AccomNews’ Post

When guests arrive at a hotel, they encounter the principles of "Debt" and "Gift." The debt represents what the hotel owes them due to their payment and legitimate expectations – the hotel must serve them well.   But the true magic lies in the gift – surprising guests with more than they expect, creating opportunities to foster loyalty and even transform them into ambassadors for the establishment by leaving positive reviews.   Discover our blog article, "10 Offers to Enhance Guest Experiences: The Power of Local Partnerships in Hospitality," explores how hotels can elevate guest experiences beyond expectations.   🤝 Through strategic local partnerships, hotels can offer unique experiences that delight guests and enhance their stay. From exclusive local tours to complimentary gourmet meals, these offers can turn a good stay into a memorable one.   Discover how these thoughtful gestures can create lasting impressions and drive guest loyalty. Read more in our new blog post.   🔗 https://lnkd.in/eXiKTkBy   #HospitalityInnovation #GuestExperience #LocalPartnerships #LinkyStar #CustomerLoyalty #HotelManagement

The boom in the wellness sector post-pandemic is showing results, with wellness hotels recording robust growth in 2023. Full story: #HOTELS #hotelnews #hospitality #hospitalityindustry #hotelindustry #hospitalitynews #wellness

The Hotel Lobby: Your Gateway to Upselling Success. https://lnkd.in/ebSDCnjG #hotels #upselling #hotelbooking #directbooking #onlinebooking #hotelrevenue #revenuemanagement #onlinemarketing #digitalmarketing #hotelmarketing #sales #marketing #reservations #bookingengine #channelmanager #otas

Ten suggestions of how your hospitality brand can enhance your guests’ well-being, focusing on both affective and cognitive components. #wellbeing #wellness #hotel #hotels #guestexperience #experiences #trends #hospitality

🌟 Transforming Hospitality: My Vision to Make Everyone Feel Welcome 🌟 Two years ago, I booked the presidential suite at a top-tier hotel to celebrate my birthday. I was expecting an extraordinary experience, but it was anything but that. When I asked the hotel manager why they called it the presidential suite, he didn’t have an answer. I told him it’s because presidents, celebrities, and dignitaries would stay there, and just because I wasn’t one of those people didn’t mean I should be treated poorly. At that moment, I vowed to transform hospitality to ensure everyone feels welcome, appreciated, and valued when staying at my hotels. Here’s how I plan to make this vision a reality: Personalized Service: Imagine arriving at a hotel where the staff greets you by name and remembers your favorite drink. These small, thoughtful touches can transform a stay from good to extraordinary. My goal is to make every guest feel special and recognized. Inclusive Environment: I envision hotels that celebrate all cultures, backgrounds, and identities, ensuring everyone feels at home. Diversity and inclusion will be at the heart of our hospitality, turning our spaces into welcoming havens for all. Exceptional Comfort: From luxurious bedding to state-of-the-art amenities, I want to prioritize comfort in every detail. My aim is to provide a restful and rejuvenating stay for all our guests, making comfort a top priority. Sustainability: I’m committed to eco-friendly practices that not only protect our planet but also create a healthier environment for our guests. Sustainable living will be a core principle, benefiting both our guests and the Earth. Community Engagement: I want our hotels to be more than just places to stay; they should be vibrant parts of the local community. By supporting local businesses, hiring locally, and creating spaces where guests can connect with the local culture, we’ll build strong, meaningful relationships. This vision is the start of an incredible journey, and I’m excited to bring it to life. I look forward to the day when I can welcome you to one of our hotels, where every guest will be a valued member of our extended family. Together, we can redefine hospitality and make every stay memorable. If you share this vision or have ideas to make it even better, let’s connect! I’d love to hear your thoughts and collaborate on transforming the hospitality industry. #HotelHannah #Hospitality #CustomerExperience #InclusiveTravel #HotelManagement #SustainableLiving #CommunityEngagement

