Balance Pan-Asian Grille’s Post

Celebrating your team’s wins could increase your restaurant's revenue by 20%—here's how Most restaurant owners overlook the power of an efficient team, treating employees as just workers. However, a motivated, appreciated team is the backbone of any successful restaurant. Employees who feel valued deliver exceptional service, boosting customer satisfaction and increasing your revenue. Here’s why celebrating your team’s achievements should be a priority for your restaurant: 1. Boosts morale and motivation → Recognizes their hard work → Builds team pride and integrity → Improves customer service 2. Increases employee retention → Reduce turnover and training costs → Retain happy employees → Ensure team stability 3. Highlights unique talents → Increases employee creativity → Showcase special skills → Enhance team unity and spirit 4. Increases customer satisfaction → Deliver excellent service → Gain repeat customers → Earn positive reviews 5. Training and growth opportunities → Provide mentorship programs → Build skilled teams → Invest in development Studies show that businesses with engaged employees see 21% higher profitability and17% higher productivity. When you celebrate your team’s wins, you're not just boosting morale but directly impacting your restaurant’s growth and profitability. #EmployeeEngagement #RestaurantGrowth #TeamCelebration

In the pursuit of excellence, it's tempting to focus solely on short-term tactics and quick fixes. However, true greatness lies in adopting a strategic, long-term approach that propels your restaurant to new heights. Short-term tactics may provide temporary relief, but they fail to address the underlying challenges and opportunities that shape your restaurant's future. A well-crafted strategy, on the other hand, enables you to anticipate industry trends, capitalize on emerging opportunities, and navigate challenges with confidence. By shifting your focus to strategic planning, you can make informed decisions that align with your restaurant's vision and long-term goals. This empowers you to allocate resources effectively, streamline operations, and foster a culture of continuous improvement within your team. Don't settle for merely being good when greatness is within reach. Embrace a strategic mindset and position your restaurant for sustained success in an ever-evolving industry. Follow me for more tips on how to make your restaurant successful. #restaurantstrategist #restaurantsuccess #restaurantgrowth

