Abode Worldwide’s Post

In this week’s Pillow Talk Sessions, Kristian Lupinski and I are joined by Freya Richard FARLA, MIRPM FARLA, MIRPM, Director of Operations & Leasing at Vertus. We enjoyed an engaging conversation about how hospitality and Build-to-Rent (BTR) are learning from each other. (and how Vertus could enter the dating app market.... ❤️ !) Key highlights include: 🏘️ Lessons in Community – How Vertus is applying BTR community-building strategies to their upcoming aparthotel brand, Vertus Edit. ⚙️ Operational Insights – Anticipating the challenges and opportunities of managing aparthotels versus residential buildings. 📲 Tech-Enhanced Living – Specific technologies Vertus uses to elevate resident and guest experiences. ♻️ Sustainability in Focus – Vertus’ commitment to green practices and how they’re integrated into their aparthotel strategy. 🎧 Available now on: 🌐 Website - https://lnkd.in/eN3DQ6dd 🔵 Spotify - https://lnkd.in/eqTqP-g7 🍏 Apple Podcasts - https://lnkd.in/eu8urJzw

🌟 New Episode: Elevating Build-to-Rent Living Experiences 🌟 In this week’s Pillow Talk Sessions, Jessica Gillingham and Kristian Lupinski are joined by Freya Richard FARLA, MIRPM, Director of Operations & Leasing at Vertus, for an engaging conversation about how hospitality and Build-to-Rent (BTR) are learning from each other. Key highlights include: 🏘️ Lessons in Community – How Vertus is applying BTR community-building strategies to their upcoming aparthotel brand, Vertus Edit. ⚙️ Operational Insights – Anticipating the challenges and opportunities of managing aparthotels versus residential buildings. 📲 Tech-Enhanced Living – Specific technologies Vertus uses to elevate resident and guest experiences. ♻️ Sustainability in Focus – Vertus’ commitment to green practices and how they’re integrated into their aparthotel strategy. 🎧 Available now on: 🌐 Website - https://lnkd.in/gKqb7PBi 🔵 Spotify - https://lnkd.in/gWxa_iYN 🍏 Apple Podcasts - https://lnkd.in/gU9DNSZ5 #PillowTalkSessions #BuildToRent #HospitalityInnovation #Sustainability #RealEstatePodcast

🌟 New Episode: Shaping the Future of Build-to-Rent 🌟 Join Jessica Gillingham and Kristian Lupinski on this week’s episode of Pillow Talk Sessions as they welcome Brendan Geraghty, CEO of The Association for Rental Living, to discuss how hospitality is reshaping the Build-to-Rent (BTR) sector. Key takeaways include: 🔹 The Hospitality-BTR Connection – Insights into how BTR is adopting hotel-inspired practices to enhance the resident experience. 🔹 #BrandBeforeBuilding – Understanding the focus on brand experience before the physical infrastructure. 🔹 Service-Oriented Talent – Exploring the new workforce shaping the BTR sector. 🔹 UK vs. US Perspectives – Contrasting the strengths and lessons of these two key rental markets. 🔹 What’s Next for BTR – Trends and innovations redefining rental living. 🎧 Tune in now on: 🌐 Website - https://lnkd.in/dQb9GdFB 🔵 Spotify - https://lnkd.in/dDAHh5gd 🍏 Apple Podcasts - https://lnkd.in/d6_-g3Sk #PillowTalkSessions #BuildToRent #Hospitality #FutureOfLiving #Podcast

Guest experience is the name of this game. - Anuj Datta, Founder of AD1 Management In the hospitality industry, exceptional guest experience is paramount. Every interaction, every detail, and every moment contributes to how guests feel during their stay. Investing in hospitality means investing in memorable experiences. From personalized service to attention to detail, creating a welcoming environment ensures your guests feel valued and appreciated. Happy guests lead to positive reviews, repeat business, and lasting success. How do you ensure a top-notch guest experience in your operations? Watch the full episode:   🎥 YouTube: https://lnkd.in/gxxv7mXZ 🎧 Spotify: https://lnkd.in/gK4qNHzA 🍏 Apple Podcasts: https://lnkd.in/gigMNeX7 🔗 Other platforms: bit.ly/47j0fgg #GuestExperience #Hospitality #CustomerService #ClientSatisfaction #MemorableMoments #ServiceExcellence #BusinessSuccess #HospitalityIndustry #QualityService #CustomerExperience

🎙️ New Pillow Talk Sessions Podcast: Shaping the Future of Build-to-Rent 🎙️ This week, our founder Jessica Gillingham and co-host Kristian Lupinski are joined by Brendan Geraghty, CEO of the The Association for Rental Living Living, for a deep dive into how hospitality is influencing the Build-to-Rent (BTR) sector. Key highlights: 🏨 Hospitality Meets BTR – Discover how BTR is evolving into a service-driven model. 🌟 Resident-Centric Living – Learn about the importance of brand experience before physical infrastructure. 💼 Workforce Evolution – Insights into how BTR attracts and leverages service-focused talent. 🌍 Global Comparisons – Explore similarities and differences between the UK and US rental markets. 🔮 Future Innovations – What’s on the horizon for the BTR sector? This episode offers valuable insights for professionals in real estate, rental living, and hospitality. 🎧 Listen now: 🌐 Website - https://lnkd.in/dQb9GdFB 🔵 Spotify - https://lnkd.in/dDAHh5gd 🍏 Apple Podcasts - https://lnkd.in/d6_-g3Sk #AbodeWorldwide #PillowTalkSessions #BuildToRent #HospitalityInRealEstate #Podcast

