Déborah Martín R. (Ph.D)’s Post

“people will game the metric” - is the worst excuse imaginable to not measure things 🤦♂️ OF COURSE they will, or some will try, but that’s what competent line managers are for. “All metrics need context” well of course. But again, assuming every consumer lacks context and will come to the worst or wrong conclusion… oof, really shows faith in your fellows “You get what you measure”… damn, I hope so. I mean, that’s the point, right? Yea, the goal is end customer value, we completely agree. But that’s a pretty hazy metric for most business processes. If software delivery is a process, then it can be measured, and that data can be useful, otherwise what are we doing? #meatbasedengineer

Great insights from Mckinsey article related to problem solving! Check this short and comprehensive insights: 1. Be curious and ask why until you find the problem - Every solution is not available at large scale, so try to get solutions at low cost even when at short supply - Always think of probabilities and improve the odds in uncertainties 2. Think of multiple perspectives, Even not your domain - Use customer journey and design thinking to push the thought process - Make sure you have enough resources: people, time, and money 3. Frame the problem question towards solution oriented - Experiment creating new data if secondary data isn't sufficient, goal is to fail faster and gain the insights - Broader information = Creative solutions, at the same time be aware of hidden costs - Specify the risks involved of with & without considering the solution approach Comment down below what you think of problem solving from your perspective. #Problemsolving #Consulting #Business #Businesssolutions #Businessproblems #Creativity

Navigating the Complexity of Development Evaluation Development projects often operate in complex environments. To address this, evaluators need to adopt flexible approaches. 1-Adaptive Evaluation: Continuously refine methods based on emerging insights. 2-Stakeholder Engagement: Involve stakeholders throughout the process. 3-Mixed Methods: Combine quantitative and qualitative data. 4-Systems Thinking: Consider interconnected factors and emergent properties. 5-Scenario Planning: Anticipate future possibilities and develop adaptive strategies. By considering these approaches, we can generate more meaningful insights and inform effective decision-making in complex development projects. #development #evaluation #complexity #adaptive #stakeholderengagement #mixedmethods #systemsthinking #scenarioplanning

In today’s dynamic business landscape, leveraging both qualitative and quantitative data is essential for making effective decisions and fostering sustainable growth. By integrating qualitative insights such as customer feedback, market research, and stakeholder input with quantitative analysis like financial data, performance metrics, and external trends, we gain a comprehensive perspective that enables us to: - Uncover profound insights to elevate project outcomes and product development. - Fine-tune business strategies by harmonizing data-driven and human-centered approaches. - Cultivate innovation through calculated risk-taking and intelligent resource allocation. I'm curious – how do you strike a balance between qualitative and quantitative methods in your professional endeavors #DataDriven #BusinessStrategy #QualitativeResearch #QuantitativeAnalysis #ProjectManagement #BusinessDevelopment #Innovation

‼️ Example Approach to Cost-Saving Engagement 👉 Phase 1: Diagnostic and Baseline Assessment (2-3 months) ✔ Perform a comprehensive financial and operational assessment. ✔ Identify key cost drivers and develop a savings hypothesis. ✔ Benchmark against industry peers to establish performance gaps. 👉 Phase 2: Strategy Formulation and Quick Wins (3-4 months) ✔ Develop detailed cost-saving initiatives, prioritise them based on impact and feasibility. ✔ Launch immediate "quick wins" to generate early momentum. ✔ Design a governance structure for program oversight. 👉 Phase 3: Implementation and Execution (6-12 months) ✔ Execute strategic initiatives while continuously monitoring performance. ✔ Embed continuous improvement processes and adjust plans as needed. ✔ Use dashboards and reporting tools for real-time tracking. 👉 Phase 4: Sustainability and Knowledge Transfer (Ongoing) ✔ Train internal teams to sustain cost savings post-engagement. ✔ Develop a continuous improvement culture to drive ongoing efficiencies. #CostReduction #costsavingprogram #shorttermfunding #OperationsExcellence #FutureGrowth #FutureExpansion #strategicplanning #strategyplanning #strategyexecution #StrategyImplementation #BusinessTransformation #ProcessEfficiency #ProcessOptimization #SustainableGrowth #OperationalExcellence #cataligent

Choosing the Right Measures & Indicators: Key to Meaningful Impact Selecting the right measures and indicators is crucial for organisations looking to improve their impact. But how do we ensure we’re capturing what truly matters? The answer lies in starting with a clear foundation—an intervention logic, outcomes framework, or theory of change. These tools help clarify the pathway to desired outcomes, making it easier to define what success looks like and how to measure it. By aligning measures and indicators with these frameworks, we can focus on tracking the most relevant results, fostering better decision-making and accountability. Curious about how to strengthen your organisation’s monitoring and evaluation? Let’s chat! #Evaluation #Monitoring #Outcomes #MeasuresAndIndicators #NZ

