📢 In case you missed it during the Summer, here’s a timely recap (ahead of the peak Christmas travel surge) of a great webinar on ‘Driving Embedded Travel Innovations: The Strategic Role of Insurance in B2B/B2C Markets’. Watch the replay here 🎥 : https://lnkd.in/dvuD7Zci You’re stuck at the airport. Your flight is delayed. 😒 And your Insurer messages you with a real-time offer of: Free access to an executive airport lounge or a cash payout straight into your bank account? 😊 Which would you choose? 🤔 Our own Perry McShane gives some great insight into real-life customer behaviour (from time spot 39:40) and how Insurers, OTAs, Airlines, Membership Programs can boost their user-appeal by adding real-time parametric assistance benefits as embedded offerings. Perry speaks about the Blink Parametric Flight Disruption 🛫 and Lost Luggage 🛅 InsurTech solutions and is one of five presenters including Sébastien Fabre, Matthias Ruefenacht, Balint Bese and Sarah Kocianski who each explore travel innovations in the context of embedded insurance. Organised by Qorus in partnership with Allianz Partners, the presentation covers how embedding insurance into travel services can transform customer experiences and open new revenue streams in B2B and B2C sectors. 📈 Do you offer real-time assistance to your travelling customers? If you would like to explore how to do it, just let us know and we’ll be happy to help. #parametricinsurance #insurtech #flightdisruption #lostluggage Erste Group | Baloise CH |Jana Hola | Sid Mouncey | Michael Canning | Mark Cudden | Richard Pollard | Wayne Morgan | Jeff Davis | Shrey Raizada | Erika Sloman (Rohland) | Ben Barraclough | Jo Davies (was Maxfield) | Aishwarya Balakrishnan | Simon McDonald | Conor O shea | David Knurowski | Piotr Kawalec | Smitha Shetty | Hemanth Kumar Narayanswamy | Amanda Ratcliffe | Anna Sant | Calvin Riordan | Florian Celega | Mike Rodgers | Soumya Prakash Rout | James Andrews | Gary Andrews | Carl Carter | Sander Hansen
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OTAs struggle to balance 𝗮𝗱𝗼𝗽𝘁𝗶𝗼𝗻, 𝗿𝗲𝘃𝗲𝗻𝘂𝗲, 𝗮𝗻𝗱 𝗼𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗰𝗼𝘀𝘁𝘀 𝗳𝗼𝗿 𝘁𝗿𝗮𝘃𝗲𝗹 𝗶𝗻𝘀𝘂𝗿𝗮𝗻𝗰𝗲. But not all strategies deliver the same results. Here’s how (𝙘𝙝𝙚𝙘𝙠 𝙞𝙢𝙖𝙜𝙚) Global Partners, Regional Partners, and In-Path Insurance Integration compare. 𝗪𝗵𝗮𝘁 𝘁𝗵𝗲 𝗗𝗮𝘁𝗮 𝗧𝗲𝗹𝗹𝘀 𝗨𝘀: • In-Path Insurance Integration achieves the 𝗵𝗶𝗴𝗵𝗲𝘀𝘁 𝗮𝗱𝗼𝗽𝘁𝗶𝗼𝗻 𝗿𝗮𝘁𝗲 (8%) and revenue potential ($48M). • It delivers 𝘂𝗻𝗺𝗮𝘁𝗰𝗵𝗲𝗱 𝗥𝗢𝗜 (192x), outperforming other strategies. • Regional and global models are effective but 𝗹𝗮𝗴 𝗯𝗲𝗵𝗶𝗻𝗱 𝗶𝗻 𝗲𝗳𝗳𝗶𝗰𝗶𝗲𝗻𝗰𝘆 𝗮𝗻𝗱 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗲𝗻𝗴𝗮𝗴𝗲𝗺𝗲𝗻𝘁. 📊 These insights come from 𝗼𝘂𝗿 𝗮𝗻𝗮𝗹𝘆𝘀𝗶𝘀 𝗼𝗳 𝟯𝟬 𝗢𝗧𝗔𝘀, including adoption trends, revenue benchmarks, and case studies from leaders like Expedia Group, Traveloka, lastminute.com, Agoda and many others. 🚨 𝗟𝗶𝗺𝗶𝘁𝗲𝗱 𝗧𝗶𝗺𝗲 𝗢𝗳𝗳𝗲𝗿 🚨 📅 𝗙𝗿𝗲𝗲 𝗳𝗼𝗿 𝗢𝗧𝗔𝘀 𝘂𝗻𝘁𝗶𝗹 𝗗𝗲𝗰 𝟮𝟬𝘁𝗵. 𝗢𝘁𝗵𝗲𝗿 𝗜𝗻𝗱𝘂𝘀𝘁𝗿𝗶𝗲𝘀 : $𝟵𝟵𝟳 👉 Download the full report here to see how your strategy compares: https://lnkd.in/gC7JGd5S 💬 What’s your approach to travel insurance? Let’s discuss below. #OTA #TravelInsurance #AncillaryRevenue #OTAStrategies #TravelIndustry #TravelTech #DigitalTravel #Ancileo #InsurTech #Ancileo
