Dina Eisenberg JD EMBA CO-OP™’s Post

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I resolve people issues in DSOs & Multi-site successfully | Certified Conflict Mgmt Advisor | Fr Head Ombuds, Twitter | Podcast guest | Trekkie | Foodie👩🏾🍳

DSO Event Planners I got a question for you. What are you doing to ensure that your attendees have a positive, safe experience at your event? People are super excited to attend live events again. It’s great to feel that buzz and energy from the conference floor, right? Bringing people together sparks creativity and innovation for sure. Thing is, not everyone is ready to interact post-pandemic. People lost some of their social skills. They forgot how to interact causing disputes, hurt feelings and more. Some incidents rise to the level of harassment or discrimination. I noticed that a few conferences feature a code of conduct agreement as part of their registration process. A good reminder that sets expectations, but ultimately can’t help address the in-real time issues nor those that pop up post-event. Your on the ground team is busy with logistics and managing. So who can attendee go to for help??? Your conference Ombuds, that’s who! Your conference Ombuds provides a safe space for attendees to share concerns around free speech, harassment, integrity and more. For you, your Ombuds provides insights from attendees that you probably couldn’t get otherwise because, unlike a feedback survey, your Ombuds can ask clarifying questions and probe tangential issues. It’s clear from a recent poll that attendee in the #DSO space are being selective about which large events to attend. If you want to be know as having a safe, welcoming experience, then we should talk about my Conference Ombuds services for 2025 and beyond. I only do a few conferences a year because I’m serving my DSO clients. Wanna learn more? Book a call (link in comments)

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Dina Eisenberg JD EMBA CO-OP™

I resolve people issues in DSOs & Multi-site successfully | Certified Conflict Mgmt Advisor | Fr Head Ombuds, Twitter | Podcast guest | Trekkie | Foodie👩🏾🍳

1mo

#DSO #DSOevents #DSOconference #ConferenceOmbuds #ombudsareessential

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