As you prepare for holiday festivities and welcome the new year, remember the relationships you’ve built are the true fireworks of your dealership’s success. Here’s to a prosperous 2025 filled with loyalty, growth, and endless possibilities! #FuelFriday
The Reynolds and Reynolds Company
Software Development
Dayton, OH 138,792 followers
To be a most admired, customer-driven organization with empowered associates who deliver superior products and results.
About us
Founded in Dayton, Ohio in 1866, Reynolds and Reynolds is a leading provider of automobile dealership software, services, and forms to help dealerships deliver better results and transform the customer experience. Reynolds and Reynolds is headquartered in Dayton, Ohio, with major U.S. operations in Houston and College Station, Texas, Celina, Ohio, and Tampa, Florida, as well as operations in Canada, in the U.K., and Europe. With products in over 70% of U.S. dealerships, Reynolds features the industry’s only Retail Management System. If you’ve ever purchased a vehicle at a dealership, there’s a good chance we had a hand in that transaction.
- Website
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https://www.reyrey.com
External link for The Reynolds and Reynolds Company
- Industry
- Software Development
- Company size
- 1,001-5,000 employees
- Headquarters
- Dayton, OH
- Type
- Privately Held
- Founded
- 1866
- Specialties
- computer software for automotive retailing, training and consulting services for automotive retailers, automotive business forms and supplies, dealership management systems, automotive marketing and advertising, and IT services (Reynolds Infosystems in the U.K.)
Products
FOCUS
Customer Relationship Management (CRM) Software
Equip your entire sales team to be more successful in their roles. FOCUS, a redefined customer relationship management (CRM) solution, enables salespeople and BDC reps to manage every customer interaction as it happens, while allowing management to track performance and train the sales team in real time. It takes manual work off your team by automatically prioritizing prospects, tasks, and follow-up actions based on the customer’s likelihood to buy. It also sends the right communication at the right time with results-based scheduling. With a simple interface designed specifically to each user’s role, FOCUS enables your team to work smarter and more effectively to close more deals.
Locations
Employees at The Reynolds and Reynolds Company
Updates
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LAW® Compliance Consultants talk to dealers across the country while conducting F&I Document Reviews. One of the most common misconceptions that comes up during those conversations is that FTC enforcement actions are tomorrow’s problem while we await the outcome of the Vehicle Shopping Rule. The truth is dealers need to be prepared today. There will be Compliance Consultants in the LAW booth at NADA 2025, ready to discuss industry issues and solutions to help you reduce your compliance risk. Don’t wait, schedule your time today. Booth 1827 | January 24-26 | New Orleans National Automobile Dealers Association (NADA) #NADAShow #NADA2025
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"Originally when I first started out, it was one school district and one college that I was working with. And then I just saw such a success out of that and started reaching out to other ones." On the latest Connected, Jeremy Reardon from Westside Lexus talks about the homegrown talent on his team, the relationships he's built within the community, and how he got started. #ConnectedPodcast
Connected Podcast Episode 158: Technician Recruiting and Training
https://www.youtube.com/
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The CARS Rule isn't law yet, but it could become effective soon and transform the world of automotive retail as we know it. In this article from F&I and Showroom, Reynolds director of compliance Terry O'Loughlin tries to cover everything dealers need to know in 600 words.
The FTC’s Proposed CARS Rule in 600 Words
fi-magazine.com
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From the birth of the first mass-produced car to today’s electric marvels, the automotive industry has redefined how we travel. 🛣️🚗 Take our quiz to test your knowledge of the industry’s biggest turning points: https://hubs.la/Q02_Lycs0 #reyreylife #automotivehistory
Quiz: Driving Through Decades of Automotive History | #ReyReyLife
https://life.reyrey.com
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We're always down to clown for a good cause. 🤡 Last week, members of the Reynolds Associate Foundation volunteered during the annual Mix 107.7 Radiothon to raise money for Ronald McDonald House Charities Dayton! #KeepFamiliesClose
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Are your sales and service departments fully integrated? Fostering a seamless connection between these two critical functions can create a holistic customer experience that not only drives sales but also ensures long-term loyalty and repeat business. #FuelFriday
A Seamless Connection between Sales and Service
https://fuel.reyrey.com
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Today, customers are used to doing business via their mobile device. You see it in airports, making online purchases, scheduling appointments, etc. So why should your dealership be any different? There are six key areas of opportunity to increase service efficiency by adding mobility: 1. Service Check-In 2. Multi-Point Inspection 3. Video 4. Delivering the Quote 5. Approving Work 6. Payment and Checkout The more connected you are, the more efficient you become. Download our free eBook to see how you can achieve your peak service drive potential! https://lnkd.in/gKRHGsXx
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Today on Connected, Greg sits down with Jeremy Reardon production manager at Westside Lexus and Automotive Amplifiers contest winner! Jeremy runs a really impressive service department in Houston with 112 service bays, 78 lifts, and 62 technicians. With around 70 percent of his shop being made up of homegrown technicians, Jeremy's investment in recruiting and training is really apparent. He shares some of his tips for success including: -Training technicians in the BDC to help them learn how to communicate recommendations more effectively. -Investing in not only recruits, but also the people who influence them, like their families and their teachers. -Dedicating your time and being persistent is the key to building recruiting relationships. Watch the full episode on YouTube: https://lnkd.in/gUesFpPz Listen on Apple: https://lnkd.in/gwT4PnzQ Spotify: https://lnkd.in/gmv5vCeC #ConnectedPodcast
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Join us for our upcoming webinar with KPA on December 18th at 2 p.m. EST, during which we will explore the current legal landscape surrounding the Vehicle Shopping Rule. Tune into this unique opportunity to hear from compliance experts Terrence O’Loughlin, Director of Compliance at Reynolds Document Services, and Adam Crowell, Vice President of Legal at KPA, as they discuss this important topic. Click the sign-up link below to register today! https://lnkd.in/g5Khg7ct