I've managed over 400k customers a year. Here's a lesson that benefits all industries. There's a funny thing about the restaurant business: You can plan meticulously, but some days, nothing goes your way. The shipment arrives late, the new hire cancels last minute, or the kitchen equipment decides to take a nap. Meanwhile, you have customers lining up. Bad days just happen. But here's the catch: They don't define YOU. Not unless you let them destroy your Passion. Here's what I've learned from turning around restaurants: 𝗔𝘀𝘀𝗲𝘀, 𝗗𝗼𝗻𝘁 𝗦𝘁𝗿𝗲𝘀𝘀 → When things go wrong, stop and analyze. → Ask what went off and why. → This is your opportunity to learn and improve. 𝙋𝙧𝙤𝙗𝙡𝙚𝙢𝙨 𝙗𝙧𝙞𝙣𝙜 '𝙋𝙞𝙫𝙤𝙩 𝙋𝙤𝙞𝙣𝙩𝙨'. 𝘼𝙡𝙬𝙖𝙮𝙨, 𝙩𝙖𝙠𝙚 𝙦𝙪𝙞𝙘𝙠 𝙖𝙘𝙩𝙞𝙤𝙣. (More on this next week. 😉) 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗲 𝗢𝗽𝗲𝗻𝗹𝘆 ↳ Keep your team informed. ↳ Transparency builds trust and unity. 𝗪𝗵𝗲𝗻 𝘆𝗼𝘂𝗿 𝘁𝗲𝗮𝗺 𝗧𝗿𝘂𝘀𝘁𝘀 𝘆𝗼𝘂 𝘁𝗵𝗲𝘆 𝗮𝗿𝗲 𝗹𝗶𝗸𝗲 𝗪𝗵𝗶𝘁𝗲 𝗕𝗹𝗼𝗼𝗱 𝗖𝗲𝗹𝗹𝘀. 𝗧𝗵𝗲𝘆 𝗳𝗶𝗴𝗵𝘁 𝗼𝗳𝗳 𝗮𝗻𝘆𝘁𝗵𝗶𝗻𝗴 𝘁𝗵𝗮𝘁 𝗱𝗼𝗲𝘀𝗻'𝘁 𝗯𝗲𝗻𝗲𝗳𝗶𝘁 𝘆𝗼𝘂 𝗼𝗿 𝘆𝗼𝘂𝗿 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀. 𝗣𝗿𝗶𝗼𝗿𝗶𝘁𝗶𝘇𝗲 𝗣𝗮𝘀𝘀𝗶𝗼𝗻 𝗢𝘃𝗲𝗿 𝗣𝗲𝗿𝗳𝗲𝗰𝘁𝗶𝗼𝗻 → Perfection is a myth. → Passion keeps you moving forward. 𝗖𝗲𝗹𝗲𝗯𝗿𝗮𝘁𝗲 𝗦𝗺𝗮𝗹𝗹 𝗪𝗶𝗻𝘀 ↳ Did the staff handle the rush hour better than last week? ↳ Celebrate it! Positive Reinforcement is Key! 𝗦𝘁𝗮𝘆 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝗙𝗼𝗰𝘂𝘀𝗲𝗱 → Customers remember the experience, not the mishaps. → Ensure they leave with a smile, even on a bad day. 𝗥𝗲𝗳𝗹𝗲𝗰𝘁 𝗮𝗻𝗱 𝗥𝗲𝘀𝗲𝘁 ↳ At the end of the day, reflect on what went right and wrong. ↳ Prepare for a better tomorrow with these insights. Join my newsletter, '𝗥𝗲𝘀𝘁𝗮𝘂𝗿𝗮𝗻𝘁 𝗦𝘂𝗰𝗰𝗲𝘀𝘀 𝗡𝗲𝘁𝘄𝗼𝗿𝗸,' where we dive deeper into transforming these lessons into actionable strategies for You. Join Here: https://lnkd.in/guyE6nwR Remember, a bad day is just a day. Don't let it be your defining moment. You May Know this... But, Does your Team? They Should! 👉 If you enjoy this 𝗙𝗼𝗹𝗹𝗼𝘄 Danarius Moore for more. ♻️ Find this informative? 𝗥𝗲𝗽𝗼𝘀𝘁 to your network to help other teams thrive. #leadership #restaurant #restaurantsuccess

With (business perspective) love for the program of Gordon Ramsay “Kitchen Nightmares” 18 out of 84 restaurants remain open, certainly paint a complex picture about the difficulty of turning around struggling restaurants. Statistic doesn't necessarily mean that it is impossible to turn around a business if its core is not okay. It highlights a few important insights about business turnarounds in the restaurant industry, some general considerations: 1. **Complexity of Issues**: Restaurants featured on "Kitchen Nightmares" often face a multitude of problems, ranging from poor management, substandard food quality, financial troubles, inadequate marketing, to deep-seated organizational issues. 2. **Sustainability of Changes**: While Gordon Ramsay can implement immediate changes, sustaining these improvements requires ongoing commitment and effort from the restaurant owners and staff. 3. **External Factors**: The restaurant industry is highly competitive and sensitive to numerous external factors such as local economy, changing consumer preferences, and even unforeseen events like pandemics. 4. **Long-Term Ownership Commitment**: Effective management is crucial for the long-term success of any business. If owners and managers are not fully committed to embracing and maintaining the changes, the restaurant will fall back into old patterns ### Considerations for Business Turnaround 1. **Thorough Assessment**: Successful turnarounds begin with a thorough assessment of all aspects of the business. Identifying core problems is the first step to crafting effective solutions. 2. **Holistic Approach**: Addressing symptoms isn't enough; the root causes of the issues must be targeted. This includes revamping the business model, improving financial management, enhancing customer service, and ensuring consistent product quality. 3. **Leadership and Management**: Strong leadership and management are critical. Owners and managers must be willing to adopt new practices, demonstrate resilience, and lead by example. 4. **Employee Engagement and Training**: Staff need to be properly trained and motivated to sustain improvements. Employee buy-in is essential for a lasting turnaround. 5. **Customer Focus**: Understanding and responding to customer preferences and feedback can drive significant improvement. Building a loyal customer base is vital for long-term success. 6. **Continuous Improvement**: Businesses need to adopt a mindset of continuous improvement, regularly evaluating performance, seeking feedback, and making necessary adjustments. ### Conclusion The low success rate of restaurants on "Kitchen Nightmares" highlights the challenges involved in turning around a struggling restaurant, but it does not imply that such turnarounds are impossible. It underscores the necessity of thorough, sustained efforts across all facets of the business, robust leadership, and adaptive strategies to navigate the dynamic restaurant industry landscape.