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✈ [#Thoughtleadership #ITC2024] Our Chief General Insurance Officer, Kenneth Lai, recently participated in an insightful fireside chat at InsureTech Connect Asia 2024 in Singapore, alongside our partner Klook! The discussion focused on how insurers and online travel agents can empower Gen-Z travellers and address their evolving needs - from the fear of missing out (FOMO) to being fearless in their travel experiences. During the session, Kenneth highlighted the importance of cultivating an innovative and customer-centric mindset, as well as expanding strategic ecosystems, to enable seamless and personalised insurance protection. This is crucial for meeting the diverse preferences and behaviours of today's immersive travellers, especially those with specific coverage requirements. Kenneth emphasised that forming strategic partnerships can bring valuable customer insights to enhance product design and co-create innovative solutions that enrich the overall travel insurance experience. As we navigate the ever-changing travel landscape, being "agile" is the key to success. By continuously responding to travellers' evolving needs and leveraging technological advancements, we can optimise the insurance experience and empower customers to pursue their travel dreams with confidence. Sally YW Wan, Angela Wong, David Ng, Emily Li, Isabel Lam, Janet Lee, Jonathan Li, Kenneth Lai, Laurent Cholvy, Virginia Lui #AXAHongKong #Insurance #InsureTechConnectAsia #FutureOfTravel #Klook
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*** Delayed Zurich Insurance travel customers gain lounge access *** Excerpt from the Insurance News article: “Zurich Singapore has launched ✅a new service with insurtech Blink Parametric and travel e-commerce platform Klook ✅offering complimentary airport lounge access globally ✅when flights are delayed more than two hours. Customers can access ✅882 lounges ✅available through the DragonPass network. Ireland-based insurtech Blink Parametric’s real-time flight delay assistance and claims solution has been integrated with the Zurich Edge platform as part of an Asia Pacific-wide digital strategy. The first market to go live is Singapore, ⭐️where residents can register their flight details ⭐️at least 24 hours before departure ⭐️ on Zurich’s dedicated FlyEasy platform. Upon confirmation of a flight delay, ✅the customer will automatically receive a notification ✅with a lounge access code ✅that remains valid for six months for use at any airport lounge if there is none immediately available. Zurich Head of Customer and Digital APAC Roopa Malhotra said. “A flight delay solution that is instant, adaptable, and value-adding can genuinely enhance how customers experience travel insurance”. #zurich #insurance #insurancenews #travel #travelinsurance
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Did you know? 75% of Australians plan to take at least three leisure trips in 2024. 🌏 So if you are at #COBA24 – you will want to hear how offering travel insurance to your customers isn't just an option—it's a golden opportunity. Because travel is bouncing back stronger than ever. 👉 Visit PassportCard Australia at the Refresher Zone to discover how our unique instant claims technology can: - Attract tech-savvy millennials and Gen Z - Boost customer engagement with exclusive benefits - Provide a high-quality, value-packed product through simple integration 🔑 Key Benefits for Your customers and members: - Enhance customer loyalty - Tap into the booming travel market - Support your members' health and wellbeing 💬 Let's chat about how this partnership can elevate your offerings. Plus, get a quick massage from our relaxation pros, and a game-changing conversation with Samantha Cook, Brona Hyndman or myself! We're excited to explore how PassportCard can help your #communitybank or #creditunion thrive in 2024 and beyond.
