Construction Brothers Podcast’s Post

"The difference between a response, and a reply, is a good night's sleep" I was told this recently and I'm tempted to frame it in the office.

Write no "drama". Drama, is emotionally charged input that distracts or takes away from your email letter's objective. There was one PM I worked with, who's company was constantly and consistantly not performing, who would write how upset they were by something that was happening in their personal life. It's not like I didn't care, but to me it was background noise and distracting. I would be reading their email to understand a work problem, and then I would be reading about how their anxiety over something personal was impacting their ability to perform, rather than the details surrounding why their company was not performing. I know we all have things that happen in life that do impact us as individual's and sometimes they may need to be explained, however, do that very sparingly in an email. I try and keep my emails short and to the point. I also avoid writing full paragraphs and keep my message as singular and simple as possible. I would advise superintendents in this way all the time. In order to provide clarity, I would also ask them "you know what the "E" in Email stands for? "Evidence." Always keep in mind, anything you write can come back to haunt you, especially in a claim situation where lawyers are involved.

I always write what I want to say, then go back and take out the expletives and re-write what I need to say. It is cathartic to see the first draft with all the things I cannot put in writing Key thing as he said…. Fill in the to field last😏

When people get spicy with you in an e-mail, I find mockery of said spiciness is a good response.

Best advice EVER! 😂😂😂 Do not push send until you've slept on it👌 Don't ask me how I know 🙄🤣

I literally covered this in class on Tuesday night. 😁