Tofu reposted this
What do you “feel” when you receive a personalized email? Being in the personalization business with Tofu, I often get to talk with our customers about the future of personalized messaging (which is fun!) There are two reasons why I believe personalized outreach has traditionally been effective and, in my view, only one will stay. 1️⃣ People value the fact that they are talking to another human on the other side of the email. The fact that you have personalized your message means you’ve put in the effort to learn about my needs and I appreciate that. In my view, for top-of-funnel content and cold outreach this human-to-human value will greatly diminish with the proliferation of personalized email automation tools. It’s still relatively easy to detect poorly drafted AI emails, but the gap will decrease to the point where you as a recipient simply won’t value the “human touch” element for that first email regardless of how personalized the messaging is. 2️⃣ Which brings me to the next point around relevancy. If you are putting the right words that speak to something excruciatingly painful for me, I will respond, because unless you’re lying it’s a problem I want to see go away. Timely, personalized outreach that’s relevant will always be meaningful regardless of how that message was crafted. The job now for all these AI tools is to make sure you can aid the team with more relevant and timely messaging for their targets. Thoughts?