Given the numerous challenges this year was wrought with, many leaders in the restaurant space are looking for ways to optimize and streamline operations. Recruiting remains one of the key challenges, which is why it's so important that restaurants work on bundling welcoming company cultures that give their teams a reason to stick around. Employee centricity will be a key driver of success in the coming year. #Restaurant #Workforce #Operations

You probably know this problem: the bigger you business gets, the harder it is to manage! Meet Rean J. Mckinley, the Executive General Manager of Gusto Italian Grill & Bar, who's been leading his restaurant through some very impressive growth 🚀 With more guests and increasing demand, Rean needed a way to make things run smoothly. That’s where your loyal wingman (AKA us!) came in 😊 Here’s how we’ve helped Gusto take team coordination, onboarding, and morale to the next level: ▪ Streamlined Task Management - Digital checklists and forms keep everything on track, helping the team stay accountable and catch all the little details. ▪ Effortless Onboarding - New hires get digital onboarding forms sent straight to the right departments, so they hit the ground running. ▪ Boosted Team Morale - Our Recognition tool lets team members celebrate each other’s wins, creating a supportive and engaged vibe 💙 As Rean says, “With Connecteam, just do it! It’s a game changer for independent restaurants. It’s a no-brainer, and it’s made our jobs at Gusto so much easier!” Don’t miss Rean's full interview on Digital Hospitality with Shawn P. Walchef to discover how Gusto transformed its operations and reached new heights! Full rundown here >> https://lnkd.in/dycHdCQ8 Cali BBQ Media

How did the Raising Cane’s quick-service restaurant chain build such a strong culture in an industry notorious for high employee turnover rates? And how has that culture contributed to the company’s phenomenal financial success? The enclosed QSR magazine article shares a compelling story. But I’m going to tell you one that isn’t reported below. In 2020, when the COVID-19 pandemic upended the restaurant industry, Raising Canes avoided layoffs and recovered lost sales remarkably fast. How? The answer came down to leadership. Before COVID-19 struck the United States hard and China was being overrun with the pandemic, the company’s leaders recognized the seriousness of the impending crisis. They stopped everything they were doing and went into crisis planning mode. While restaurants were still open for dine-in service, Raising Cane’s strictly enforced social distancing measures at all locations and placed a strong emphasis on sanitization. As shelter-in-place orders were issued, the company quickly adapted by mobilizing its workforce to enhance the drive-through experience. Additionally, Raising Cane’s shifted its marketing strategy to highlight its commitment to safe hygiene practices. Of roughly 500 restaurants, 33 non-drive-through locations temporarily closed. But the company’s leaders refused to furlough or lay off any of their 23,000 workers. Raising Cane’s also redirected idle employees to produce face masks for frontline workers battling COVID-19. Raising Cane’s provided sewing machines and necessary supplies for this task. As co-CEO Todd Graves told QSR magazine in 2020, “Our mantra then was no crew member left behind. I wanted the team that went into this pandemic to be the team we come out with.” I never forgot that story after I read it in QSR magazine four years ago. I’m not surprised to learn that the company continues to thrive through strong leadership and a commitment to the workplace. Have you ever been to a Raising Cane’s? I love the atmosphere. I even banter with the employees in the drive-through when they greet me with a “Yo, yo, yo, get your chicken to go!” The food? It’s tasty. But there are many other options where I live. It’s the people and atmosphere that matter.  #RaisingCanes #Restaurants #LITrendingTopics #TheInsider #QSR #Leadership #EmployeeExperience

