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Duncan Brett’s Post

Driven by a passion for uncovering customer insights and leveraging data to add value...

5mo

🎉 - INSIGHT7 just turned one, and we're celebrating by reflecting on our journey so far! I recently sat down with one of our investors to talk through the common questions we get from our prospects. In the next few days, I'll be sharing our answers, starting with today's topic: Give us examples of where INSIGHT7 has already added value? Onwards and Upwards - any more detail and you know where to find us... #insights #ecommerce #supplychain #analytics #datascience #celebrate #keepmoving forward

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Transcript

Examples of value that we've added, so I'll talk to a few in the transport space. We've worked with a large business they have. Problem was their freight cost was too high. We trawled through that data and provided insights to lower that freight cost by $1,000,000. The ecommerce space, the problem was that customer did not have a recommendation engine and didn't know which items to show with which other items. We did a piece of data science to build those rules and realize a $3,000,000 revenue opportunity just by recommending the right products to other products. In the retail space, we've worked with a very large business in Australia. Their problem was their warehouse was stocked inefficiently at the school level. So our insights on which skews to stock at which time and in which volume provided. A $1 million cost saving on the shipping side. We've worked with our healthcare business and their problem was not acquiring new customers fast enough. So we did a wholesale review of their channels, costs, spend efficiencies and increase their new customer acquisition by 25%. And in the wholesale space, the problem of that customer was large business wholesale across Australia, multiple distribution centers. Their problem was out of stocks, customers calling the product wasn't in the warehouse at that time. System needed it. We did a piece of data science that forecast the stock on hand of each skew at each location in which volume and provided a $7,000,000 sales opportunity by reducing the number of times. That customers call and the skew is not in the warehouse.

Specialist UX & UI design | Fix the gap between your brand & website to multiply leads | 🌟 5-star Google reviews | DM me UX HELP and let’s chat

5mo

That's a lot of ground in just one year Duncan Brett. well done

Chief Digital Officer at Atomic212°

5mo

Happy Birthday Insight7, well done on a data driven problem solving 12 months

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