🚀 Pillow Talk Sessions - Episode Preview 🚀 This week, Jessica Gillingham and Kristian Lupinski sit down with Brendan Geraghty, CEO of the The Association for Rental Living, to explore the exciting convergence of hospitality and Build-to-Rent (BTR). In this insightful episode, we’ll discuss: 🏨 Hospitality in BTR – How hospitality practices are transforming rental living. 🌟 Service & Experience Focus – The shift to prioritizing resident experiences over physical infrastructure. 💼 Attracting New Talent – How BTR is drawing in a service-oriented workforce. 🌍 UK vs. US Markets – Key comparisons and lessons between these dynamic rental markets. 🔮 Future Trends – Innovations shaping the future of the BTR sector. Be sure to tune in for a forward-thinking discussion about the evolving BTR landscape! 👉 Subscribe now at pillowtalksessions.com or follow us here to catch the full episode! #PillowTalkSessions #BuildToRent #Hospitality #RealEstate #ResidentExperience #Podcast

How Do You Maintain High-Quality Service Across a Growing Portfolio? In our latest episode, Chad Wise, Founder HostWise.co, shares his approach to preserving excellent service and satisfaction, which has allowed him to maintain a 4.91 average review score across 100+ properties. Here are Chad’s key strategies for success: PRIORITIZE SELECTIVE GROWTH: Instead of focusing solely on expanding the number of properties, prioritize the quality of each one. Chad emphasizes turning down properties that don’t align with his standards, focusing on delivering great experiences over sheer numbers. FOCUS ON CUSTOMER EXPERIENCE: Recognize the importance of your guests’ experiences and memories. Maintain a mindset that each stay contributes significantly to a guest's vacation time, aiming to create positive experiences rather than just filling bookings. INVEST IN ROBUST OPERATIONS: Hire junior operations managers who regularly visit and maintain your properties, ensuring standards remain high. This additional oversight provides checks and balances beyond routine cleaning, catching issues before they affect guests. Implementing these strategies can help you achieve sustained excellence in hospitality management. Click the link to watch the full episode now! 🎥 YouTube: https://lnkd.in/gp2az-46 🎧 Spotify: http://alturl.com/php7d 🍏 Apple Podcasts: http://alturl.com/j5i9y 🔗 Other platforms: bit.ly/47j0fgg #QualityService #PropertyManagement #SelectiveGrowth #HospitalityExcellence #Podcast

How can you scale your holiday home business? Here are 3 things to take into account: 1- Effective Communication Communication is key to streamlining operations and improving guest satisfaction. 2- Guest Experience Guest satisfaction is your top priority. This includes excellent communication, personalized service, and swift resolution of issues. 3- Empower Your Team You need to hire the right people and create an environment where your team feels valued, heard, and involved in decision-making. Watch the full episode for more insights and tips here: https://lnkd.in/d25wBC57 Contact us for more information: 📞971 54 217 9391 📧info@air-dxb.com #AirDXB #shorttermrentals #podcast #entrpreneurship

How Do You Maintain High-Quality Service Across a Growing Portfolio? In our latest episode, Chad Wise, Founder HostWise.co, shares his approach to preserving excellent service and satisfaction, which has allowed him to maintain a 4.91 average review score across 100+ properties. Here are Chad’s key strategies for success: PRIORITIZE SELECTIVE GROWTH: Instead of focusing solely on expanding the number of properties, prioritize the quality of each one. Chad emphasizes turning down properties that don’t align with his standards, focusing on delivering great experiences over sheer numbers. FOCUS ON CUSTOMER EXPERIENCE: Recognize the importance of your guests’ experiences and memories. Maintain a mindset that each stay contributes significantly to a guest's vacation time, aiming to create positive experiences rather than just filling bookings. INVEST IN ROBUST OPERATIONS: Hire junior operations managers who regularly visit and maintain your properties, ensuring standards remain high. This additional oversight provides checks and balances beyond routine cleaning, catching issues before they affect guests. Implementing these strategies can help you achieve sustained excellence in hospitality management. Click the link to watch the full episode now! 🎥 YouTube: https://lnkd.in/gBfADg6S 🎧 Spotify: http://alturl.com/php7d 🍏 Apple Podcasts: http://alturl.com/j5i9y 🔗 Other platforms: bit.ly/47j0fgg #QualityService #PropertyManagement #SelectiveGrowth #HospitalityExcellence #Podcast

The Art of Managing Client Expectations In this eye-opening episode of The Hospitality Edge Podcast, Ric Kenworthy, Co-Owner & CEO of Travli Hospitality Co., shares candid insights on the complexities of managing client expectations, the necessity of transparency for long-term success and other strong points such as: LAUNCH HYPE TO LONGEVITY: As the short-term rental market matures, emphasis is shifting from initial excitement and aesthetics to sustained property performance and upkeep, requiring clear communication with owners. THE REALITY OF WEAR AND TEAR: With evolving market demands and environmental factors impacting properties, proactive discussions about maintenance and refresh timelines are becoming essential for maintaining guest satisfaction and property value. NAVIGATING INDUSTRY DYNAMICS: Transparency regarding market saturation, regulatory changes, and seasonality is critical in today’s dynamic hospitality landscape, ensuring clients have a realistic understanding of their investment. Join the conversation as Ric delves into the strategies for fostering effective client relationships through transparency and realistic expectation setting, a crucial component in the evolving world of property management. Listen to the full episode: 🎥 YouTube: https://bit.ly/3X1pP6r 🎧 Spotify: https://bit.ly/3Aohi4V 🍏 Apple Podcasts:https://apple.co/4dEaNZY 🔗 Other platforms: bit.ly/47j0fgg #HospitalityEdge #ClientManagement #ExpectationSetting #TransparentCommunication #PropertyManagement #PodcastRelease