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XOi: The future of field service technology is here. ➡ xoi.io

💡Bridging the Gap Between the Office & the Field : Tolin Mechanical Systems + XOi As a self proclaimed “data guy,” Austin Janes, Business Analyst at Tolin Mechanical, knows that convincing techs in the field to embrace technology can be a challenge. But, as Austin says, “just trust me, it’s gonna change the way you do things. It’s gonna save you so much time.” Bridging that gap, and being able to validate information from the field gives the back office a granular view of how to better service and sell to customers.

XOi's Manager of Enterprise Customer Success Adam Weigle has a great conversation with Gil Cavey on the HVAC Uncensored Podcast about the demand for XOi product updates, moving from reactive to proactive, and how to ensure the trades are resilient for years to come. Listen: https://lnkd.in/eNC5h9kh

🄲🄰🅂🄴 🅂🅃🅄🄳🅈 When COMFORT SYSTEMS USA NORTHWEST faced the challenges of consistently collecting and communicating documentation from the field to customers, they turned to XOi for the solution. XOi Key Results: ↳ 10% to 20% reduction in warranty expenditures ↳ $9,000 to $15,000 in annual customer savings ↳ 75% Reduction in Estimator Costs ↳ 3 to 5 hours saved per technician With XOi, Comfort Systems Northwest has met, and will continue to meet, ever-evolving customer expectations. Read the case study: https://lnkd.in/gGAe5SRz

➡️ Stay up to date with XOi's new E-book on investment, consolidation, and territory expansion in the world of field service. Considering consolidation, expansion of your company territory, or investment? Before you make the leap, there's a lot to know about this current market.

Our longstanding collaboration with the leading provider of business management software, Davisware, has simplified onsite tasks and improved service since 2019. Today, we are extremely excited to announce enhancements to this partnership that will equip service teams to offer a more intelligent and personalized experience. Read the news➡️ https://hubs.li/Q02-7x_d0

Happy Thanksgiving from the team at XOi! We're so thankful for our incredible peers, the growth we've achieved over this past year, and most of all, the customers that never cease to make the work so worth it. From ours to yours, have a wonderful and relaxing holiday.

For the second year in a row, XOi's tremendous growth has landed us on the 2024 Deloitte Technology #Fast500 list of the fastest-growing companies in North America. We're honored to be in such great company. Congrats to all of the winners. https://hubs.li/Q02Z2KB00

As a partner in the Neighborly® network — the world’s most trusted home services franchisor — XOi is building a foundation for outstanding customer experience, lead generation, and powerful data collection for over 4,000 Neighborly franchise owners. https://hubs.li/Q02YJftF0

Field service people have experienced some amazing things. This week, in a room full of XOi power users, we talked about our collective experience: the vision for the future, creating leaders in the industry, and how to ensure technology can be there for our customer's most important needs. And just to round it out, we asked a few people about the craziest thing they've seen, or their crew has seen, while on a job. Take a look below.