Dietrick Jager’s Post

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Operations Manager at Eddy, LLC and ROM Investments

Property acquisition can be daunting. After closing last month for the Larchmont property, one of ROM's only commercial properties, it took us much longer than anticipated to get the building running smoothly. The tenants were distrustful after repeated sour experiences with the prior owner. More than half the keys didn't work. Temporary permits expired. No instructions on the security system were given. Existing building vendors were tough to track down. The building clearly ran on unwritten institutional knowledge. Persistence and simple people skills got us through these issues. We took the challenges as an opportunity to document every step and occurrence after the acquisition's close. A working internal guide for future acquisitions will help our team better understand the scope of work and anticipate roadblocks, increasing stakeholder value and keeping spirits high.

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