Experience and not Location. Thats the key search for vacations in present times! Along with it comes an important metric and shift from RevPAR to TRevPAR. How have you factored this in? A report by Spa Opportunities reveals a major trend: wellness hotels are outperforming the competition! The data shows a significant increase in TRevPAR (Total Revenue Per Available Room) across all wellness hotel categories in 2023. Interestingly, minor wellness hotels saw the biggest jump - a whopping 26%! This suggests a growing demand for accessible wellness experiences. Source RLA Global and HotStats #RevenueManagement #HotelManagement #Hospitality #travel #hotelsandresorts

Hoteliers, for full-service hotel brands, health-conscious travelers spend as much as 130% more on hotel amenities than other guests. The Global Wellness Institute differentiates between two types of wellness travelers: those who travel specifically for wellness (primary) and those who simply want to remain healthy while on the road (secondary). This second group makes up the bulk of wellness tourism, accounting for 86 percent of expenditures. “Looking ahead, the future of wellness in hospitality is ripe with potential. As technology evolves and guest expectations soar, designers must stay attuned to emerging trends and evolving needs. The quest for well-being will continue to shape the hospitality landscape, driving innovation and redefining the guest experience. In conclusion, integrating wellness concepts into hospitality design is not merely a choice but a necessity in today's fiercely competitive arena. By embracing wellness principles, thoughtful space planning, technological innovations, and a profound understanding of human needs, designers can create environments that elevate the guest experience and leave a lasting impression.” - Shannon Kim, Vice President of Hospitality, Design Leadership – Figure3 Wellness applies to your guests, but it also applies to the condition of the guestrooms and your hotel, overall. If your hotel FF&E needs a wellness checkup, let The Refinishing Touch provide you with an evaluation and options that could save your budget and add more sustainability for your hotel. Create more wellness for your guests and your hotel. By refinishing your existing FF&E, you will save a minimum of 50% up to 80% or more over replacement costs and help sustainably reduce the CO2 footprint of your entire hotel. When you refinish your current guestroom furniture, you can reinvest these tremendous savings back into areas of your hotel for your guests and improve the guest wellness experience and operations for your hotel. Go Green and we’re not talking about just smoothies! Add more wellness and sustainability back into your hotel! Call Jeanne Shannon today at 1.800.523.9448 to discuss your guestroom renovation. Visit https://lnkd.in/dnEzbNn to learn more. #Maintainassets #Refinish #ReduceCO2 #Savings #Sustainability #Reinvestforyourguests

Hoteliers, for full-service hotel brands, health-conscious travelers spend as much as 130% more on hotel amenities than other guests. The Global Wellness Institute differentiates between two types of wellness travelers: those who travel specifically for wellness (primary) and those who simply want to remain healthy while on the road (secondary). This second group makes up the bulk of wellness tourism, accounting for 86 percent of expenditures. “Looking ahead, the future of wellness in hospitality is ripe with potential. As technology evolves and guest expectations soar, designers must stay attuned to emerging trends and evolving needs. The quest for well-being will continue to shape the hospitality landscape, driving innovation and redefining the guest experience. In conclusion, integrating wellness concepts into hospitality design is not merely a choice but a necessity in today's fiercely competitive arena. By embracing wellness principles, thoughtful space planning, technological innovations, and a profound understanding of human needs, designers can create environments that elevate the guest experience and leave a lasting impression.” - Shannon Kim, Vice President of Hospitality, Design Leadership – Figure3 Wellness applies to your guests, but it also applies to the condition of the guestrooms and your hotel, overall. If your hotel FF&E needs a wellness checkup, let The Refinishing Touch provide you with an evaluation and options that could save your budget and add more sustainability for your hotel. Go Green and create more wellness for your hotel! By refinishing your existing FF&E, you will save a minimum of 50% up to 80% or more over replacement costs and help sustainably reduce the CO2 footprint of your entire hotel. When you refinish your current guestroom furniture, you can reinvest these tremendous savings back into areas of your hotel for your guests and improve the guest wellness experience and operations for your hotel. Go Green and we’re not talking about just smoothies! Add more wellness and sustainability back into your hotel! Call Jeanne Shannon today at 1.800.523.9448 to discuss your guestroom renovation. Visit https://lnkd.in/dnEzbNn to learn more. #Maintainassets #Fullyrefinish #ReduceCO2 #Savings #Sustainability #Reinvestforyourguests

