From the course: Bystander Training: From Bystander to Upstander
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Building psychological safety
From the course: Bystander Training: From Bystander to Upstander
Building psychological safety
- [Instructor] Imagine you're in a meeting and two colleagues dominate the conversation. They're kind of loud and entrenched in their discussion. Another colleague on the call looks unhappy with their arms crossed in front of their chest saying nothing. And your manager keeps quiet. Now, imagine a meeting where the team takes turn speaking. The manager acts as a guide in the conversation to ensure everyone has a chance to share their viewpoint. There is a sense of lightness and security. And you feel comfortable asking that question you've been wondering about all week and sharing that out of the box idea. Now, which environment would you describe as psychologically safe? The second one, right? To grow more upstanders on your team and lessen the number of bystander when a problem occurs, you need to relentlessly focus on building a psychologically safe environment. Psychological safety is the belief that you will not…
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