Upskilling and internal mobility

- It is projected that by 2027, job skill sets will have changed by as much as 50%. And according to a recent PwC Global Survey, over 70% of CEOs were concerned about the lack of skills across their organization. As an L & D leader, you know that upskilling and internal mobility are drivers of competitive advantage for organizations, can positively position the employer brand, and directly impact recruitment and retention. The challenge is that in attempting to bridge skill gaps, you face tensions between time, resources, data constraints, and learning effectiveness. Well, GenAI can help you mitigate those challenges by helping you optimize your time and by serving as a research analysis and planning tool. It can help you upskill by mapping the current and future skills that your organization will need, and help you with internal mobility by matching the right people with the right skills to the right roles. Let's start with upskilling. Let's say you want to upskill leaders to leverage data and analytics to improve decision-making in alignment with your organization's strategic initiatives and future trajectory. GenAI can help you map current skills. You can upload role and performance data for it to analyze and then use it to generate assessments to evaluate their skills, identify gaps, and generate learning paths. For your upskilling strategy to be effective, though, you must also answer, what other skills will leaders need that align with the future of the business? You can feed a data about your organization, the industry, competitors, customers, and other external data to identify critical future leadership skill needs, like AI fluency, adaptability, agility, vision, and human-centered skills like emotional intelligence, all of which can catalyze their performance in leading their teams into the future. Next, let's talk about internal talent mobility. Internal talent mobility provides opportunities for employees to bridge skill gaps and expand capabilities that enable them to grow and that help the organization be more adaptive, agile, and prepared for the future. Many organizations partner with platforms that deliver talent mobility analytics that make the data more accessible and easier to leverage for talent decisions. The platforms can also identify personalized employee skill development and career opportunities. Even if your organization is harnessing the power of a talent platform, you can still use GenAI to generate coaching and mentoring plans, then augment and extend the development experience for employees to support their mobility. Now suppose you're not using a talent system to drive your ITM strategy. In that case, you can move the laborious task of manually analyzing, summarizing, and mapping skills and organizational data to GenAI. It'll take time upfront, but it will ultimately save you time. You can use GenAI to help you generate employee skills inventories, map competencies, identify emerging skills, and match employees to internal roles. Next, let's take a look at how GenAI can help you with personalized, curated, and adaptive learning.