Collections Specialist

MissionStaff specializes in delivering top-tier talent in Technology, Creative, and Marketing, as well as the Business Services that support these teams. Serving companies ranging from mid-sized enterprises to the Fortune 500, we build lasting relationships with talent and clients to power career opportunities and business. We are currently filling the following direct-hire role with our client.

• Please note that we do not accept unsolicited resumes from third-party recruiters or agencies. Additionally, candidates must be U.S. citizens or Permanent Residents to be considered for this position.
  
  

Location: New York, NY (In-office, 5 days/week)

Description:

We are seeking a seasoned and mature Collections Specialist to assist with collections operations and drive strategic improvements. This individual will succeed the current manager, bringing a higher level of expertise and professionalism to the role. The ideal candidate possesses a deep understanding of collections processes within Merchant Cash Advance (MCA) and Uniform Commercial Code (UCC) frameworks, with experience in law firms, banks, or debt collection companies.

Key Responsibilities:

• Oversee and enhance collections strategies, ensuring compliance with MCA and UCC requirements.
• Provide leadership and mentorship to the collections team, fostering a professional and results-driven environment.
• Develop and implement policies to improve recovery rates while maintaining positive client relationships.
• Collaborate with legal, financial, and operational teams to address complex collections cases.
• Utilize data-driven insights to monitor performance, identify trends, and optimize collections processes.
• Act as a primary escalation point for high-value or challenging accounts.
  
  

Qualifications:

• Expertise in MCA and UCC collections, with a comprehensive understanding of related legal and regulatory considerations.
• Strong interpersonal and communication skills, with the ability to handle sensitive situations professionally.
• Analytical mindset, capable of leveraging data to inform decisions and drive performance.
• Mature and strategic thinker, capable of balancing tactical execution with long-term planning.
  
  

MissionStaff is committed to fostering, cultivating, and preserving a culture of diversity, equity and inclusion. MissionStaff provides equal opportunities for all employees and job applicants, regardless of any legally protected factors. We have adopted and will continue to follow lawful policies and practices in all aspects of employment, including recruiting, hiring, evaluation, promotion, training, discipline, compensation, and termination. At MissionStaff, we’re not just innovators in staffing; we’re champions of diversity, equity, and inclusion. We celebrate diversity because it helps make our employees and the clients we serve stronger and more successful.