Let's dive into the numbers behind Learning & Development impact! 🔍 Only 8% of CEOs see the business impact of L&D programs - a revealing insight into the uphill battle faced by learning teams 📈 Even fewer, just 4%, see a clear ROI, highlighting the pressing need for enhanced measurement and connection of the dots. So, what does this mean for L&D and our performance measurement efforts? How can we better connect learning data with Key Performance Indicators (KPIs) to demonstrate the value of L&D initiatives? Share your thoughts! 🔍 https://lnkd.in/g7YNaYTH

Project Management can be a daunting task for a starter. It may require keeping in long term memory general prinsciples as of project management such as; 1. Using an effective tool 2. Planning, invest time in it 3. Knowing and involving the customer 4. Make plan manageable 5. Develop a team 6. Communicate Effectiveely 7. Lear from past experiences The last (7) is critical for progressive learning and development. The prinsciple in real world is that situation changes, and as it does, one needs to assess whether the outcomes was acheived or not, and if not what changes are required. Provided here is a tool that could help. Its the Monitoring, Evaluation, Accountability, Research and Learn Tool. Thank Francis Wargirai for some tips. This one add to that.

Balancing the measurement of tangible and intangible outcomes in L&D programs is like walking a tightrope between the concrete and the abstract. Here’s how to do it effectively: 1. Set Clear Goals: Start with clear objectives for both tangible and intangible outcomes. Tangible goals might include completion rates, test scores, and post-completion surveys. Intangible goals could focus on improved teamwork or communication. 2. Mixed-Methods Approach: Use both quantitative data (like quiz scores or productivity metrics) and qualitative data (like employee feedback) to get a full picture of your L&D program’s impact. 3. Regular Check-Ins: Schedule periodic assessments to measure progress. For tangible outcomes, this could be through formal testing. For intangible outcomes, consider surveys or informal observations. 4. Longitudinal Studies: Track changes over time to see the long-term effects of your L&D efforts. This is especially useful for capturing the slow but significant cultural shifts. 5. Balance the Dashboard: Create a dashboard that includes both hard data and soft data. This might mean balancing metrics like course completion rates with anecdotal evidence of behavioral changes. Remember, while tangible outcomes are easier to measure, intangible outcomes often have a deeper and more lasting impact on your organization’s success. #CorporateEducation #EdTech #ProfessionalDevelopment #TrainingAndDevelopment #Corporate #DigitalLearning

Ever wondered how to truly measure the impact of your interventions? Start with a solid Theory of Change. The Theory of Change we have developed at Gordon Moody together with the wonderful humans at Trust Impact  was a game changer for the organisation and it really helped us to: o  Better articulate our mission o  Crystalise our offer o  Understand our data o  Evidence our impact o  Improve our visibility A theory of change is a process that begins with identifying what it is you want to achieve. What change do you want to implement, with what beneficiary group, in what area? Then the process identifies what interventions you believe might achieve that goal, and how you might measure whether those interventions are succeeding. Ultimately it moves onto a cycle of measure, test, alter, repeat. Here’s a 10-step guide to help you map out a clear path to developing a Theory of Change: 1.     Define the long-term change you aim to achieve. Specify the results you want for your service users, their loved ones, the wider community or the society. 2.     Assess the external evidence to understand what an effective intervention looks like. 3.     Engage all relevant stakeholders. Involve staff, services users, and partners to gather diverse insights and build a shared vision of success. 4.     Gain an understanding of what is happening already  including existing interventions, and the measures applied to them. 5.     Identify the interventions and approaches most likely to deliver those improvements. Understand the 6.     Map out what are the current inputs (resources), activities, outputs and outcomes for each one of those interventions. 7.     Create a set of indicators to measure progress, including both client-focused and internal metric and build them into the delivery process. 8.     Deliver your services while systematically collecting relevant data to track performance. 9.     Regularly assess data to evaluate success, identify areas for improvement and adjust interventions accordingly. 10. Share honest reports on your outcomes. Benchmark your results against peers and continuously refine your approach. By following these steps, you can create a robust Theory of Change that not only guides your efforts but also demonstrates your impact. Ready to transform your approach? Let’s make change happen! 💪✨ #AddictionTreatment #TheoryOfChange #ImpactMeasurement #ProgrammeEvaluation