We look forward to enhancing efficiency and innovation for customers across Virginia. Together, we’re building a more connected and customer-focused future!
Commissioner of the Virginia Department of Motor Vehicles | Transformational Leader | Ex-McK | Designing inspired workplaces where exceptional talent thrives and the extraordinary happens
We’re thrilled to announce VA MAX, a groundbreaking 3.5-year initiative to modernize our Citizen Services System. This transformative project will move us from a legacy mainframe to a cutting-edge cloud-based platform, reimagining how we serve our customers and operate as a business. At the heart of VA MAX is the successful Arizona DMV system, which has already proven its ability to deliver operational efficiency and exceptional customer service. We’re also fortunate to have members of our Kyndryl team on board—professionals who played a key role in developing Arizona’s system and bring invaluable expertise to Virginia’s project. With VA MAX, we’re taking a bold step toward a modern, efficient future—prioritizing innovation and collaboration to better serve customers across the Commonwealth. #Modernization #Innovation #CloudTransformation #CustomerExperience #VAMAX #DMV