Hoteliers, for full-service hotel brands, health-conscious travelers spend as much as 130% more on hotel amenities than other guests. The Global Wellness Institute differentiates between two types of wellness travelers: those who travel specifically for wellness (primary) and those who simply want to remain healthy while on the road (secondary). This second group makes up the bulk of wellness tourism, accounting for 86 percent of expenditures. “Looking ahead, the future of wellness in hospitality is ripe with potential. As technology evolves and guest expectations soar, designers must stay attuned to emerging trends and evolving needs. The quest for well-being will continue to shape the hospitality landscape, driving innovation and redefining the guest experience. In conclusion, integrating wellness concepts into hospitality design is not merely a choice but a necessity in today's fiercely competitive arena. By embracing wellness principles, thoughtful space planning, technological innovations, and a profound understanding of human needs, designers can create environments that elevate the guest experience and leave a lasting impression.” - Shannon Kim, Vice President of Hospitality, Design Leadership – Figure3 Wellness applies to your guests, but it also applies to the condition of the guestrooms and your hotel, overall. If your hotel FF&E needs a wellness checkup, let The Refinishing Touch provide you with an evaluation and options that could save your budget and add more sustainability for your hotel. Create more wellness for your guests and your hotel. By refinishing your existing FF&E, you will save a minimum of 50% up to 80% or more over replacement costs and help sustainably reduce the CO2 footprint of your entire hotel. When you refinish your current guestroom furniture, you can reinvest these tremendous savings back into areas of your hotel for your guests and improve the guest wellness experience and operations for your hotel. Go Green and we’re not talking about just smoothies! Add more wellness and sustainability back into your hotel in 2025! Call Jeanne Shannon today at 1.800.523.9448 to discuss your guestroom renovation. Visit https://lnkd.in/dnEzbNn to learn more. #Maintainassets #Refinish #ReduceCO2 #Savings #Sustainability #Reinvestforyourguests

Hoteliers, for full-service hotel brands, health-conscious travelers spend as much as 130% more on hotel amenities than other guests. The Global Wellness Institute differentiates between two types of wellness travelers: those who travel specifically for wellness (primary) and those who simply want to remain healthy while on the road (secondary). This second group makes up the bulk of wellness tourism, accounting for 86 percent of expenditures. “Looking ahead, the future of wellness in hospitality is ripe with potential. As technology evolves and guest expectations soar, designers must stay attuned to emerging trends and evolving needs. The quest for well-being will continue to shape the hospitality landscape, driving innovation and redefining the guest experience. In conclusion, integrating wellness concepts into hospitality design is not merely a choice but a necessity in today's fiercely competitive arena. By embracing wellness principles, thoughtful space planning, technological innovations, and a profound understanding of human needs, designers can create environments that elevate the guest experience and leave a lasting impression.” - Shannon Kim, Vice President of Hospitality, Design Leadership – Figure3 Wellness applies to your guests, but it also applies to the condition of the guestrooms and your hotel, overall. If your hotel FF&E needs a wellness checkup, let The Refinishing Touch provide you with an evaluation and options that could save your budget and add more sustainability for your hotel. Go Green and create more wellness for your hotel! By refinishing your existing FF&E, you will save a minimum of 50% up to 80% or more over replacement costs and help sustainably reduce the CO2 footprint of your entire hotel. When you refinish your current guestroom furniture, you can reinvest these tremendous savings back into areas of your hotel for your guests and improve the guest wellness experience and operations for your hotel. Go Green and we’re not talking about just smoothies! Add more wellness and sustainability back into your hotel! Call Jeanne Shannon today at 1.800.523.9448 to discuss your guestroom renovation. Visit https://lnkd.in/dnEzbNn to learn more. #Maintainassets#Refinish #ReduceCO2 #Savings #Sustainability #Reinvestforyourguests