Andrew Robinson’s Post

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Business Consultant | Investor

I'm sat in a coffee shop writing a business plan and tears start coming to my eyes. Here's why... At LICK Ice Cream we are looking for investment to expand into a franchise model (among other areas). So, I came down to Bloc in Holmfirth for a great coffee and some inspiration. I've plowed through the business plan document, and thought I'd add a little extra on the end - 'What our Customers Say'. Scrolling through I read the one in the image below, and my eyes literally started welling up. Who would possibly think that delicious dairy free ice cream could have such a profound impact on a little boy's life, and his family. The last part reads, "To the owners, you may have made this place dairy free for personal and environmental reasons, but I want you to know that your choices have had the most monumental impact on us. To be able to tell our son "pick whatever you want" is all we have ever wanted to do and you made this possible for the very first time. We thank you from the bottom of of hearts. Xxx" Rachel D. is the founder of this incredible business, a business I've had the privilege of being a part of for the last 10 months. No matter the struggles small businesses have, it's reviews like these that make the tough times SOOOO worth it. If you have a small business and the tough times feel too overwhelming, have a read of your reviews - it's amazing how they can change your outlook. If you, too have received emotional reviews like this, please do share in the comments. #dairyfree #icecream #smallbusinessreviews #keepgoing

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Louise Wynne

Interior Designer for Developers/Colour Psychology Specialist/Speaker; I turn your bricks and mortar into a home your buyers love so you can sell quicker and for more money; including SA, HMO & rental properties.

1mo

Oh my god. Stop!!! Why are you making us all cry?! ❤️❤️❤️

Vicky Zaremba

Northern Copywriter | Original communications for world-changing brands | Strategy | Copywriting | Content writing

1mo

Brought a tear to my eye, too. Wow. I can also vouch for how good Lick is – I've tried it!

Jason Costello

Head of Marketing at acceptcards UK's largest Independent Payments Broker 💳💷-Trustee at ROKT Foundation 🧗-Board Member at Brighouse Town AFC ⚽

1mo

Great Post Andrew, good coffee from the Bloc always helps with insightful heart felt inspiration 🍦☕👏.

Richard Haines

Director | Sheltered.com | Social Housing Investment Property Sales | Positive Impact Portfolio Building

1mo

That is lovely! I’m not surprised that you’re welling up!! Fantastic ❤️

Natalie Giummarresi

Innovation and Leadership Manager - West Yorkshire Business Boost - Exemplas

1mo

Feedback like this makes the ups and downs of running a business feel so much worth while 🙌 Me and my husband used to run a GF bakery and I can remember getting some lovely feedback from a customer and her little boy that had travelled miles to try our products. It certainly makes the long hours and uncertainty of running a business feel worthwhile! Keep up the great work 👏

Antony Nixon

Improving your home by helping you find and install the Carpet, Flooring or Window coverings that suit your needs. Making you love your home even more

1mo

I can relate to this. We went through it with our son. I remember taking him and my nephew there who is dairy intolerant aswell. There little eyes lit up when they realised they could eat whatever they wanted. Sounds like you just found a whole new target market.

Hammaad Yousaf

CEO: e-Com Tech Company. Helping promotional products industry through beautifully designed & easy to use softwares products. Punchout, Catalog Automation, Shopify e-com Solutions, Print on demand, AI Systems & More

1mo

Keep up the fantastic work.

Cheryl Devine

Dare to Lead ™ trained courageous leader and certified coach, with a public health background. Founder at Devine Health & Leadership Services. Values based leadership, choosing courage over comfort.

1mo

What a moving review. It just shows that we can often make impact that we don't realise at the time.

Celina De Freitas

Senior Legal Counsel (UK Digital) at Publicis Groupe

1mo

Such an emotional review! Lick totally made that boy’s day ❤️

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