Troubleshooting IT Remote Administration
With Robert McMillen
Liked by 2,761 users
Duration: 3h 26m
Skill level: Intermediate
Released: 8/19/2024
Course details
While setting up, administrating, and troubleshooting remote users’ technical problems was always part of the job for any IT administrator, the rise in remote work has turned issues you may have never even considered into everyday problems. How do you go about solving these new and numerous issues? In this course, Professor Robert McMillen shows how to best support corporate and organizational remote workers, and covers a whole host of issues related to remote access, printing, file access, VPN, and more. Besides tips on troubleshooting, he also covers a variety of preventative measures you can use to lessen the likelihood of these issues popping up in the first place.
Skills you’ll gain
Earn a sharable certificate
Share what you’ve learned, and be a standout professional in your desired industry with a certificate showcasing your knowledge gained from the course.
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Showcase on your LinkedIn profile under “Licenses and Certificate” section
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Download or print out as PDF to share with others
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Share as image online to demonstrate your skill
Meet the instructor
Learner reviews
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Joan Opio
Joan Opio
ICT - Networking, Infrastructure, IT Service Delivery Mgmt, Networks & System Administrator and GVF
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Patrick Abosade
Patrick Abosade
MA, ACIPM, HRPA Bilingual Administrator specializing in HR Policies and Conflict Resolution/ Former office administrator at the Embassy of France…
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Contents
What’s included
- Test your knowledge 9 quizzes
- Learn on the go Access on tablet and phone
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