Commonwealth Bank’s Post

🏦 Lead an Exceptional Branch: Strategies for Success 🏦 Is your branch delivering the exceptional member experience it takes to stand out in today’s competitive environment? Learn how to build your team, enhance workplace culture, and elevate your branch’s reputation at our Branch Management Strategies webinar on December 19, 2024, from 1:30–3:00 PM. ✨ What You’ll Learn: ✔️ Define what it means to be exceptional ✔️ Identify and resolve branch pain points ✔️ Build an engaged and motivated team ✔️ Set clear behavior and performance expectations ✔️ Understand the role of coaching and key success metrics 🎙 Meet Your Trainer: Vicki Kraai brings her real-world experience, from bank teller to CEO, to this session. With a passion for helping financial institutions grow their teams and profitability, Vicki will provide actionable insights you can implement right away. 👥 Who Should Attend? Branch leaders, head tellers, and professionals in today’s competitive branch environment. Seats are limited, so don’t wait—reserve your spot today! 🔗 Register Now! https://lnkd.in/gneFdrRX #BranchManagement #LeadershipTraining #EmployeeEngagement #ProfessionalDevelopment

Crack the Code: What It Takes to Be a Successful Bank Manager Ready to step into a leadership role in banking? 🏦 Here's everything you need to know to thrive as a Bank Manager! 🙌 In this carousel, we'll break down the key responsibilities, skills, and mindset you need to succeed. 💼 👉 Swipe through for expert insights   🔗 Click👉https://lnkd.in/gKPdTGZi ✨ Don't forget to follow Shine.com for more helpful content!   ✨ Pro Tip: Customize your approach based on your branch's specific needs and market!👌   [Bank Manager Role, Leadership in Banking, Career Growth, Financial Management, Customer Service Excellence, Compliance in Banking, Managerial Skills, Team Leadership, Banking Success, Job Interview Preparation, Professional Development, Branch Operations, Banking Career Strategies, Management Tips, Career Progression, Financial Services]   #BankManager #LeadershipInBanking #FinancialManagement #CustomerService #Compliance #BranchSuccess #BankingCareers #CareerGrowth #ProfessionalDevelopment #TeamLeadership #BankingSuccess #CareerAdvice #ManagerialSkills #FinancialGoals

🌍 Global Exposure: The Secret Ingredient in Cultivating Financial Sector Leaders Learn about the Asian Financial Leaders Programme (AFLP) and the International Postings Programme (iPOST) that are equipping industry leaders with international experience and preparing them to take on global challenges: https://lnkd.in/gwdah_YG

Not getting this vital distinction screws up a lot of careers… …and Daniel Priestley articulates this with more clarity than I’ve seen anywhere else in his book “Key Person of Influence”. Nowhere is this more true than investment banking. Tighter and tighter resourcing means less staffing on deals and less junior support for VPs and Directors. They tend to get stuck with a lot more “junior” tasks. That’s all what Daniel Priestley describes here as “functional”. But those that really make an impact, shine, and get recognition are those bankers that become “vital”. It’s the kind a person you want to have on your deal team - not because they churn through tons of work, but because they bring a unique energy and perspective. They move others into the right direction. They lift everyone’s ability to perform at their best. They come up with an innovative structure that gets the deal over the line. And, it’s a choice. “The choice is yours from this moment forward; you can choose how you want to show up”. No doubt, if you’re a VP/D, there’s a fair bit of getting stuff done required, but I challenge you to look around and you’ll see peers operating from a place of vitality not functionality. They are the ones getting ahead. #coaching #leadership #IBD #banking

At the launch of the new book "Implement: Doing it Right in a Digital World," I was fortunate enough to be joined by Annie Koh, PhD, Ron Kaufman, and Piyush Gupta, CEO of DBS Bank, for the panel discussion. In discussing the importance of engaging employees in the clip below, Piyush shared four key messages: 1. It's critical to get alignment across every component and part of your company and buy-in from the employees. 2. Communication by the leadership is critical, and they have to become storytellers and narrators and also manage the medium of the message. 3. A strategy implementation needs ambassadors, and in DBS, he engaged the top 250 leaders in the bank as well as 250 junior employees to create a pincer movement. 4. To know if the implementation is working and to reinforce its importance, it is critical to have a balanced scorecard. The 3-minute clip below explains more. #strategyimplementation #worldclassimplementation #digital #digitaltransformations #books

