It's been an exciting Fall here at Wicket, so we decided to take a look back at the past few months to highlight new customer deployments and a few of our new product offerings that have helped to deliver sensational event experiences across the globe. Click below to check out our final product update blog of 2024! https://hubs.ly/Q02_Zs7z0
Wicket
Software Development
Cambridge, Massachusetts 5,616 followers
Enabling a Sensational Event Experience
About us
The Wicket facial authentication platform is a privacy-first, integrated solution that enables sensational event experiences for fans, guests, and employees with frictionless touchpoints that delight users and strengthen security for sports venues, live events, and credentialed facilities. Wicket's proprietary, privacy-first algorithms are built into our web-based platform and verify individuals in less than one second, making ingress and access management secure, frictionless, and convenient.
- Website
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http://wicketsoft.com
External link for Wicket
- Industry
- Software Development
- Company size
- 11-50 employees
- Headquarters
- Cambridge, Massachusetts
- Type
- Privately Held
- Founded
- 2020
- Specialties
- Facial ticketing, Facial credentialing, Facial payments, Access Control, and Facial Authentication
Locations
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Primary
1 Broadway
14th Floor
Cambridge, Massachusetts 02142, US
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100 S Main Street
S
Doylestown, PA 18901, US
Employees at Wicket
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Leo Naioti
Senior Director Human Resources - Wicket LLC
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Jeff Boehm
Chief Operating Officer at Wicket
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Matthew Owen
Startup Builder | Serial Entrepreneur | 8X Inc5000 Winner | Problem Solver Extraordinaire | Fast Results | 99.9% Professional Success Rate
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James Harvey
Senior Software Engineer at Wicket
Updates
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In today’s sports and live entertainment world, fans want more than just the action on the field. They’re craving personalized experiences, meaningful connections, and memories that last well beyond the final whistle. That’s why understanding every step of the fan journey is essential for building loyalty. 🏟 Before the Event: Fans are looking for more than convenience; they want to feel like they belong. Think hyper-personalized offers, gamified ticketing, and perks that build excitement before the big day. 🎉 On Event Day: The goal? Make the experience effortless and filled with surprises. Long lines and frustrations are out—seamless entry and rewards for engagement are in! 📲 After the Event: Keep the excitement alive with personalized highlights, exclusive rewards, and community platforms where fans can relive the magic together. 🤝 Rethinking Loyalty: Today’s fans want more than points—they want purpose. Loyalty programs that resonate emotionally, with rewards fans actually care about, are the key to turning casual attendees into lifelong supporters. We believe the fan journey is an opportunity to create unforgettable experiences at every touchpoint. Ready to reimagine what fan engagement can be? Read the full article here: https://hubs.ly/Q02_Zy9C0 #FanEngagement #CustomerExperience #LoyaltyInnovation #SportsTech #LiveEntertainment
New Insights into Each Fan’s Journey: Building Loyalty Through Innovation | Wicket
wicketsoft.com
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Final day of Sports Business Journal's IAF to stop by our booth where our NCAA Go-To-Market Lead, David Stauffer will be showcasing how Wicket's facial authentication can streamline ticketing and concessions, improving the fan experience and increasing revenue. Alongside David is Lava.ai's Phil DeMeo demoing the Wicket-Lava.ai Express Beer 🍺 facial payment integration. #SBJIAF #facialpayments #facialticketing #fanexperiencetech
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Facial authentication and biometrics are becoming increasingly common, but where is the line between safety and convenience? 🤔 While there are concerns about privacy, it's important to understand the realities behind biometric technologies. At Wicket, we prioritize user privacy and security. We're committed to using biometrics ethically and transparently. Want to learn more about how we're addressing these concerns? Check out our latest blog post: https://hubs.ly/Q02--Dsk0 #biometrics #privacy #security #technology #PoweredByWicket
Dispelling Myths: Facial Authentication Privacy | Wicket
wicketsoft.com
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Thank you, Sports Business Journal, for recognizing Wicket as one of the Top 10 Most Innovative Sports Tech Companies! 🏆🏈⚽⚾🏀🏒🏉 Four years ago, Wicket set out to enable a sensational event experience as the Cleveland Browns were looking for ways to safely welcome fans back at the height of the COVID-19 pandemic. Today nearly 50 teams use the Wicket facial authentication platform to speed up and streamline ticketing, payments, credentialing, and access control, improving the game day experience for fans and staff. It is an honor to be recognized alongside other companies using technology to change the face of sports. Congratulations to all the winners: 🏅AiFi Inc. 🏅ASB GlassFloor 🏅Camb.ai 🏅Cosm 🏅Flexpro Grip 🏅Hawk-Eye Innovations Ltd 🏅Immersiv.io 🏅Misapplied Sciences, Inc. 🏅Plantiga We look forward to celebrating with you at #SBJTechWeek in March! #facialauthentication #sportstech #innovation #awards
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Thanks to Sports Business Journal's Ethan Joyce for his coverage of our history-making facial ticketing deployment with the University of Florida. 🐊 Together, we are revolutionizing the college game-day experience!🏈 The Gators, associate Ad/ticketing, Mike Castle, said, "It’s a no-brainer on trying to solve a problem that is probably one that fans are most vocal about. You spend the whole afternoon amped up to get to the game, you’re out there tailgating, and then your first experience in walking in the front door is that it took longer than you would hope to get in. If we can solve that problem, we’re already starting their game-day experience -- the moment they walk in the stadium -- as an improved experience.” With hundreds of students signing up on the spot to get into Ben Hill Griffin Stadium faster to cheer on the Gators, we look forward to expanding this program with the University of Florida and other colleges in 2025. Read Ethan's full article here: https://lnkd.in/e3RDbTU9 or learn more about the Florida Gator's Express Entry program, powered by Wicket, here: https://lnkd.in/dvsye5i9 #PoweredByWicket #FloridaGators #technologyinnovation #facialticketing #facialauthentication
Florida Gators become Wicket’s first college sports customer
sportsbusinessjournal.com
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⚽Are you a college coach headed to Major League Soccer NEXT Fest? We’re thrilled to streamline your experience with Wicket’s facial credentialing! Skip the badges—college coaches and scouts can simply scan their face to check in! Fast, easy, and hassle-free. Be sure to register for express check-in. Please reach out to MLS NEXT for additional information. #MLSNext #WicketTech #EventTech #PoweredbyWicket
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Sports Business Journal Tech Nominations Are In! We are thrilled to be recognized in two categories. Best Technology Collaboration with Los Angeles Football Club (LAFC), Ticketmaster, Axess AG, Tapin2, and Mashgin for facial recognition integration at BMO stadium. Best In Venue & Franchise Operations Technology, which highlights best-in-class technology solutions that positively impact the business of stadium operations for a team, league, or venue. We are honored to be recognized alongside other nominees for our dedication to enhancing the fan experience and streamlining operations with innovative technologies. You can read more about SBJ Tech nominations here: https://hubs.ly/Q02Z_bkW0? #SBJTechAwards #Innovation #Collaboration #FacialAuthentication
Meet the nominees for Sports Business Awards: Tech
sportsbusinessjournal.com
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Attending Sports Business Journal IAF next week in Vegas? Come stop by our booth where our NCAA Go-To-Market Lead, David Stauffer will be showcasing how Wicket's facial authentication can streamline ticketing and concessions, improving the fan experience and increasing revenue. He will be joined by Lava.ai's Phil DeMeo where they will demo the Wicket-Lava.ai express beer facial payment integration. #biometrictech #SBJIAF #IntercollegiateAthletics #Stadiumtech