CX Connector: Connecting contact center leaders with top technology/operational partners | Cofounder: Keesha Warrior Princess, focused on early detection of breast cancer in women 25-45 | Podcast: The Contact Center Show
We expect a LOT out of our contact center agents! In our latest episode, Amas and I discussed training - and whether we should expect more from this organization. There are so many moving parts when preparing agents to answer ALL the questions. Should technology be a part of the solution? 👉 Watch a preview below - then tune into the full podcast "The Contact Center Show" on Apple Podcasts, Spotify, or wherever you get your podcasts! You can Spotify: https://lnkd.in/dM3kbRff #ContactCenter #Training #ToughSkills #Podcast #ILoveThisStuff
Hmm indeed Amas Tenumah