It's inspiring to witness the leadership of Kevin Kane, Chase Kostichka, Matt Krutza, Kim Preston, and Bryan Swanson, five exceptional senior leaders highlighted in this feature story. Their passion and decades of expertise in guiding our clients' growth is a testament to their commitment. Embodying our core values of integrity, service, and community involvement, they are leaders who set benchmarks for inspiring guidance and proactive client service. Their dedication plays a pivotal role in our continuous journey towards excellence and client success. https://ow.ly/BnYE30sAB8K

In an industry obsessed with numbers, our CEO, Curtis Stange, reminds us that it’s our culture and team members that power ATB; “The [financial services] industry has changed meaningfully over the years. What has never changed is that it’s a people business, both internally and externally. This is especially relevant today when we find ourselves operating in a world that is volatile, uncertain, and complex.” Read more in the Financial Post: https://bit.ly/4aLNjRz

Article 3: "My First Lessons in Leadership" During my time at the bank, Mr. Moiz made an unforgettable impact on my career and personal growth. He wasn’t just a leader, but a mentor, guide, and steadfast advocate for our team. His approach to leadership, combined with his passion for knowledge, shaped the dynamics of our group and influenced the way I work to this day. Mr. Moiz was deeply committed to our learning. He believed in the importance of theory and its practical application in our work. I can still vividly recall the times he would call me into his office to solve complex differential problems on his whiteboard. At first, I couldn’t see how these math problems were connected to our daily tasks. Whenever I solved a problem, he would proudly share the solutions with the team. It wasn’t until later that I understood these exercises were his way of preparing us for the more intricate aspects of risk management. And it wasn't just me. He made everyone on the team share their knowledge. He fostered an environment where we all contributed and learned from each other. He would often gather the entire team to discuss and explore these concepts together. This culture of continuous learning and curiosity is what made our team one of the strongest in the bank. When the time came to tell Mr. Moiz about my decision to leave the bank, I was incredibly anxious. The thought of disappointing someone I deeply respected weighed heavily on me. As I walked into his office, I felt the weight of the conversation looming over me. I began explaining my decision, mentioning how my father’s wishes played a role, along with my desire to challenge myself academically. As I spoke, Mr. Moiz listened intently, his expression thoughtful and unreadable. When I finished, he leaned back, smiled, and said, “If your father tells you to do something, you do it without question! Even if he tells you to jump off a cliff, you do it happily.” I was surprised. Instead of the disappointment I had feared, I found understanding and support. He valued the pursuit of knowledge above all else. “The capacity for learning is what I value most in the team,” he said. “If I’m still here at the bank by the time you finish your degree, I’ll hire you back.” Mr. Moiz’s response showed me that true leadership extends far beyond just managing tasks—it’s about nurturing potential and empowering others to pursue their own paths, even when it means letting them go. His support for my decision, despite the potential impact on the team, demonstrated that great leaders are defined by the lives they influence and their ability to recognize when to guide someone forward and when to step back, allowing them to explore opportunities for greater growth. When I left the bank, I believed I wouldn’t return back again. Little did I know that fate would bring me back under Mr. Moiz’s leadership three years later, purely by coincidence. But that’s a story for another time.

Three lessons from a high performer. This week I had the opportunity to interview David Thomas, Head of the Royal Bank of Canada, Europe. He generously shared his insights from his remarkable rise to one of the highest positions in the business world. Here are three key points I took from our conversation: 1.      Crisis can be opportunity: Dave highlighted the financial crisis of 2008 as a defining moment in his career. Widely considered the most challenging time for those in finance, Dave turned it into an opportunity. He built trust, acted sincerely, and pulled the right people together to navigate the crisis. Ultimately, this helped him secure his current role just a couple of years afterwards. 2.      Don’t fear change: Dave believes one of his most valuable skills is his ability to adapt. Change is constant and if you can find a way to embrace, or even enjoy it, you will have a strong competitive advantage in the workplace. 3.      Face the hardest problems first: While Dave refreshingly doesn’t read every management book, he is often reminded that his natural approach to problems – addressing issues quickly and head on – is a common topic. He is excited to get stuck into difficult problems as soon as he starts his working day, rather than have them hanging over him. #RBC #highperformer #wealthmanagement

The evolving financial landscape has shown the need for banking leaders to enhance their practical knowledge and skills to grasp emerging opportunities. We are delighted to announce the signing of a partnership agreement with The London Institute of Banking & Finance (LIBF) to introduce a new professional education programme tailored for mid-senior level banking professionals. The Strategic Management & Leadership programme is designed to equip industry professionals with leadership skills for success in strategic management roles. By integrating international best practices with local insights and LIBF’s 140+ years of banking expertise, we look to support the banking industry with creating a strong pool of talent for the future. Read more on the details of the partnership: https://lnkd.in/gEFWdbzW LIBF MENA and Asia #Partnership #LIBF #banking