What does Customer Success mean to our Founder & CEO, Philipp Wolf? Philipp shared his perspective 👇 “At Custify, we see Customer Success as the secret sauce that makes everything taste better. It’s not just about solving problems or answering questions; it’s about really getting to know what drives each customer. For instance, when we help a client streamline their workflow, it’s not just about the tech. It’s about freeing up their time so they can focus on growing their business. This personal investment in their goals builds a partnership that goes beyond the usual customer-service provider relationship. It’s these connections that transform our service into a genuine business accelerator for both us and our clients.” #CustomerSuccess
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🚀 Elevating Customer Success: Together, We Thrive! 🌟 Customer Success isn't just a department—it's a mindset. At Product Success Recruitment, we're dedicated to proactively guiding our clients towards success. Join us in championing growth, fostering trust, and unlocking potential. Let's redefine Customer Success, together! 💼💡 #CustomerSuccess #Empowerment #Partnership
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Great insights
Business Mentor and Coach. Empowering Businesses to Achieve Peak Productivity and Service Excellence
"Unlock Customer Success with Nigel Greenwood! 🚀" I had an incredible, authentic conversation with the brilliant Nigel Greenwood, and trust me—you don’t want to miss it! This 27-minute video is packed with actionable tips and insights that will change how you think about customers and business success. 🧠💡 Whether you’re running a small business or leading a medium-sized enterprise, Driving Productivity is here to help you boost performance, improve productivity, and make real, lasting improvements. 👉 What You’ll Get: ✔ Expert customer insights. ✔ Practical tips to drive loyalty and growth. ✔ Fresh ideas to transform how you engage with your audience. If you’re as passionate about creating value for your customers as we are about helping businesses thrive, then this is a must-watch! Hit like, share it with your network, and subscribe for more conversations and tools to unlock your productivity potential. Let’s build something amazing together! 💼✨ 🎥 Watch now and let me know your favourite tip in the comments! #DrivingProductivity #CustomerSuccess #CustomerExperience #SMEProductivity #NigelGreenwood #Customerjourney #ProductivityBoost #CustomerLoyalty Nigel Greenwood Howard Montagu Andy Chilton Yorkshire Asian Business Association Asian Sharon Kaur Jandu OBE Ben Meade Marie Hennen Jens-Peter Mollenhauer Dally Kaur Shaun Myers David Dunn Kalbir Chana Yummy Yorkshire Limited https://lnkd.in/eY3wzTwR
Unlock Customer Success - Nigel Greenwood - Driving Productivity #2
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Great conversation between Harjit and Nigel re the productivity problem and the often ignored power/ potential of micro businesses who collaborate and support each other to grow.
Business Mentor and Coach. Empowering Businesses to Achieve Peak Productivity and Service Excellence
"Unlock Customer Success with Nigel Greenwood! 🚀" I had an incredible, authentic conversation with the brilliant Nigel Greenwood, and trust me—you don’t want to miss it! This 27-minute video is packed with actionable tips and insights that will change how you think about customers and business success. 🧠💡 Whether you’re running a small business or leading a medium-sized enterprise, Driving Productivity is here to help you boost performance, improve productivity, and make real, lasting improvements. 👉 What You’ll Get: ✔ Expert customer insights. ✔ Practical tips to drive loyalty and growth. ✔ Fresh ideas to transform how you engage with your audience. If you’re as passionate about creating value for your customers as we are about helping businesses thrive, then this is a must-watch! Hit like, share it with your network, and subscribe for more conversations and tools to unlock your productivity potential. Let’s build something amazing together! 💼✨ 🎥 Watch now and let me know your favourite tip in the comments! #DrivingProductivity #CustomerSuccess #CustomerExperience #SMEProductivity #NigelGreenwood #Customerjourney #ProductivityBoost #CustomerLoyalty Nigel Greenwood Howard Montagu Andy Chilton Yorkshire Asian Business Association Asian Sharon Kaur Jandu OBE Ben Meade Marie Hennen Jens-Peter Mollenhauer Dally Kaur Shaun Myers David Dunn Kalbir Chana Yummy Yorkshire Limited https://lnkd.in/eY3wzTwR
Unlock Customer Success - Nigel Greenwood - Driving Productivity #2
https://www.youtube.com/
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"Unlock Customer Success with Nigel Greenwood! 🚀" I had an incredible, authentic conversation with the brilliant Nigel Greenwood, and trust me—you don’t want to miss it! This 27-minute video is packed with actionable tips and insights that will change how you think about customers and business success. 🧠💡 Whether you’re running a small business or leading a medium-sized enterprise, Driving Productivity is here to help you boost performance, improve productivity, and make real, lasting improvements. 👉 What You’ll Get: ✔ Expert customer insights. ✔ Practical tips to drive loyalty and growth. ✔ Fresh ideas to transform how you engage with your audience. If you’re as passionate about creating value for your customers as we are about helping businesses thrive, then this is a must-watch! Hit like, share it with your network, and subscribe for more conversations and tools to unlock your productivity potential. Let’s build something amazing together! 💼✨ 🎥 Watch now and let me know your favourite tip in the comments! #DrivingProductivity #CustomerSuccess #CustomerExperience #SMEProductivity #NigelGreenwood #Customerjourney #ProductivityBoost #CustomerLoyalty Nigel Greenwood Howard Montagu Andy Chilton Yorkshire Asian Business Association Asian Sharon Kaur Jandu OBE Ben Meade Marie Hennen Jens-Peter Mollenhauer Dally Kaur Shaun Myers David Dunn Kalbir Chana Yummy Yorkshire Limited https://lnkd.in/eY3wzTwR
Unlock Customer Success - Nigel Greenwood - Driving Productivity #2
https://www.youtube.com/
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Nigel shares some great insights for small businesses starting out on developing their customer journey. It's also helpful for those businesses who have been going for a while and may find it helpful to question what else they can be doing to make their business even more successful.
