ShipHero

ShipHero

Transportation, Logistics, Supply Chain and Storage

Garnerville, New York 13,961 followers

ShipHero gives brands and 3PLs fulfillment superpowers by making it easy to ship eCommerce.

About us

ShipHero gives brands and 3PLs eCommerce fulfillment superpowers. We make it easy to ship eCommerce direct-to-consumer (DTC) through our warehouse management software (WMS) and our full-service fulfillment solutions. Need shipping software for your warehouse? Our WMS software allows you to run a super-charged warehouse and fulfill customer orders at lightning speeds. ShipHero provides end-to-end automation, a mobile-powered workforce, and one-click integration to your Shopify or other eCommerce store. Want to be hands-off and have us ship DTC for you? ShipHero offers outsourced fulfillment at scale through our network of owned and operated warehouses around the US. We pick, pack, and ship eCommerce orders with our open API and one-click integration into Shopify and other eCommerce stores. Our full-service fulfillment solution helps over 5,000 eCommerce brands and 3PLs improve their transit times, shipping costs, and customer experience.

Industry
Transportation, Logistics, Supply Chain and Storage
Company size
51-200 employees
Headquarters
Garnerville, New York
Type
Privately Held
Founded
2013
Specialties
SaaS Fulfillment, Inventory Management, shipping, eCommerce, Fulfillment, logistics, shopify, pick & pack, returns, 3pl, bigcommerce, amazon, woocommerce, etsy, wms, and warehouse management software

Locations

Employees at ShipHero

Updates

  • What an awesome year 2024 has been! We launched some cool features like our Labor Cost Dashboard and the 3PL Client Portal, and it’s been amazing connecting with our partners and clients. Make sure you check out our recap video to see it all! What was your favorite ShipHero moment this year?

  • Struggling to keep shipping costs under control? You're not alone—but we’ve got you covered! In our latest video, we break down 5 key factors driving your shipping expenses and share practical strategies to slash costs and boost efficiency. From optimizing delivery zones to navigating surcharges, we’ve packed it all in! Don’t miss these tips! Let us know your biggest shipping challenges in the comments!

  • ShipHero reposted this

    View profile for Ben Hatch, MBA, graphic

    Senior Supply Chain Manager | MBA with Data Analytics Specialization

    10 Lessons I learned from Building a 25,000 Sq Ft Warehouse Operation from Scratch Scaling a warehouse is no small feat. Here are the game-changing insights I’ve gained that can save you time, money, and headaches: 1️⃣ Every Inch Matters: Space is your most valuable asset. By narrowing our aisles, we gained an additional 200 pallet locations—maximizing capacity without expanding our footprint. 2️⃣ Smart Addressing Systems: Intuitive bin location naming is key. Your team shouldn’t waste time hunting for locations. Simple, logical systems boost efficiency. 3️⃣ Choose the Right WMS: Your Warehouse Management Software will make or break your operation. We picked ShipHero, and they’ve been an absolute game-changer. 4️⃣ Forklift Fit is Critical: Invest in forklifts designed for your setup. For narrow aisles, smaller forklifts are a must. 5️⃣ Height Lock is Your Friend: Protect your ceilings and shelves by setting your forklift’s max height to match your tallest rack. Safety first, always. 6️⃣ High-Velocity Products = Front and Center: Place your top-selling items near the front to reduce time wasted on long walks. Efficiency starts with layout. 7️⃣ Label Everything with Barcodes: Every location, box, cart, and tote should be scannable to eliminate errors. A mis-scan should trigger an audible alert, making it virtually impossible to ship the wrong item. Foolproof systems save time and protect accuracy. 8️⃣ Warehouse Cart selection is Key: Chose the right size cart for your products. We went with an 8ft long cart with no shelves so we can stack our larger boxes and fit 4 orders on each cart. 9️⃣ Leadership is Everything: A stellar warehouse manager sets the tone for the entire operation. We’re incredibly fortunate to have Ethan Romm leading our team, ensuring accuracy and speed every day. 🔟 Measure and Improve: Tracking performance isn’t micromanaging—it’s empowering. By monitoring picking and shipping times, your team can identify and celebrate progress. The end goal is making the operation mistake proof with lots of Poke Yoke. Building from scratch taught us one thing: Continual 1% improvements can transform your warehouse from mediocre to outstanding in just a few months. What’s one lesson you’ve learned in scaling your warehouse operations?

  • View organization page for ShipHero, graphic

    13,961 followers

    The business environment may change, but some lessons remain constant. In this PalletSide Chat, Alex Lewkowict and Dan Van Meer discuss navigating uncertainty by focusing on the factors you can control. Their insights on product optimization and boosting AOV are as valuable today as they were in 2023. The eCommerce and supply chain landscape is always shifting, these strategies will help you adapt and thrive.

  • Shipping smarter starts here. In this video, we’re diving into: ✅ How to reduce oversized and overweight shipping costs ✅ Troubleshooting tips to avoid delays ✅ Strategies to minimize surcharges and protect your bottom line It’s all about making your shipping process smoother, faster, and more profitable. Ready to see how? Watch our video.

  • Peak Season success starts with warehouse efficiency. Are you tracking the right KPIs? Optimizing space for maximum accuracy? Leveraging technology to stay ahead? Here’s how to ensure your warehouse is competitive and profitable during the busiest time of the year.

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  • View organization page for ShipHero, graphic

    13,961 followers

    Holiday cheer got even better - We rocked the Winter G2 Reports! We snagged 17 badges and were #1 in 8 categories, wrapping up the year on a fantastic note. Big shoutout to our amazing clients: thanks for your trust and support. You make it possible for us to achieve such awesome results. Here’s to an even more successful 2025!

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Funding

ShipHero 2 total rounds

Last Round

Series unknown

US$ 10.4M

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