Users are automatically sent a welcome email when they're added to your Sales Navigator account. If their organizational email ID is the primary email address on LinkedIn, they'll also receive push notifications. If a user did not receive their original invitation email, as an admin you can:
- Resend the invitation as a follow up email which is quick and easy or
- Create a universal invitation link you can send directly to any user you've added to your account
There are multiple ways in which you can resend an invitation email to users:
- Using the User Queue
- Using the Quick actions bar
- Using the Users tab
To resend invitation emails via the User Queue:
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Sign in to Sales Navigator.
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Click Admin at the top of the Sales Navigator homepage.
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Click Account Center.
You are redirected to the Account Center.
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From Account Center, click People.
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From the Users tab, select Invited from the License status: filter.
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Click the box next to each user who should receive an email, and click Add to queue in the bar that appears at the bottom of your window.
If you'd like to resend invitations to all users, click the box at the top of the User details list.
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After you've added all desired users to your queue, scroll to the top of the screen and click
[] in user queue. -
Click Resend Invite to send new invitations to all users in the queue.
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You'll receive a confirmation message letting you know the invites were successfully sent.
To resend invitation emails via quick actions:
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Sign in to Sales Navigator.
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Click Admin at the top of the Sales Navigator homepage.
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Click Account Center.
You are redirected to the Account Center.
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From Account Center, click People.
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From the Users tab, select Invited from the License status: filter.
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Click the box next to each user who should receive an email, and click Resend invite in the bar that appears at the bottom of your window.
If you'd like to resend invitations to all users, click the box at the top of the User details list.
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You'll receive a confirmation message letting you know the invites were successfully sent.
To resend an invitation to a single user on your account:
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Sign in to Sales Navigator.
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Click Admin at the top of the Sales Navigator homepage.
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Click Account Center.
You are redirected to the Account Center.
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From Account Center, click People.
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From the Users tab, select Invited from the License status: filter.
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Locate the user who requires a new invitation email and click
Resend. -
You can also click
Invite link next to Resend invite, to copy the activation link. -
If you click
Resend, a pop-up window appears. Select one of the following options: -
Copy activation link: To get a copy of the activation link that you can share with the user via email or chat. -
Resend welcome email: To automatically send a new invitation. You'll receive a confirmation message letting you know that the invite was successfully sent.
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This feature isn't available via our mobile apps, so you can currently copy and send activation links from desktop.