CAQA Resources’ Post

24 days left until Black Friday. 6 tips to onboard your CS agents in no time: 1. Essential Knowledge Focus their learning on: → understanding your products or services, → common customer issues, → and the tools they’ll use. 2. Role Plays and Simulations Role-playing exercises help them practice responses to common scenarios, building confidence and competence. 3. Buddy System Pair new agents with experienced team members who can provide guidance and answer questions in real-time. 4. Self-Service Resources A comprehensive knowledge base or FAQ section that new agents can refer to when they encounter unfamiliar issues will empower them and reduce the burden on more experienced staff. 5. Short & Focused Training Sessions Opt for brief, targeted sessions that cover specific topics. It keeps new agents engaged and allows them to absorb information more effectively. 6. Performance and Feedback It’s crucial to identify areas for improvement and ensure they are continually developing their skills. Black Friday is always one of the most stressful events on the calendar for support teams. Good preparation is crucial to keep the morale of agents up and ensure the success of the company! - Thibaut 🦊 PS: More free advice here → https://lnkd.in/e-JXJAuB

Our Deal? Helping You Win Yours Other CRMs might offer Black Friday discounts, but we give you something they never can...£10,000 worth of setup and consultancy—for free. Because building your business isn’t about chasing deals. It’s about making them. BuddyCRM: ✔ Tailored to your needs. ✔ Built to scale. ✔ Always fair pricing. Our deal? Helping you win yours.

An Exclusive Offer: ITS & ITS Lite Black Deals Week – Unmissable Offers 📣Attention all shoppers! Announcing our exclusive Black Deals Week! An Industrial Trading Solutions (ITS Ltd) and ITS Lite crossover, just for you. What's the Deal? For a limited time, we’re offering an incredible 5% off all Pipetite orders over £200 on ITS Ltd. But wait, there’s more! If you shop on ITS Lite, you’ll enjoy an additional 2% off when you spend over £250—that’s a total of 7%! How to Claim Your Discount Via ITS Lite - Getting your hands on these savings is easy! Just follow these steps: 1. Sign up or Log in: Ensure you’re logged into your ITS Lite account to benefit from this exclusive offer - https://lnkd.in/eMt9GsE6 2. Shop Pipetite Products: Browse our selection of Pipetites and add desired items to your basket. 3. Apply the Discount Code: At checkout, enter the code ‘BFW7%LITE’ to unlock your discount. This offer is a fantastic way to stock up on the essentials you need while saving money. Whether you’re a contractor; or just someone who requires quality sealing products for your projects that require an efficient cover-up solution, between steel pipework that passes through floors, walls and ceiling gaps or openings – our Pipetite range has something for everyone. Take advantage of these savings before it’s too late. This offer will only be valid until 3rd December 2024 For further assistance or any enquiries, please don't hesitate to contact our trusted sales team: ITS 👉 01675 465191 / sales@industrialtradingsolutions.com ITS Lite 👉01675629071/ sales@itslite.co.uk #pipetites #blackfriday #sales #ITSLite #promotionaloffer #ITS #discount #qualityassurance #blackdealsweek #distributingsolutions #sealingsolution #processingexcellence 

𝐁𝐈𝐆 𝐍𝐄𝐖𝐒! 𝐘𝐨𝐮 𝐥𝐨𝐯𝐞𝐝 𝐨𝐮𝐫 𝐁𝐥𝐚𝐜𝐤 𝐅𝐫𝐢𝐝𝐚𝐲 𝐝𝐞𝐚𝐥 𝐬𝐨 𝐦𝐮𝐜𝐡 𝐭𝐡𝐚𝐭 𝐰𝐞’𝐫𝐞 𝐞𝐱𝐭𝐞𝐧𝐝𝐢𝐧𝐠 𝐢𝐭 𝐮𝐧𝐭𝐢𝐥 𝟓 𝐏𝐌, 𝐃𝐞𝐜𝐞𝐦𝐛𝐞𝐫 𝟐 𝐭𝐨 𝐜𝐞𝐥𝐞𝐛𝐫𝐚𝐭𝐞 𝐂𝐲𝐛𝐞𝐫 𝐌𝐨𝐧𝐝𝐚𝐲! 🥳 This is your chance to join Bestie in Business with even more value: 👉 50% OFF Early Bird Pricing 👉 $1,500 in December Bonuses (extra group sessions + 1:1 coaching) 👉 Black Friday bonuses valued at $2,500, including:  ✔️ NDIS Business Blueprint (Value: $500) ✔️ Productivity Planner (Value: $500) ✔️ NDIS Business Checklist (Value: $500) ✔️ CEO Weekly Check-In (Value: $500) ✔️ Cash Flow Tracker (Value: $500) 𝐈𝐦𝐚𝐠𝐢𝐧𝐞 𝐰𝐡𝐞𝐫𝐞 𝐲𝐨𝐮𝐫 𝐍𝐃𝐈𝐒 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐜𝐨𝐮𝐥𝐝 𝐛𝐞 𝐢𝐧 𝐣𝐮𝐬𝐭 𝟔 𝐦𝐨𝐧𝐭𝐡𝐬: Simplified compliance Streamlined systems A clear, actionable growth plan 𝐓𝐡𝐢𝐬 𝐨𝐟𝐟𝐞𝐫 𝐞𝐧𝐝𝐬 𝐚𝐭 𝟓 𝐏𝐌, 𝐃𝐞𝐜𝐞𝐦𝐛𝐞𝐫 𝟐, 𝐬𝐨 𝐝𝐨𝐧’𝐭 𝐦𝐢𝐬𝐬 𝐨𝐮𝐭! 👉 Click this link: https://lnkd.in/gZ_CYKBC to secure your spot in Bestie in Business today and start building the business of your dreams.

