Digital Designers Agency’s Post

Props to Monzo Bank! 👏 This is Monzo’s first above-the-line campaign in five years and it delivers. Everyone talks about money, but we never talk about how money makes us feel. Monzo have flipped the switch on traditional Banking adverts (there are no horses galloping on the beach!) and has produced a dramatic, fast-paced film to show all the negative stresses, and the positive rewards, that money brings. I just love it! What do you think? #abovethelinemarketing #marketing #monzobank #innovation #disruptors https://lnkd.in/g35Zd9PS

On June 3, 2024, Monzo unexpectedly closed Tommy's account with $346 in it. After transferring money, they claimed a refund would take until June 17. Unacceptable delay! Watch out for similar issues. We invite you to share your valuable bank experiences, just like them, and become a member of the BankQuality community. Monzo Bank #bankingproblems #monzo #customerservice #accountclosure #refundissues #bankingtroubles #unexpectedclosure #bankingexperience #customercomplaints #monzobank #bankingfrustration #accountissues #delayedrefund #moneyproblems #bankingconcerns

💡 Rethinking Banking: The Power of Money Pots💡 I often wonder why high street banks haven't adopted the facility to create ‘pots’ of money. Since I started using Monzo, I’ve noticed a significant improvement in how I manage my finances. The ability to lock away money in a pot to curb impulsive spending is truly groundbreaking! For anyone navigating financial management, especially those of us living with impulsivity, time blindness and memory issues, this feature offers a practical solution to a challenge I’ve faced my entire life. That said, it's essential to ensure that any banking service is financially right for you; I don’t take responsibility if things don't go as planned! Here’s to finding innovative ways to take control of our finances! 💪💰 #FinancialLiteracy #Monzo #ADHDAwareness #PersonalFinance https://lnkd.in/e8QYg_hH

😲 How things change! This rather dreary photo shows where I started my career. No, not Pizza Express nor Aliment Juicery! Once upon a time this was the Cranleigh branch of NatWest Bank. Who knows, perhaps the vault is now the pizza oven!😋 But it got me thinking how different the world is now, compared to then, and how different it will certainly be in a another 25 years time. Back in '98, nobody had ever heard of a smart phone. Cheques were a standard method of payment (when did you last write a cheque?) and Switch was the new processing system of card payments everyone was excited about.😲 Today, contactless payments can be made on your android or iPhone. Cheques are largely obsolete, as sadly are the branches that used to be manned by the likes of my colleagues and I. So what will the future look like for financial services? From a banking perspective, the likes of Monzo, Starling and other online only banks will surely become bigger players. Banking is no longer the domain of "The Big Four". Exciting times in deed! One thing's for sure though, change only comes from the disruptors. And at the Equity Release Partnership, like the online banks, we'll continue with our partners to fight for disruption, because it's the only way you can innovate and progress. 🛫 #disruptors #laterlifelending #doingsomethingdifferent

What's next for Monzo Bank to retain (and improve) this level of profitability? Is it entering a new market, seeking both geographic and product expansion. The UK market is very consolidated, a difficult market to break in. What are the countries and/or segment available for Monzo to break in? #financialservices #innovation #leadership

UK FinTech Nerds - I am slightly irritated... I thought Monzo is the state of the art neo-bank? So why are they loosing customers? I just looked at the Current Account Switch Service dashboard from Pay.UK, which presents the number of full account switches completing in the reporting period Q1/24. Starling and Monzo were loosing customers (net). The net winners are in Q1/24 were Nationwide, Barclays and Lloyds. ? Am I reading the report wrong? ? Do I miss something? Are Monzo and Starling still mainly used as second or third (transactional) accounts? Do people still trust the incumbent banks with their deposit more?

Is change a good thing, or should we hold on to what’s always been? When speaking with new potential clients, there’s often a strong reluctance to change what they’re familiar with and have relied on for a long time. They worry that altering the elements they’re recognised for—whether it’s a name, logo, or even a colour—could harm their brand identity and impact customer retention. Was this also the case for Lloyds Banking Group? Before the project officially launched, I kept coming across discussions about the direction of the horse's head and the friction surrounding this change. While those on the ground floor may be reluctant to embrace this monumental change (and in some ways, it is), the reality is that nothing really changes. Most people likely won’t even notice—yet this subtlety is exactly what makes the transformation so effective. This outcome is a perfect example of ‘progressive reduction.’ By shortening the name from Lloyds Bank to simply Lloyds, and aligning the horse’s head to face the same direction as its body, we finally have a brand that truly feels like it’s moving forward and progressing! The funny thing is, before I noticed the changes in my online banking app, I was already thinking about how traditional banks like Lloyds and Nationwide might fall behind online-only banks like Revolut, Starling, and Monzo if they didn’t make a dramatic shift. Clearly, Lloyds got the memo and acted accordingly. Massive congratulations to Wolff Olins for the incredible work and development on this project. Bravo! #Branding #VisualIdentity #BrandStrategy

What does it take to be a leader in #cloudnative banking? 💸 In the newest Giant Conversations episode, Miles Bryant from Monzo Bank shares the secrets behind their impressive Kubernetes-powered operation. From the challenges of being an early adopter to the massive scale they operate at today, Miles paints a fascinating picture of Monzo’s journey.

🌱 Start your savings journey with Monzo today! With our Smart Savings tools, you can create personalized savings pots for all your goals—whether it’s a vacation, a new gadget, or that dream house! 🏡✨ How do you plan to save smarter? Let us know in the comments! 👇 #Monzo #SmartSavings #FinancialGoals #MoneyManagement

A business delivering scale, growth and profitability. Impressive, indeed.