The real estate industry has been slow to evolve. For years, we’ve been stuck in the same archaic processes, managing properties like it’s still the 1990s. Times have changed—and so have our residents. Today’s renters grew up in a world where they can order a package in the morning and have it on their doorstep by afternoon. They don’t just expect seamless, tech-driven experiences—they demand them. And if we don’t keep up, someone else will. That’s why, in our business, we’ve leaned all-in on technology. From centralized operations to smart maintenance tools, we’re rethinking how to improve not just our processes but the entire resident experience. Here’s what’s working: → AI-Powered Leasing Bots: Streamlining inquiries while keeping the personal touch. → App-Based Maintenance Requests: Because no one likes waiting on hold for a simple fix. → Data-Driven Insights: Tracking performance to make better, faster decisions. It’s not just about efficiency; it’s about meeting people where they are—and creating homes they’re proud to live in. The goal? To be more than just a landlord. We’re building communities, improving lives, and staying one step ahead of the competition by putting technology at the heart of everything we do. Here’s my challenge to my fellow real estate professionals: What’s one outdated process in your business that you can reinvent with tech? Because the future of our industry is coming—whether we’re ready or not. #PropTech #CommunityBuilders #Apartments
Trying to figure out on call to keep everyone on the team informed…bill backs, follow up, time and best use for on call. We can do it but there’s always a hiccup not driving it to be seamless. We finally ordered the three copy work orders that I used from 97-2000😬
So true! AI-powered leasing bots and app-based maintenance requests are game-changers, streamlining processes and keeping the personal touch.
Power Builders!
Husband | Front Row Dad | CEO | Multi-Family Owner/Operator | Investor | Systems-Obsessed Entrepreneur | MI Apt. Assoc. Pres.
2wWhat does your tech stack look like?