From the course: How to Build Rapport Quickly
Get curious by thinking like a reporter
From the course: How to Build Rapport Quickly
Get curious by thinking like a reporter
- Another painful thing, 30 years ago if you couldn't talk to me about my two subjects and that was all I was interested in, which was basically baseball or customer service anyone have anything to do with it, right? My wife said, "Hey, we're going to go out with Joanne and her husband I'd be like, "Oh God, no, Oh, I can't sit through another night with them" and that was totally my fault. Cause I was only interested in my thing, but I've learned through what's called insatiable curiosity to become an Investigative reporter and just really pick someone's brain and you might find out obscure things that you might not be interested in he might be interested in Fly fishing and you dig deeper, Why? How did you get into Fly fishing? And to me that seems a little boring and at the end of the conversation, three things always come away. One, I really see why that person likes, let's say Fly fishing. Doesn't mean I'm going to go out and do it tomorrow but from his passion or the way he talked about the benefits, now I can see it. Number two, which is probably most important he really liked talking to me which means I win points at home with my significant other right, but here's the strangest thing, this always happens I'm sure it's happened in your life. Six months later, I'll be in a CEO's office trying to close a sale or something and there'll be a picture of him Fly fishing on his wall. And because of that conversation I can have an more educated conversation and I make a connection easier than if I never had that connection. So there's just so many benefits but there's things like we find out from our clients or acquaintances that they're running their first marathon this weekend, or they're going to Maui and you could do so many things with that if it's a good client, we'll have a bottle of wine and cheese waiting for them when they get into their room. So there's just so much more just circling back two weeks and finding out how their trip to Maui was. - Yeah, that's cool. And so I'm curious when it comes to curious about curiosity. So now I guess I think where the rubber really meets the road is you chat with someone, they say something you have no interest in that thing whatsoever. What you do with your brain to stir up some of this interest and curiosity when you're not feeling it in the moment? - I trained myself because you just got to be called Investigative reporter you want to find out - Right. - What makes them tick. So if it's important to the other person, find out why and that's where the beauty, that's where the magic happens so I'm being transparent here, but what's your recreation? What would you like to do with your time off when you're not changing diapers? - Oh, why don't we say tabletop games, shall we? I'm thinking about monopoly at the moment. - Okay, and so that's not something that I personally do I wouldn't say this, but I personally don't play games and so I would just explore how'd you get into, is that something that started as kids? Everything has an angle because what would get someone to love to play tabletop games? There's a story there. And usually if it's something they're passionate about, they like telling that story most people don't ask them about it.