Bill Hurley’s Post

Discover how to transform care team operations in this webinar with Healthcare Innovation. We'll share how innovative technologies—including GenAI—transform care team operations to drive superior results for both patients and providers. Register now: https://lnkd.in/eMvUAxEB

In today’s competitive healthcare landscape, conducting a Practice Performance Audit is indispensable. It provides critical insights into operational efficiencies, patient care quality, and management practices. Discussing the latest strategies and outcomes can significantly benefit healthcare professionals committed to excellence. Engage with us as we delve into enhancing practice performance for superior patient outcomes.

So much of the modern healthcare system has adopted a reactive approach to patient care—but it doesn’t have to be that way. With Kizen’s AI-powered platform, we’ve helped healthcare institutions build workflows and create processes that closely follow patients and allow for escalation to a physician if and when needed. We help institutions create proactive systems that anticipate patient needs, driving better outcomes. This includes things like: ▪️ Trigger-based messaging that allows patients to stay informed on the next steps, from routine to follow-up care. ▪️ Preemptive calls to action that allow for engagement with patients before a problem escalates. ▪️ Increased satisfaction because patients appreciate feeling cared for before an issue demands attention. Institutions now have the ability to flip the switch from reactive to proactive patient care without losing out on a high level of quality care. Get started today: kizen.com

🔔 Healthcare Budgets are Ramping Up to Support Improved Patient Experience! More organizations are recognizing that positive patient outcomes are directly linked to patient-centered care, and they’re adjusting their budgets accordingly. An October 15th survey from Gozio Health asked 100 healthcare leaders about healthcare digital transformation and patient safety. 78% of participants anticipate their budgets for patient experience technologies to increase over the next 12 months.

With the move towards value-based care, healthcare organizations face mounting administrative complexities, leading to staff burnout and increased turnover. Centralizing patient access simplifies the healthcare delivery process, making it seamless for both patients and providers. From drastically reducing denials to enhancing patient satisfaction, this approach can improve both patient care and financial outcomes. Discover the benefits of making a strategic shift towards a more efficient, patient-centric model. https://hubs.la/Q02WNWxm0

As we all strive to drive unnecessary expenses out of healthcare, automating and outsourcing in patient access should be an area to explore in your journey to reduce costs.

Day 4: Foster Transparency by Sharing Outcomes Building Trust Through Accountability Transparency is the cornerstone of trust in healthcare. By openly sharing outcomes and performance metrics, providers can foster stronger patient relationships and encourage engagement. Benefits of transparency in patient care: Builds confidence by showing commitment to quality and safety. Encourages informed decision-making by providing patients with clear data. Motivates internal teams to continuously improve performance. A transparent healthcare system is a trusted healthcare system. 💡 Does your organization share performance metrics with patients? Let’s exchange ideas on how transparency drives patient trust. 👉 See how Medblaze promotes transparency through performance dashboards and outcome tracking: www.medblaze.com.

Understanding and enhancing patient perception is crucial for delivering quality healthcare. Building personal and respectful relationships with patients fosters trust and comfort, encouraging them to actively participate in their care. By addressing and resolving concerns promptly, healthcare providers can turn negative experiences into positive ones, maintaining patient trust. Meeting patients' expectations through clear communication and empathy ensures that their needs are understood and addressed, setting the stage for the experiences they desire. Positive patient interactions lead to favorable word-of-mouth and social media mentions, boosting the healthcare facility's reputation. Continuous improvement, driven by regular reflection on patient feedback, helps refine and elevate service quality.

Patient no-shows are a significant challenge for healthcare providers, leading to revenue loss and disrupted schedules. Medical answering services play a critical role in reducing no-shows by improving communication and follow-ups. https://lnkd.in/dh7KSjAD

Empowering Personalized Care Experiences By consolidating patient data from multiple touchpoints, including medical records, appointments, and patient interactions, PMDM solutions provide a comprehensive 360-degree view of each patient's unique needs and preferences. Armed with these insights, healthcare professionals can deliver tailored care plans, anticipate potential health risks, and foster stronger patient-provider relationships, ultimately enhancing patient satisfaction and loyalty. https://buff.ly/4btPk5u