What if governments could deliver more—faster, smarter, and with greater impact? Turns out, many are already doing it. ServiceNow's latest research, based on a global survey of 1,248 executives, shows how this select group is leading the way—using AI to overcome challenges, improve public confidence, and build trust.
What did we find?
Pacesetters achieve 1.5X faster time to value on their investments.
59% of Pacesetters are inventing new AI-driven workflows to improve how work gets done at scale.
47% of Pacesetters see better outcomes in self-service success and 45% see increased customer engagement.
The opportunity is here for governments ready to make a difference, and we’re all in to support that transformation.
In the UK, leaders are already setting the pace. To support their efforts, we’ve committed $1.5 billion over the next five years—expanding offices, powering new Nvidia-enabled data centers, and training 240,000 learners with the AI skills needed for the future.
From innovators like BT Group to the NHS, these organizations are focused on turning potential into progress—and we’re proud to be part of their journey.
If you want to see how these Pacesetters are unlocking their digital transformation, check out the IMPACT AI report
https://lnkd.in/guJq6cfx
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