Champify’s Post

Transcript

There's two things that we do today that are working well. First thing is, and you know, a lot of us have the background of product analytics. So we do a really good job of measuring how our customers are using our product. This could mean, you know, how many, how many leads does Champ provided surfacing up, what's the adoption, what's the adoption by Rep? What's the response rates? How much pipeline are they driving? So we have a good pulse every single day. I think the second thing that we've built in is some interesting alerts into our company Slack channels. So we're seeing when our customers are winning. Obviously we can't see all the details. For privacy reasons, but we're seeing when our customers are having results in our product and that's a really good feedback loop to say, hey, someone launched something on the end side, someone's using it, look what this he's driving.