Crux Careers’ Post

Big things are happening over here at TQL, if you are interested in applying, check out the link below!

Click the link below if you are interested in a job with TQL!

"Hi, just joining the incident, I'm from customer support. Can someone post to the status page please?" ^ An utterly deranged way to do things. Think about it. Why would you want engineers – who are furiously trying to solve the outage – to have customer communication responsibility too? In general they have no skills in that because that's not their job. They will write bad messages and fix the problem slower. If your product has a support team, then that team should be in charge of customer-facing status. They already *know* how to communicate with customers because they do it all day. Ideally, the Incident Commander assigns someone in a support or customer success role to be the External Liaison. That person takes part in the incident by interfacing between R&D and the customer base.

Just successfully resolved a critical technical issue on a customer site during an emergency situation. Demonstrated quick thinking, problem-solving skills, and a calm demeanor under pressure. Proud to have been able to provide effective and efficient support when it mattered most. #technicalsupport #emergencysituation #problemsolving #customerservice #ITsupport

𝐒𝐞𝐧𝐢𝐨𝐫 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 𝐎𝐟𝐟𝐢𝐜𝐞𝐫 𝐚𝐭 𝐈𝐂𝐀𝐂, 𝐃𝐚𝐫𝐰𝐢𝐧 𝐍𝐓 𝐋𝐞𝐚𝐝 𝐈𝐧𝐯𝐞𝐬𝐭𝐢𝐠𝐚𝐭𝐢𝐨𝐧𝐬: Manage in-depth assessments and investigations of improper conduct. 𝐀𝐧𝐚𝐥𝐲𝐬𝐢𝐬 & 𝐃𝐞𝐜𝐢𝐬𝐢𝐨𝐧-𝐌𝐚𝐤𝐢𝐧𝐠: Handle complex information to guide crucial decisions. 𝐌𝐞𝐧𝐭𝐨𝐫 & 𝐋𝐞𝐚𝐝:Guide Operations Officers, fostering a culture of excellence. Join a team committed to ensuring integrity in public administration. Dive deeper into this role here - https://lnkd.in/dYcwvJP6

There a bunch of reasons to click on the link below. If you want to know more about the great opportunities at TQL, flmeasage me.

Scammer Alert I recieved a text from this number (779) 246-3079 to check my spam for job details. I recieved an email from austin.scott@fllshippingusa.com about a vacancy at FLL shipping The email stated: "This is Thomas, HR Representative of FLL Shipping We got your profile from employment search webpages for Countrywide Shipment Analyst position. This is a work-from-home opportunity with flexible time and a fixed rate of $4800 monthly. We also offer performance bonuses on top of your salary. Please check the attached eight-minute video below for a better understanding of what we do, the function of the position and what we expect with our team. Video: https://bit.ly/3v6Eq5E After watching the video, let me know the best time we can discuss this. Hope to hear from you soon! You may check this link for further details as well: Best regards, HR Department FLL Shipping 1108 Industrial Blvd # 3, Winfield, KS 67156 (888) 387-7107" This seems to be a common scam as I found a link regarding this scam under different names, telephone numbers, but they are using the same address https://lnkd.in/eW9czXmm https://lnkd.in/eSzHDPHc https://lnkd.in/ebfFh63u *UPDATE* They continue to call and email me again but with a different email and numbers: hr@fllshipping.com +16205824287 with this new number they reached me out with, here are new webpages discussing all their used emails: https://lnkd.in/eFmnePAB https://lnkd.in/erHwNPD8

https://lnkd.in/emQc82ed The handover between the Service Desk and the Major Incident team is extremely important. As Major Incident Managers we need to support and guide them with exactly what we need, and how we need it. Value this relationship, no matter how challenging or frustrating it can be. It will reward you in the end. #MIM #MIMmovement

https://lnkd.in/emQc82ed The handover between the Service Desk and the Major Incident team is extremely important. As Major Incident Managers we need to support and guide them with exactly what we need, and how we need it. Value this relationship, no matter how challenging or frustrating it can be. It will reward you in the end. #MIM #MIMmovement

https://lnkd.in/emQc82ed The handover between the Service Desk and the Major Incident team is extremely important. As Major Incident Managers we need to support and guide them with exactly what we need, and how we need it. Value this relationship, no matter how challenging or frustrating it can be. It will reward you in the end. #MIM #MIMmovement