Hot take: Your service business probably doesn't need to generate more leads. You need to take better care of the leads you already have. Having people fill out a "contact us" form just to make them wait for a generic follow-up email to schedule slows down your sales process AND frustrates your customers. Here are 3 things you can do instead to get leads on your calendar and on the right track to becoming customers. 1) Let them choose a time right away You can still use forms to get people's contact info, but link your calendar right after so leads can choose a consultation time without the back and forth. 2) Let them send you a message with webchat A webchat tool like Web2Txt gives site visitors a way to ask you questions and then you can text them back directly. No need for them to wait around on the site for an answer or struggle talking with a bot. 3) Replace email with text message outreach Again, use your form to collect contact info. Just have that form submission trigger text message outreach instead of email so you get directly in front of the people who want to give you money. #smallbusiness #servicebusiness #salesfollowup #scheduling
Skipio
Software Development
American Fork, UT 2,140 followers
Engage leads in less time & speed up sales with conversational text messaging
About us
Skipio empowers businesses and teams across North America to cut out the busywork of customer communication. Using Skipio’s automated messaging tools, you start two-way conversations, build personal relationships, and enjoy lasting, repeatable success with sales and retention. All while saving significant time, resources, and energy. We value our people. We value transparency. We value ideas and growth. We value unity and we have each other’s backs. We value doing the right thing, especially when it’s hard.
- Website
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http://skipio.com
External link for Skipio
- Industry
- Software Development
- Company size
- 11-50 employees
- Headquarters
- American Fork, UT
- Type
- Partnership
- Founded
- 2016
- Specialties
- Text Messaging, Customer Retention, Text Campaigns, Marketing, Customer Engagement, Lead Nurturing, Lead Conversion, and Lead Engagement
Locations
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Primary
615 N 150 E
American Fork, UT 84004, US
Employees at Skipio
Updates
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Blasting generic messages to your entire contact list? In this economy? With holiday sales and offers filling up our inboxes, it's easy to think that a massive blast approach is The Way to Grow. Even for a local service-based business. Instead of choosing short-term wins and ruining your relationships with customers, do these 3 things instead: 1. Plan relevant outreach that will start 1-to-1 conversations Even when taking a "1-to-many" approach, your emails and texts should be clearly personalized to the group you're contacting. 2. Reach out, and then do it again (and again and again) Your communication with customers should be ongoing. Thoughtfully schedule follow-ups to stay in touch about the things your customers care about. 3. Ask customers to do 1 action If your sales outreach looks like a laundry list of tasks, you're going to be ignored. Point customers in one direction. It can be to schedule, explore service options, claim a deal... Just make sure it's 1 action. #smallbusiness #servicebusiness #salescommunication
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Don't let your Black Friday and Cyber Monday marketing texts get blocked by carriers! Follow the tips and guidelines in our blog to make sure your texts actually get delivered. Read now 👉🏻 https://hubs.la/Q02TRK7N0 #BFCM #smsmarketing #digitalmarketing
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This is how vital communication is at Action Karate Mt. Airy. Skipio makes their client communication simple, reliable, and fire-free. 🔥 If your CRM or SMS platform isn’t making life easier, you’re doing it wrong. Want smoother communication? Time to consider Skipio. Let's chat! https://hubs.la/Q02Wc_7T0
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It's a no-brainer: Sending reminders decrease no-shows and appointment cancelations. But JobNimbus wouldn't have had a 25% increase to show rates if all they did was send generic, bot-like reminders. By integrating Skipio drip campaigns into the sales process, the team started immediate conversations. The leads were noticeably more responsive. Because the sales team established two-way connections, booking felt way more convenient and happened faster. That combo of lead outreach AND personalized reminders sent straight to people's phones is what led to 25% more leads showing up. How full would your calendar be if you had Skipio's team set up automated outreach and reminders? 🤔 #sms #appointmentreminder #smallbusiness #marketingautomation
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If connecting with every lead or client feels overwhelming, if not impossible, it's time for your business to shift. Because inconsistent, impersonal communication will absolutely lose you $$. You can't afford to not make a change when competition is as tight as it is in the fitness industry. So what's a studio owner or personal trainer to do? Well, with Skipio on your side you could off load tasks like: - outreach to new leads - scheduling consultations - customer check-ins - review requests And then you could join the ranks of fitness business owners like Anthony who never has to worry about whether he's staying in touch. He knows Skipio is handling it. #businessautomation #smallbusiness #fitnessbusiness
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Acquiring new clients can cost 5-25x more than keeping the ones you have. Kevin Matthews from Appreciation Financial gets this. That’s why he uses Skipio. Here’s what Skipio does for him: -automatically follows up -keeps clients engaged -makes sure no one gets ghosted -clients stick around longer Want your clients to stay longer? Start by taking care of them with Skipio. #sms #customerretention #smallbusiness #marketingautomation
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Skipio's automations saved John Glaser an average of $2600/month and helped him grow from $50k a year to $1 million in sales! "Every time we get a new lead, they go straight into Skipio. And they start going through an automated process … to help get them ready to talk to us and then schedule a call … and do a consult that eventually leads to booking." -John Glaser #sms #leadnurturing #photographer #marketingautomation
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The secret to filling your calendar? Text message outreach and follow-up! 📱💬 Check out this calendar filled with appointments, thanks to Skipio's automated text campaigns. With the efficiency of text campaigns, this Skipio customer effortlessly reaches out and connects with all leads, filling every slot on the calendar. Let Skipio do the work for you! https://hubs.la/Q02V7j6f0
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Stop wasting your time on manual outreach and follow-up. Using Skipio, John Glaser saves "hours and hours and hours" of time each week just by automating these repetitive tasks! Curious to see how your business can do the same? Let's chat! https://hubs.la/Q02V70V10