Top brands like Wingstop Restaurants Inc., Gong cha Global, and Sizzling Platter, LLC are consistently focused on keeping great guest experiences at the core of their operations. However, this becomes more challenging during rapid growth. So, how can teams maintain brand standards while continuing to grow successfully? Understanding the keys to setting up operators for successful unit growth can be the difference between floundering and delivering excellence at scale. As part of our Ops Innovators Webinar Series, three operations leaders joined us to share best practices for maintaining operational excellence through brand growth. Let’s dive into the first of three key takeaways from the session: 1) The most important driver of operational excellence is, quite simply, people. No matter how perfect a rollout process or initiative is, it can only work if the people who are implementing and executing it are up to the task. Matthew Smith, Learning & Development Specialist at Sizzling Platter, mentioned that having access to great tools/tech is important, but the tools will only ever be as great as the people who are using them. This is why it is so important to invest in culture and people while making sure that everyone is working towards a common goal. An additional way to invest in people is to invest in more district managers, allowing each one to spend more in-store face-to-face time with employees. This has a direct, positive impact on employees and results in stores that are more equipped to handle whatever challenge may arise. Check out our latest blog for the all three key takeaways and additional insights: https://lnkd.in/eE23AxXT

🌟 Boosting Your Restaurant's Success 🌟 Want to ensure your restaurant operates seamlessly? Here are three key strategies: Smart Scheduling: Schedule shifts based on peak times and staff availability. Avoid overstaffing during slow periods and train your team to handle different tasks effectively. Smooth Operations: Foster clear communication among staff members. Utilize technology for efficient order management and ensure everyone is on the same page. Training and Teamwork: Invest in comprehensive training for your team and encourage collaboration. When your team works together, they can solve problems independently and create a positive work environment. By implementing these strategies, you'll keep your staff happy and your customers satisfied, ensuring the success of your restaurant! 🚀 ✌️ If you're as passionate as I am about building a great team and culture in your restaurant, here's what to do: Follow me, Alex Munford Ring the 🔔 on my profile for updates Let's connect – I'd love to discover more about your team goals! #RestaurantSuccess #EfficientOperations #TeamCollaboration

If you’re in the restaurant industry. Read This. Most restaurant owners and managers struggle with the same issues: -> High employee turnover. -> Thin profit margins. -> A team that’s overworked, and underperforming. And let’s be honest… It’s exhausting. You feel like you’re barely holding it together most of the time. Just trying to keep things afloat. But here’s the thing: It doesn’t have to be this way. Inspired by my book “Bold Operations”, we’re launching a course to help restaurant owners and managers do one thing: Build a business that thrives by focusing on its people. Here’s a sneak peek at what we’ll cover: -> Reducing Turnover -> Building Loyalty -> Creating culture where people want to be -> A supportive, inclusive environment. -> Putting the team first And watch profits grow. From flexible scheduling to mental health support, we’ll show you how to motivate, retain, and empower your team. •Maximize Profits Without Cutting Corners •Optimize your menu • Leverage data • Embrace tech to control costs • Take Action with Real, Tested Strategies This course isn’t about theory. It’s practical, real-world solutions that work. If you’re tired of fighting fires every day and ready to build a restaurant that lasts, stay tuned. This is your path to sustainable success. 👊🏻 Ps. I’d love to get you to the front of the line, so you can get access first, before everyone else. Just comment “Me” below and I will make sure you’re set up. #restaurantindustry #restaurantmanagement #restaurantowner #hospitalityindustry