Anand Krishnan’s Post

Can you imagine diagnosing car issues just by sound? 🔊 A global auto giant is doing just that, using AI to analyze engine noises, boosting efficiency and customer satisfaction. Discover how MongoDB and Pureinsights Technology are driving this innovation. 👇https://lnkd.in/dhSbVzXU

Can you imagine diagnosing car issues just by sound? 🔊 A global auto giant is doing just that, using AI to analyze engine noises, boosting efficiency and customer satisfaction. Discover how MongoDB and Pureinsights Technology are driving this innovation. 👇https://lnkd.in/ejSp5-hU

Can you imagine diagnosing car issues just by sound? 🔊 A global auto giant is doing just that, using AI to analyze engine noises, boosting efficiency and customer satisfaction. Discover how MongoDB and Pureinsights Technology are driving this innovation. 👇https://lnkd.in/gMjY944E

Excited to share my latest exploration into how AI is revolutionizing pricing strategies in the automotive industry. This blog post delves into how cutting-edge technology is enabling smarter, more dynamic pricing models that can dramatically improve both sales and customer satisfaction. 🚗📊 🔗 Read the article here: https://bit.ly/3Wc6nny and join the discussion! How do you see AI impacting your pricing strategies?

#Rail companies and #transport providers, download this key findings report and learn how you can adopt #Conversational and #Generative AI to improve communications, streamline processes and improve your customer satisfaction scores. From tickets to travel planning, lost property to station information, hear how TfW are changing the passenger experience with AI.

✨AI is more than just a buzzword - it's transforming the automotive industry. 👉But how can you leverage it to boost performance and customer satisfaction? Join Car Wars for The AI Tell-All on Nov. 20th, featuring an exclusive conversation with Car Wars’ VP of AI, Daniel Bishop. We’ll dive into the latest AI trends, tools like Cari and Mystery Shop Scorecard, and practical strategies to make AI work for your dealership. 📎Don’t miss out - save your spot today - https://lnkd.in/gh6zMFTg #AutomotiveAI #CarWars #AutomotiveWebinar

Why Do Customer Expectations Matter? In a world of AI shopping bots, ubiquitous information, races to the bottom on pricing, and low switching costs, merely meeting customer needs doesn’t cut it. You’ve got to wow customers and make them feel special! Deliver exceptional experiences and show them you care, and you’ll create loyal fans who rave about you and your brand. Here are 5 proven tips to consistently and systematically exceed customer expectations. Swipe the carousel for more details! #CustomerLove #Sales #Lustomers #CustomerExperience #LoveAndProfit

Excited to share our newest insights on the transformative impact of AI chatbots in the automotive industry. This technology is not just about automation; it's about creating meaningful, efficient interactions that enhance customer satisfaction and service delivery. Join the conversation on how we can leverage AI to set new standards in automotive communications. https://bit.ly/49FhxEl #AIInnovation #AutomotiveIndustry

🚗🌟 Navigating through customer reviews just got smarter! Discover how AI is transforming review management in the automotive industry with our latest blog post. Learn how this technology helps dealerships enhance customer experiences by efficiently handling feedback. 🤖 👉 Dive into the details here: https://bit.ly/3V1LRoC and tell us, how do you manage customer reviews at your dealership?

Is fast ticket closing the right KPI for the Customer Experience Team? Of course, for many customers it is important to get the information they need quickly (about what is happening with their shipment, how they can return the product etc.) - this is all handled by the AI Agent. However, there are situations where the focus should be on the relationship and on listening - this is what human agents are best at. Why is this so important? That's what Wendi Mills from the Missouri Star Quilt talked about on our CommerceNext panel. You know what is the best part of it? An AI Agent can recognize emotional sentiment and redirect the conversation to a human agent within seconds.