We're thrilled to announce the expansion of our partnership with Ada with the launch of our #GenAI-powered voice automation tool, which aims to deliver another efficient 24/7 self-service opportunity for our customers. Thanks to Insurtech Insights for the coverage! #CX #customersupport #insurtech #insurance #autoinsurance #carinsurance #AI #artificialintelligence #automation
Clearcover, a next-generation car insurance company, has expanded its call center operations to 24/7 availability through a partnership with Ada, a leader in AI-native customer service automation. Angela Pratt, Clearcover’s VP of Customer Service Operations, highlighted the benefits of the feature, stating, “This feature rounds out our self-service options for customers by offering a fast, independent solution to resolve issues and answer questions without human interaction. At the same time, it empowers our Customer Advocates to focus on their ‘superpowers’ Also quoted in this story is Adam Fischer, Clearcover’s Chief Product and Innovation Officer and Mike G. Ada’s Chief Product and Technical Officer Read the full story here: https://lnkd.in/dPDtu_-H #insurtechinsights #insurance #insurtech #productlaunch
We’re beyond excited about this partnership! Together we’re proving that AI solutions are reshaping the future of customer experiences. 💪