Difficult Situations: Solutions for Managers
With Todd Dewett and Sara Canaday
Liked by 2,460 users
Duration: 1h 17m
Skill level: Beginner + Intermediate
Released: 2/7/2020
Course details
Managing someone else is a privilege and a responsibility; you can't be a passive bystander—you must be willing to engage and be ready to solve difficult problems. This course offers simple and effective actions to take when challenging situations arise. Dr. Todd Dewett and leadership expert Sara Canaday offer short and valuable advice to improve rapport with your teams, build stronger relationships, and drive business forward. Learn how to manage an employee who publicly disagrees with one of your decisions, deal with your high performers when you don’t always have the opportunities they want, keep track of virtual teams, tell your boss you’re overwhelmed without appearing incompetent, and more.
Skills you’ll gain
Earn a sharable certificate
Share what you’ve learned, and be a standout professional in your desired industry with a certificate showcasing your knowledge gained from the course.
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Showcase on your LinkedIn profile under “Licenses and Certificate” section
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Download or print out as PDF to share with others
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Meet the instructors
Learner reviews
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mohammad zaghloul
mohammad zaghloul
Contact Center Manager - Individual Fundraising and Development Department
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Contents
What’s included
- Learn on the go Access on tablet and phone
- Stay up to date Continuing Education Units
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