is your business using A2P SMS and WhatsApp Business to connect with customers? I’d love to hear your thoughts! #A2PSMS #montymobile #WhatsAppBusiness #CustomerExperience #CPaaS #BusinessMessaging #Omnichannel #CustomerEngagement #GITEX2024

I had a fantastic time experiencing The Customer Show Australia in Melbourne with John Mugica last week! Learned the importance of CX, Marketing and Digital Strategies as well as met with a variety of prospects that were keen on expanding their brand and boosting customer experience. Here at Emplifi, we are a CX platform in MarTech that integrates social media, marketing, commerce and customer service tools to help businesses enhance their customer engagement and satisfaction. It was also great to listen to the following speakers that caught my attention. Key Takeaways: 🌟 Dan Fischer: Virgin Australia strives for lovable brand experiences, understanding the problems customers are facing & solve them through innovating ideas. Overall, turning the experience into something to be celebrated. i.e. Middle Seat Campaign. 🌟 Chris Gill, Alena Jang Croucher, Joy Shi & Wendy Huang (Panel Discussion): Returning to the fundamentals of Data - Engage with your customer by reconnecting their insights with abundant data. Change in Culture is a gradual process, patience is key & celebrate your successes. Feel free to reach out to us if you have any Social media marketing, Commerce & UGC needs. We work with a variety of brands & industries. Looking forward to seeing you all again in Sydney & Melbourne towards the end of the year! #TheCustomerShow #Melbourne #ANZ #CustomerExperience #MarTech #CX #Emplifi #digital #marketing #ecommerce #commerce

WebEngage, an IAN Group (formerly Indian Angel Network) portfolio company, has partnered with flynas, Saudi Arabia’s leading low-cost carrier, to enhance customer satisfaction through AI-powered marketing automation. This collaboration marks a step forward in the airline industry, as flynas will leverage WebEngage’s innovative solutions for audience segmentation and automated messaging. Commenting on the partnership, Hetarth Patel, Vice President – Growth Markets, WebEngage, noted, “The airline has hit remarkable heights in the number of passengers who have flown with them in the last quarter, and we’re excited to be partnering with them at such an important juncture in their journey.” With its full-stack solutions already empowering over 800 brands globally, WebEngage continues to drive customer engagement across diverse sectors, including travel and tourism. Read more: https://lnkd.in/dqVtM_fq #CustomerEngagement #AI #MarketingAutomation #WebEngage #Flynas #Innovation #IANGroupPortfolioCompany #MiddleEast

🌟Tips for Success in Dubai's Business Landscape🌟 Embrace E-commerce Boom: E-commerce is booming in Dubai, driven by tech-savvy consumers and increasing internet penetration. Optimize your online presence and embrace digital transformation to tap into this trend. #DigitalCommerce Stay Ahead with Smart Solutions: Dubai's investment in smart infrastructure presents opportunities for businesses in technology, urban development, and transportation sectors. Explore these burgeoning industries to stay ahead of the curve. #SmartCity Prioritize Customer Experience: In Dubai's competitive market, customer experience excellence is non-negotiable. Prioritize satisfaction and deliver seamless experiences to build lasting relationships and foster loyalty. #CX

In the fast-evolving landscape of digital commerce, it's essential to stay ahead of the curve. That's exactly what Tredella is doing for Ecommerce in the UAE and globally. In our latest video, we delve into the innovative features and transformative potential of Tredella, showcasing how it's setting new standards in the Ecommerce domain. As professionals, we understand the value of efficiency, scalability, and customer satisfaction. Tredella addresses all these aspects, empowering businesses to thrive in the digital marketplace. Whether you're an established Ecommerce player or a new entrant looking to make your mark, Tredella offers insights and tools that can catapult your business to new heights. Join us as we explore the future of Ecommerce with Tredella. It's more than just a platform; it's a movement towards smarter, more inclusive online selling and shopping experiences. Read More: https://lnkd.in/dNspbCyy #EcommerceInnovation #UAEEcommerceExcellence #DigitalMarketplaceMagic #FutureOfEcommerce #TredellaUAE

🌟 The Future of Retail: Integrating Live Commerce into Your Business Model 🌟 The retail landscape is shifting, and live commerce is at the forefront of this transformation. This dynamic format blends the immediacy of live video with the direct engagement of online shopping, setting a new standard for consumer interaction. 🚀 Why settle for static sales when you can animate your products with stories, demonstrations, and real-time interaction? Live commerce doesn't just sell; it entertains, informs, and engages, creating memorable experiences that drive loyalty and sales. Businesses adopting live commerce are seeing higher customer engagement, increased conversion rates, and a deeper connection with their audience. This isn’t just a trend—it's retail evolved. 📈 Are you prepared to adapt and thrive in this new digital marketplace? Let's discuss how live commerce can redefine your business model and connect you with the next generation of consumers. 👍 Like this post, 💬 comment your thoughts, or 📩 DM us to learn how we can help integrate live commerce into your strategy. #FutureOfRetail #LiveCommerce #BusinessInnovation #DigitalTransformation

Global Loyalty Organisation interview with Antonio Ricciardi, SVP Consumer Intelligence & Engagement,e& UAE This episode focuses on e& UAE’s smiles, a digital engagement platform which transitioned into an OTT open to everyone with over 4.5m users. Topics discussed: 00:00 - Update on the last 12 months 01:48 - Rebranding and transitioning from telecom provider to technology corporation. 02:40 - On building a lifestyle brand. 04:20 - On partnerships 5:27 - On building an ecosystem and super app 07:19 - Noteworthy campaigns 08:29 - On the use of AI and data anlytics 10:03 - On building a "platform for everyone" 11:35 - On Rewards Exchange & marketplace 13:59 - On challenges 16:18 - What is missing in the loyalty market 18:53 - On inflation & reward availability 20:30 - One prediction for 2024 Watch the full video (GLO members): https://lnkd.in/dfVH6zcz Watch the trailer: https://lnkd.in/drJukd5Z #lifestyle-loyalty #superapps #personalisation #rewardsexchange

Transforming Luxury Retail with Cutting-Edge Innovation Introducing INSPIFY, the pinnacle of technological sophistication in brand-client communication, seamlessly integrating with your CRM and powered by real-time data insights. Our latest features offer you the ability to: ✅ Enjoy up to a 25% increase in upselling and cross-selling opportunities. ✅ Leverage personalized post-visit engagement to boost conversion rates. ✅ Enhance customer experience through personalized content. ✅ Differentiate your brand by offering a unique elevated brand experience. ✅ Benefit from improved customer data to better understand and serve your clients. ✅ Increase deals post-store visit with real-time engagement strategies. ✅ Experience the future of personalized client communication with INSPIFY. These innovative solutions were designed to meet the evolving needs of luxury brands in mastering the art of client engagement and achieving unprecedented business growth. #LuxuryInnovation #ClientEngagement #PersonalizedMarketing #RetailExcellence #FutureOfCRM