Service technicians—we know your workday is busy! Between time on the road and solving on-site challenges, your insights are invaluable, and we want YOUR input into how we can make your workday run more smoothly! 🛠️ Take our quick Tech Insights Survey (just 5 minutes) and you could win a $100 Amazon gift card! 💡 Enter now to be included in tonights drawing! Start here: https://ow.ly/Jblz50Ut0Xr
ServiceTrade
Software Development
Durham, North Carolina 11,423 followers
Software for commercial mechanical and fire contractors.
About us
ServiceTrade is the software platform that helps commercial HVAC, mechanical, and fire contractors grow their profits. During a persistent skilled labor shortage, contractors use ServiceTrade to control the costly chaos of on-demand work and effectively deliver contract commitments. ServiceTrade streamlines service and project operations to reduce administrative costs, optimizes field performance to increase revenue per technician, and boosts sales and client retention to grow margins. Over 1,300 commercial contractors trust ServiceTrade’s 11+ years of experience to help them manage over 13 million assets and invoice over $7.5 billion in revenue annually.
- Website
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https://servicetrade.com/
External link for ServiceTrade
- Industry
- Software Development
- Company size
- 51-200 employees
- Headquarters
- Durham, North Carolina
- Type
- Privately Held
- Founded
- 2012
- Specialties
- Maintenance Businesses, Mobile Applications for Technicians, Cloud Applications for Maintenance Vendors, Field Service Management Software, Service Dispatch Software, Customer Service Applications, Online Customer Service, Customer Portal, and Online Reviews
Locations
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Primary
5003 S Miami Blvd
Suite 500
Durham, North Carolina 27703, US
Employees at ServiceTrade
Updates
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Congratulations to J. Garcia and C. Williams, yesterday's drawing winners! 🏆 Who will take home the prize from today's drawing? Are you a service technician with insights to share? We'd love to hear them! Plus, enter to win $100 Amazon gift card! Enter here: https://ow.ly/QIwA50UsEF8
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Got 5 minutes? That’s all it takes to share your insights and enter to win a $100 Amazon gift card! 🎉 We’re listening to service technicians like YOU in fire safety and mechanical contracting to improve the tools you use every day. 🔧🚨 The next drawing is tonight! Take the survey now: https://ow.ly/ltVc50UskOC
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Attention, service techs! 🛠️ We are giving away two $100 Amazon gift card every weekday this week! Take our 5-minute Tech Insights Survey and share your thoughts on what makes your job easier (or harder). 🚐🔥 The first drawing is at 5pm Eastern! Enter now to receive your gift card in time for the holidays. Click here to start: https://ow.ly/NLow50UrM21
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Ensure Complete Work & Happy Customers with ServiceTrade's Tasking Tool ✅ Completing the job isn't just about the maintenance - it’s about ensuring every detail is handled and customers walk away confident in your service. With ServiceTrade's Tasking Tool: 👉 Simplify recurring maintenance schedules to save time and reduce mistakes. 👉 Equip technicians with detailed, step-by-step instructions and full service histories, ensuring accurate and efficient task completion. 👉 Guarantee maintenance is completed as promised, minimizing risks and building stronger customer trust. See how our tasking tool boosts efficiency and builds customer trust in action. Curious to learn more? https://lnkd.in/g6ijBP2F #CustomerSatisfaction #TaskManagement #EfficiencyTools #MechanicalMaintenance #HVACMaintenance #HVACExpert #CommercialHVAC #HVACService
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🚨 ServiceTrade is thrilled to welcome Brook McShane Bock as our new Chief Product Officer! 🎉 With over 20 years of experience leading and scaling product organizations, Brook is the perfect fit to drive innovation and deliver exceptional value for our commercial service contractor customers. Her impressive track record spans industries like mobile, payments, security, and education technology, and we’re excited for the expertise she brings to our team. 💬 "Brook’s leadership and expertise align perfectly with our goal of helping commercial contractors grow and operate more efficiently," said William Chaney, CEO of ServiceTrade. Join us in welcoming Brook to the ServiceTrade team! 🎉 👉 Learn more about Brook and ServiceTrade: https://lnkd.in/gFpqfRxJ #LeadershipAnnouncement #WelcomeBrookBock #ServiceTrade #Innovation #CommercialContractors
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Tomorrow - Thursday Dec. 5th - is a big day for ServiceTrade users when the new desktop application site design and Home page will go live. We couldn't be more excited for you to experience the efficiency these changes will bring to your everyday work! Here's what will be included in tomorrow's ServiceTrade desktop update: 💥 Refreshed site design with a modern, consistent look across the platform 💥 New vertical, collapsible Navigation Bar for faster, more intuitive navigation 💥 New Home page (formerly known as "Dashboard") offering a customizable, central hub for your daily work 💥 Smart AI capabilities (Transcribe, Comment, and Summary capabilities) to improve customer communication And for SalesManager users: 💥 Refreshed site design for a modern user interface 💥 Changes in data structuring These updates are designed to streamline your workflows, provide better visibility into your business, and help your team work more effectively. ServiceTrade is committed to continuous innovation and improvement, and we're eager to hear how these changes impact your team's productivity!
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🍂 Happy Thanksgiving from ServiceTrade! 🦃 This season, we're especially grateful for the incredible community of service contractors who work tirelessly to keep businesses safe, comfortable, and running smoothly. Your dedication inspires us every day. As we reflect on the past year, we’re thankful for the trust you've placed in us, the partnerships we’ve built, and the shared success we've achieved together. From our team to yours, we wish you a holiday filled with gratitude, joy, and plenty of pie! 🥧 What are you thankful for this year? Share with us in the comments! 💛 #Thanksgiving2024 #Gratitude #MaintenanceContract #ServiceContract #SkilledLabor #IndustrialMaintenance #BuildingMaintenance
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ServiceTraders gathered at the table this week in gratitude for each other -- and for a warmup for our Thanksgiving feasts. It's fun to experience your friends' holiday food traditions like Michael Caldwell's poppy seed cake, Marc Asato's musubi (I had two pieces), and Meda Piner's mac 'n cheese that we learned is just as good in the crockpot as in the oven. May all of your Thanksgiving gatherings be as fun and the dishes as tasty!
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ServiceTrade’s Smart AI is here to revolutionize efficiency for contractors! 🚀 Three transformative artificial intelligence capabilities will be available to all Enterprise plans starting December 5th: 🔊 Smart Transcribe: Quickly turn audio or video notes from technicians into clear, professional text. 💬 Smart Comment: Transform technical jargon into customer-friendly updates with ease. 📝 Smart Summary: Generate concise, detailed job summaries that cover all the essential information. Save time, maximize resources, and deliver exceptional service with these AI-powered tools integrated seamlessly into your ServiceTrade workflow. The future of smarter, streamlined operations is here! 💡 Learn more about Smart AI 👉 https://ow.ly/268P50Uc6TO #ServiceTrade #SmartAI #Innovation #FieldService #Efficiency #AItools