Business Mentor and Coach. Empowering Businesses to Achieve Peak Productivity and Service Excellence
"Unlock Customer Success with Nigel Greenwood! 🚀" I had an incredible, authentic conversation with the brilliant Nigel Greenwood, and trust me—you don’t want to miss it! This 27-minute video is packed with actionable tips and insights that will change how you think about customers and business success. 🧠💡 Whether you’re running a small business or leading a medium-sized enterprise, Driving Productivity is here to help you boost performance, improve productivity, and make real, lasting improvements. 👉 What You’ll Get: ✔ Expert customer insights. ✔ Practical tips to drive loyalty and growth. ✔ Fresh ideas to transform how you engage with your audience. If you’re as passionate about creating value for your customers as we are about helping businesses thrive, then this is a must-watch! Hit like, share it with your network, and subscribe for more conversations and tools to unlock your productivity potential. Let’s build something amazing together! 💼✨ 🎥 Watch now and let me know your favourite tip in the comments! #DrivingProductivity #CustomerSuccess #CustomerExperience #SMEProductivity #NigelGreenwood #Customerjourney #ProductivityBoost #CustomerLoyalty Nigel Greenwood Howard Montagu Andy Chilton Yorkshire Asian Business Association Asian Sharon Kaur Jandu OBE Ben Meade Marie Hennen Jens-Peter Mollenhauer Dally Kaur Shaun Myers David Dunn Kalbir Chana Yummy Yorkshire Limited https://lnkd.in/eY3wzTwR
Unlock Customer Success - Nigel Greenwood - Driving Productivity #2
https://www.youtube.com/
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From building trust to driving loyalty, Customer Success Managers are the ones working tirelessly behind the scenes to make clients feel valued and empowered. Whether they're Proactive Problem Solvers or Expansion Champions, their impact is felt in every client success story. 🙌 #CustomerSuccess #ClientGrowth #CustomerExperience
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Customers ditching? Not on your watch! 5 Customer Success hacks to keep them obsessed! Don't let customers become ghosts after purchase! Customer Success Solutions are your superhero cape. ♀️ Here's how to turn them into lifelong fans: ️♀️ Deep Dive: Uncover your customers' WHY. What are their goals & struggles? ️ Be their GPS: Track their journey & personalize support for a smooth ride. ️ Speak Their Language: Proactively communicate & anticipate needs before they arise. Feedback Loop: Feedback is gold! Use it to refine your product and keep them happy. ** Celebrate Wins!** Recognize achievements & build loyalty. They'll love you for it! Ready to skyrocket your customer success? Let's go! #customersuccess #retentionhacks #happycustomers #csmlife #mycustomer360
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Just give us a chance! 🌟 Those who invest in Customer Success understand that it's not just a department, but a mindset that propels companies to greatness. It's about unlocking the full potential of your business and for that everyone needs to be onboard! - Let's pave the path to success together. #InsightsToImpact #CustomerSuccess #EmbraceChange #UnlockPotential
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Having a customer success team is more often a sign of lack of customer centricity than not. In many cases, it's just a rebranding of a renewals team. And this team starts only after a sale, where customer success is built way before the first contact with sales, as part of the full #customerexperience True customer success is a mindset that pervades the whole organisation design. Shots fired. So what is your view? #sundaythoughts #customercentricity #customersuccess #sales #management #customerservice
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In customer success, the best partnerships are built on trust and continuous value. 🤝 It’s not just about delivering a product or service—it’s about guiding customers toward long-term success and growth. The companies that thrive are the ones that invest in understanding their customers’ evolving needs and go beyond the basics to deliver exceptional experiences. Here’s what I’ve found to be crucial: ✅ Build trust through transparency and consistent communication. ✅ Understand customer goals as if they were your own. ✅ Always be thinking about the next step in their journey. I’m always excited to connect with others passionate about customer success and growth. Let’s share ideas and insights! 🚀 #CustomerSuccess #TrustBuilding #CustomerPartnerships #BusinessGrowth
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