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SaaS Marketing - Growth through Content & Community (without a retainer!) | Newsletter: Exploring how SaaS companies *actually* get customers

Your next BAD review 👉 Your next GREAT advertisement. Here's how 👇

Anna Tankel 🌱

Fractional B2B Head of Growth 🌱

9mo

Love this! Using a bad review to showcase the far-from-ideal customer's perspective is a great way to show the ideal customer that the product's for them. I suspect a review along the lines of 'wayyyyyy too many metrics, it's overwhelming' could be killer for a SaaS product with advanced analytics.

Love this energy. Built my entire brand on "negative" feedback I received over the years I spent in a corporate setting. It's my favorite thing, tbh. Lead with your flaws!

Bryan Kofsky

Growth Marketer | Specializing in Lead Generation & Nurturing | Video Content Creator

9mo

1 Star. Brendan generated so much business we're having trouble cashing all of our checks! Would not recommend.

David Speigel 🔮

2x Director of Product, 15+ yrs in AdTech. Data and UX audience products at LiveRamp & top public agencies. Led $XXm ARR products growing teams up to 20.

9mo

Lead with Siskel and Ebert… haha Way to target the older Boomer and Gen X crowd with the deeper pockets! 🤣 I remember this campaign and some others like it. It’s all about reinforcing your strategy. You shouldn’t try to be all things to all people. Differentiate! These one star reviews are actually solid testimonials!

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Janelle Amos

Revenue Campaign Architect | Increase revenue, efficiency, and strategic impact | Who I serve: B2B SaaS companies Series A-C with 50-250 employees

9mo

Good point - sometimes we can use it our advantage. I saw a video the other day on TikTok where a dance crew had a slide show of all the bad reviews they got and they made dance moves about each one and it went viral and they got endorsements from it. Sometimes life really is just about not taking yourself too seriously.

Shrishty Mishra

Chief Everything Officer | Prompt Engineer | AI Tools Expert | Marketing and Communications Strategist | Content Creation

9mo

Thanks for sharing

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Shannon Howard

Director of Customer & Content Marketing | 2x Top 100 CMA | Curator & Connector

9mo

Bad reviews also give you a chance to show how you make things right (or dig your heels into the ground when customers give feedback). Love these examples. Our products are not for everyone—we need to stop being afraid of that.

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Joao Landeiro MSc.

Framework designer for niche consultancies ⤻ Let's turn your method into a workshop

9mo

Yet another example of polarization and how it can be harnessed. Reminds me of stories of people who joined the US Marines because it is supposed to be harder and have less fancy toys than the other armed forces branches.

Love it. I got a really good response to a video i made where i read out bad review of my zine. So much so that im thinking of asking subscribers to leave bad reviews only

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