Here at VertexOne, we have been committed to enhancing the customer experience for the past 30 years. To further this commitment, we are proud to announce the acquisition of Accelerated Innovations, the company that brought MyMeter software to our industry! This venture helps strengthen our commitment to revolutionize customer engagement in the energy and utility industry. Read more about how this acquisition will enhance the next era of utility engagement: https://bit.ly/3ZTOF9Z
About us
VertexOne is the leading provider of cloud-based SaaS software powering the next generation of customer experience for utilities, energy retailers, and energy transition providers. With over 30 years of experience and more than 450 customers in the cloud, we capitalize on our deep expertise to provide a wide range of innovative solutions for digital transformation, revenue optimization, and data-driven efficiency operations surrounding the customer. From Customer Information Systems (CIS) and Mobile Workforce Management (MWM) to Electronic Data Interchange (EDI) and Digital Customer Engagement and self-service portals, we empower our customers to deliver a compelling customer experience, reduce costs to serve, increase operational efficiency, and improve customer satisfaction.
- Website
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https://www.vertexone.net
External link for VertexOne
- Industry
- Software Development
- Company size
- 201-500 employees
- Headquarters
- Dallas, TX
- Type
- Privately Held
- Specialties
- reduce cost-to-serve and increase profitability., SAP Support, Business Aligned SLAs, Cloud CIS, Advanced Analytics, Mobile Workforce Management, CIS, Utility Technology, MWM, Banner Support, Mobile and Web, Utilities, SaaS, Retail Energy, Customer Portals, Customer Engagement, Customer Experience, and Software
Products
![Click here to view VertexOne]()
VertexOne
Utility Billing Software
VertexOne partners with utilities and municipalities to deliver world-class software and services, including CIS, Digital Customer Engagement, MWM, Analytics and more.
Locations
Employees at VertexOne
Updates
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VertexOne the leading provider of cloud-based SaaS, is a proud sponsor of the KUBRA Iconnect Conference. Join us, starting now, October 28-30 at our booth to discover how our cutting-edge technology can transform your utility operations. Whether you're looking to enhance customer experience or streamline processes, our team is ready to provide insights and solutions tailored to your needs. Don't miss the chance to connect with our team!
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Just wrapped up an exciting time at E Source We hope you also had a great time attending this event and got a chance to connect with our team. If you did not get a chance to meet with us that's okay! Feel free to reach out and schedule some time on our website. https://bit.ly/3Np5KSd
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Our team had an absolute blast at Energy Marketing Conferences last week! From connecting with amazing people to Armon's insightful session, it was an event to remember. Until next time, EMC! 🚀 #EMC22 #Networking #Insights
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Empowering Customers: The Evolution of Self-Service Forms in the Utility Industry https://bit.ly/3BdQFzX Say goodbye to long wait times and hello to 24/7 accessibility! ✨ Discover how these innovations enhance customer satisfaction, streamline operations, and pave the way for smarter, personalized experiences. While challenges exist, the potential for growth and innovation is limitless! 💡💪 #UtilityInnovation #SelfService #CustomerExperience #DigitalTransformation
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VertexOne is at Smart Water Summit in Charlotte Harbor, FL this week! We hope we can connect, learn, and share innovative ideas with industry leaders. 💧✨
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VertexOne is heading to Energy Marketing Conferences 22 in Las Vegas next week! We cannot wait to connect, learn, and share innovative ideas with industry leaders.
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Explore our latest blog post! Navigating the Turbulence: How Retail Energy Providers Can Enhance Customer Value in a Dynamic Market https://bit.ly/47ooc6s
Navigating the Turbulence: How Retail Energy Providers Can Enhance Customer Value in a Dynamic Market
vertexone.net
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We're thrilled to announce our sponsorship for SAP for Utilities, Presented by ASUG Events Join us in Miami Sept. 9–11 and be part of the digital transformation revolution. Gain valuable insights from expert presentations, connect with fellow SAP customers, and explore innovative solutions. Register now to secure early bird pricing! https://bit.ly/3Z4NSmw
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Are you making the effort to engage better with disadvantaged communities? Discover how utilities can use digital tools to actively improve communication and overall customer satisfaction with disadvantaged communities in our latest blog: https://bit.ly/4fmQQbQ