🎉 Black Friday is here! 🎉 Looking to kickstart your accountancy career or take it to the next level? Now’s the time! 💼 Our Black Friday Sale is offering incredible savings on AAT courses – the perfect opportunity to invest in yourself and your future! 💸 But that’s not all – have you ever wondered about the financial impact of Black Friday? Dive into our latest blog to explore the numbers behind the shopping frenzy and how accountancy plays a role in understanding them. 🛍️📊 👉 Save big with our promotion: https://lnkd.in/ea39VMPj 👉 Read the blog: https://lnkd.in/eCTj5k2E Don’t wait – these deals won’t last forever! ⏳ @YourAAT #AATCourses #BlackFriday #Accountancy #AATCourses #InvestInYourFuture #BlackFridayDeals

BLACK FRIDAY OFFER: 💡Is Your Business Poised for International Success? 💡 Scaling globally is a challenge—but with the right insights, it’s achievable! The Global Scalability Audit™ (GSA) is here to help you navigate international expansion with confidence. This 30-minute online assessment covers six critical areas to help you determine your capability and capacity to expand internationally. 📅 Black Friday Special: NORMALLY USD199, you can access the GSA for free! When you complete it, you’ll receive a $USD50 credit* toward another course at FD Global Academy™. Don’t let this opportunity pass by! Unlock your business’s potential and prepare to thrive in international markets. 🔗REGISTER NOW:  https://lnkd.in/gkYwpnDD Use code BlackFriday at checkout to access the GSA for free! #GlobalBusiness #ScalingUp #BlackFridayDeal #InternationalGrowth #FDGlobalAcademy #FDGlobalConnections *Non-redeemable for cash

🎉 It's not too late to catch SAM's Black Friday special! 🚀 Whether you're looking to expand your service offerings or streamline your operations, our exclusive deal is designed to elevate your firm to new heights. Don't miss out on this opportunity to partner with the best in the industry. #BlackFriday #SAMDeals #AccountingExcellence #accounting #cpa

The hidden cost of charging low prices? 😒 A life that feels like you’re employed again.😕 You’re overworked and your pricing is why. Your low rates are costing you more than just money. You didn’t start your business to feel like an employee, right? All the hours you spend in your business, where you feel undervalued and frustrated with the clients you sign on… What if it comes back to something as simple as how to price yourself correctly? You’ve been trying to market package pricing, tried different offers, and you KNOW your services are top-notch, but clients keep expecting lower fees…and in the end, you give in. Let’s change that. We will work on  -identifying gaps in your services/offers -bundling it into a profitable pricing structure  -positioning your offer to reflect value and not hours And then you get to have a head start over your competitors in 2025. Let’s streamline your offers into irresistible packages. My Black Friday deal ends TONIGHT. Sign up for the 1:1 intensive here: https://lnkd.in/eBMHshGB

Do you know exactly what to do the rest of the year to hit your goals? Or are you winging it every day that you show up for your business? I can literally look at your business on our first meeting and tell you exactly what to shift today to get results This is exactly what happened with my client when we met for her Private Business Audit. She landed a $4.5k client within 48hrs of our meeting, and more importantly, we created a plan that brought her over $37k in new sales with the same clients. All because we met for a Private Business Audit. >She was putting consistent content out there, making inconsistent low-ticket sales >But she was feeling like no one was watching her content >And her sales were not a direct result of her efforts, which obvi is annoying af After meeting with me she got her first “I’m IN” DM for her newest mid-ticket offer. Then proceeded to start this year with a simple strategy that made her into a six-figs business owner! You want your dream client to think “holly sh*t she’s in my head” when they read your content? You want to start 2025 without chasing the next sale? Then you don’t need to reinvent the wheel, but still you need to be strategic (andddd maybe join my world lol) This client is a lot like you, and with a simple shift you could be bringing the amount of inquiries and sales you want. With our Black Friday deals you could meet with me for a Private Business Audit, even if you wish to lock-in your spot to start at any time in 2025. This could be the best way to prepare you with a strategic advantage as we close this year. Regardless of your current state and your vision, there’s an offer made FOR YOU inside our Black Friday Sale. Spots are limited because these offer close-proximity / hands-on support with me. I’m ready to create a massive change in your business if you’re game!!👇 Dm Me “BLACK FRIDAY” to inquire.