East Coast Credit Union's journey from rural roots to digital innovation was featured by Digital Nova Scotia. Ken Shea MBA, ICD.D, CEO of East Coast Credit Union, recently spoke to Nova Scotia Tech News about the launch of Coad-e, a new artificial intelligence advisor designed to enhance member experience. Shea also discussed the potential benefits of AI for both members and staff. You can read the full article below.
At East Coast Credit Union, our members are at the heart of our organization. They are more than just customers; they are our owners. For this reason, we have increasingly leveraged technology to enable our team to provide more effective and efficient services to our members whenever they need them. Check out this article featuring our President and CEO, Ken Shea, along with our Vice President of Technology and Innovation, Javier Lozano, to learn more. https://bit.ly/3XQNBSb