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Over two decades, the #travelinsurance industry has seen significant #digital transformation, with aggregator platforms shaping purchasing trends. Alan Berry, Chief Underwriting Officer Europe at Cover-More Group crafts #innovative travel insurance solutions and analyses #customer behaviours. The Impulse platform utilises customer data to personalise #insurance offers in real-time, enhancing conversion rates. Cover-More invests in #technology, including their award-winning app, to provide proactive travel assistance globally. While technology expedites data delivery in underwriting, insurers have become more agile in adapting to market dynamics. Cover-More tailors products to regional market preferences, acknowledging diverse #travelinsurance markets worldwide. Today's travellers prioritise assurance and trustworthiness over price, and the industry educates customers while bridging the gap between holiday enjoyment and risk awareness. Flexibility in customising policies for partners remains crucial, and automation and #AI will shape the future of travel insurance, facilitating personalised product design and parametric solutions for real-time reimbursements. Read the article to find out more: https://lnkd.in/eWWcAK7D
Interview: Creating products and solutions for today’s customers
itij.com
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Delighted to share the stage with Mike Szucs of Cebu Pacific on Insurance for the New Possible, exploring groundbreaking advancements in air travel and insurance. Our dialogue unveiled the power of digitalization and data analytics in crafting exceptional customer journeys. The sky's the limit for innovation. You can watch the full episode here: https://lnkd.in/dEP_2NHN #InnovativeTravel #Digitalization #DataAnalytics #CustomerFirst #TravelSafety #PartnershipForInnovation"
EP 17 – Elevating Journeys: Building the Next-Gen Airline Experience
https://insuranceforthenewpossible.com
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In today's fast-paced world of travel, insurance companies and banks are harnessing the power of technology to transform the way we explore the globe. Enter the era of #travelapp, where convenience meets innovation in a seamless fusion of financial services and #travelassistance. These apps, often called travel ecosystems, go beyond the traditional realm of banking and insurance, offering a comprehensive suite of features to streamline every aspect of the travel experience. #bankinginnovation #insuranceinnovation Qorus has put together a selection of recent innovative projects from its library of innovations in financial services. Learn more about apps and platforms to travel with peace of mind by Allianz Partners, Zurich Insurance and Cover-More Group, Fidelidade, Yapı Kredi, Discovery Limited, KASIKORNBANK, and UNIQA Insurance Group. Silvia Cunill Calvet Michael Grover Raheel Vakeel Eylem Özen Baştürk Patrick Desmares Lubomir Olach
Innovation Masters: Trailblazing banks and insurers with travel apps and platforms
qorusglobal.com
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Want the best rate to the most talked about travel insurance innovation event on the planet? 🚨 Don’t miss our *Super Early Bird* rate for INNOVATE THIS - available for just TWO more weeks! Join fellow insurers, underwriters, brokers, insurance distributors, insurtechs and tech enablers from around the world 🌎 to discuss the future of #travelinsurance - and discover potential new partners. What to expect at INNOVATE THIS: ▶ Panels, presentations and workshops - across two days ▶ A carefully curated agenda that explores innovation across the travel insurance value chain ▶ A speaker line-up of global experts from the travel insurance space and beyond ▶ Plenty of opportunities to add your voice to discussions during the lively Q&As ▶ An audience mix that ensures you get to meet a wide variety of companies ▶ Social networking events that will inspire and delight For agenda details and to secure your ticket before ticket prices go up, head to 👉 https://lnkd.in/e_edDnBK See you on 11 & 12 September at Tobacco Dock London. With special thanks to our partners: Flywire, Ingle International- International Health & Travel Insurance, Capacity Insights, Blink Parametric #travel #traveltrade #insurance #insurtech #fintech #underwriting #claims #travelassistance #ipmi #insuranceinnovation #innovatethis
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Priceline, innovator of online travel, and Cover Genius, the insurtech for embedded protection, have announced a new North American partnership to introduce enhanced travel protection for flights, hotels, rental cars and packages booked with Priceline. By integrating with Cover Genius’ XCover, Priceline’s users can easily review policy details, access support, file claims and receive instant payments for approved claims through their XCover Account. “We’re excited to collaborate with Priceline to bring our customer-centric protection to their travelers,” said Angus McDonald, CEO and Co-founder of Cover Genius. “We avoid ‘off-the-shelf’ offerings and build technology-driven solutions that we constantly test and iterate for the best possible insurance experience. This helps develop meaningful touchpoints with customers and drives additional revenue for our partners – in fact, after launching with us, Priceline saw an increase in insurance attach rates.” https://lnkd.in/egNR7WRQ #travelinsurance #EmbeddedInsurance #Insurance #Insurtech #Partnership
Priceline and Cover Genius Announce Global Partnership, Launch Technology-Driven Travel Protection for Flights, Hotels, Rental Cars and Packages
https://openinsuranceobs.com
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Parametric Insurance can be a great added value for insurance customers, when it comes to flight disruption, lost luggage and interruption of their planned travel. Why is that? 💡 Simply because damages are already taken care of right when they happen and before the customer even reaches the destination! In this episode of the Baloise KASKO Talk, Matthias Ruefenacht from Baloise and Nikolaus Sühr from KASKO welcome Sid Mouncey, CEO of the parametric Travel insurtech Blink Parametric as a guest. Blink was acquired in 2017 by CPP Group and is nowadays known for their tech – a parametric platform designed on a cloud-based, microservices and globally scalable technical architecture that is driven by an API systems platform which breaks down complexity to be filtered into simple, agile, adaptable, and customised processes. 🎧 Listen to the podcast to find out more about the strategic acquisition of Blink, the role of data in the overall business strategy and offering and why parametric travel is a dealbreaker for insurance brands in the moment of truth ➡️ https://lnkd.in/d_GgZxRf 📍 We are looking forward to receiving your feedback. Contact us by email at baloisekasko@kasko.io or follow Nick Sühr and Matthias Rüfenacht. #BaloiseKaskoTalk #parametrics #travel #reisen #reiseversicherung #insurance #insuranceinnovation #Versicherung #versicherungsbranche | Philipp Marty
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