Advanced Business Development: Communication and Negotiation Preview

Advanced Business Development: Communication and Negotiation

With Lisa Earle McLeod and Elizabeth Lotardo Liked by 3,537 users
Duration: 45m Skill level: Advanced Released: 8/1/2018

Course details

Deals are won and lost in the nuances of communication and relationship building. To be successful, business development reps must learn to pivot and build value in a variety of customer conversations. In this course, join Lisa Earle McLeod and Elizabeth McLeod as they share strategies that can help experienced reps take their communication and negotiation skills to the next level. Learn how to get into the right mental space for strategic conversation. Discover how to engage sophisticated customers through high-level questioning and body language, as well as how to negotiate without damaging a relationship or descending to the lowest possible dollar. Plus, learn how to keep your value top of mind with your buyer after you make the handoff.

Skills you’ll gain

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Sample certificate

Certificate of Completion

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Meet the instructors

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Contents

What’s included

  • Practice while you learn 2 exercise files
  • Test your knowledge 4 quizzes
  • Learn on the go Access on tablet and phone
  • Stay up to date Continuing Education Units

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