Realync, A Grace Hill Company

BIG NEWS: We are excited to announce Grace Hill has acquired Realync! Grace Hill, an innovator of talent and customer management solutions for commercial and multifamily real estate, announced today that it has acquired Realync to strengthen its offering and meet the growing industry demand for virtual solutions. Grace Hill and Realync share a common mission: to enhance on-site performance for customers. By combining Grace Hill's comprehensive suite of policy, training, and assessment solutions with Realync's virtual, video, and 360-degree technology, the combination is a strategic fit for analyzing and improving property performance. Read more about the news: https://lnkd.in/gfyxipeQ

Hey LinkedIn! I’m Kendall Pretzer, CEO of Grace Hill, and today I’m taking over LinkedIn to share highlights from Realync’s final quarter of 2024—and reflect on the incredible year we’ve had serving Realync clients. First, Realync is now part of the Grace Hill family! I want to express my deepest gratitude to the Realync team and clients. Your adaptability and support during this transition have been truly inspiring, and it’s been incredible to see how you’ve embraced this exciting new chapter with us. Second, Realync clients, you soared to new heights this year with your virtual tour and video strategies. In all, here’s what you accomplished: 🎥 7.8M video views  🎥 50K videos created 🎥 1.2M photos extracted 🎥 43.5K live virtual tours + live sessions hosted And the real kicker? Your Realync virtual tours and videos influenced over $1 BILLION in rent revenue! Through integrations with Yardi, Entrata, and Knock, we tracked engagement with Realync (like video views and live tour attendance) and linked it to leasing outcomes. This incredible number underscores the impact of Realync on driving leasing success. With the launch of photo extraction functionality earlier this year, Realync is now the complete virtual solution for resident touring and communications. ✅ Photos ✅ 360 tours ✅ Virtual staging ✅ Video tutorials ✅ Live virtual tours ✅ Self-guided video experiences ✅ Broader & deeper integrations We’re thrilled to be the complete virtual solution, but we’re even more excited about one of our biggest upcoming products—something completely new to our industry. Hit the bell icon to follow along, and stay tuned for more details in the new year! That’s a wrap from me! Here’s to what’s ahead in 2025—we can’t wait to help real estate operators achieve even greater success!

Treat yourself (or your little ones) to some post-holiday fun with an activity book we can’t recommend enough: The Big Leap! 📘 Because let’s be honest—after all the holiday hustle, a social post with tips and tricks just isn’t going to cut it today. Join our mascot kangaroo duo on their journey to find the perfect home, with coloring pages, games, and plenty of adventures to enjoy. Grab your free digital copy now: https://lnkd.in/g6Z2f_Hw? P.S. Forgive our Photoshop skills... our designers are off-duty today.

The Realync team is taking an extended holiday break and will be offline until December 26th! Before signing off, we wanted to reflect on and celebrate an incredible year with our team and clients. On Friday, a few team members gathered in Indiana to raise a toast to all we've achieved together! Here’s what we’re celebrating: 🎉 In 2024, Realync clients generated over $1 billion in rent revenue through video strategies and virtual tours. 🎉 Lead-to-lease conversion rates jumped from 38% in 2023 to an impressive 47% in 2024—a game-changing milestone! That’s nothing short of HUGE, and we couldn’t have done it without our amazing team, clients, and partners. Thank you for an incredible year! We’ll see you after the holiday break!

Let’s spread some cheer for one of our very own! We’re thrilled to announce that Sandy Sledge has been promoted to Client Success Manager! To our Realync clients: Sandy’s the new face you’ll be working with, and we couldn’t be more excited for her. Previously a Client Success Specialist, Sandy has proven to be a hardworking, team-oriented, and dedicated member of our team! 👏 Here’s what some of her Realync teammates had to say about this well-deserved promotion:  “You are so eager to learn and tackle challenges with a smile and a can-do attitude. Congrats, Sandy!”  “I am so proud of you! Watching you grow has been amazing, and I know you’ll absolutely crush it as a Client Success Manager.”  “You’ve had an incredible year with Team Realync. Your drive to absorb product knowledge and strengthen client relationships has made you an expert and a standout teammate!” Congratulations, Sandy! We can’t wait to see all the amazing things you’ll do in this next chapter.

Can a sidewalk be… funny? Not a question you hear every day, right? But Jennifer Stonequist, CAM—a former property manager turned district manager at PRAXM Management, LLC—thinks it can be. Jennifer used Realync to create an engaging video to inform her community about a new sidewalk. The outcome? 👇

Why This Property Management Company Made the Switch to Realync for Video Services: Wave Hello to Ashby at McLean, an Elme Community 👋 To meet evolving resident expectations, the team at Elme Communities needed to elevate their digital marketing and leasing strategies. So, they seamlessly transitioned from a competing product to the real deal: Realync 👀 Read the story featuring Nora Felsberg: https://lnkd.in/gws6te-h

Revyse will donate to Entryway for every verified review submitted between now and New Year’s Eve! Head over to Revyse to leave us a review if you're a fan. Need some inspiration on what to say? Here's what others have submitted in the past week about Realync.👇 "I'm always thinking of the next way I'll use Realync in my operations in addition to sales and leasing efforts." — Katrina M. Greene "We all need Realync! Our teams use Realync to capture videos for all apartment homes, which is so helpful for prospects to see because now we're able to manage expectations about exact layouts." — Brianna Fritts "Realync stands out for its ease of use, convenience, and ability to reach a broader audience. The platform makes it simple for leasing teams to create and manage virtual tours without requiring technical expertise." — Ashlyn Nave, CAPS, CAM Thank you all for the kind words! 💙

Grace Hill knows how to spread the holiday cheer! 🎁 This week, they sent us cozy new sweatshirts in their signature Grace Hill red—it’s giving major holiday vibes. We rocked them during our all-hands call yesterday, and it definitely added some festive energy to the virtual room. But here’s the best part: You can join in on the holiday spirit, too. If you’re a fan of Grace Hill and Realync, take a moment to leave us a positive review on Revyse. For every verified review submitted between now and New Year’s Eve, Revyse will make a donation to Entryway. Review now: https://lnkd.in/ezq8imvg

Meet Jamie Gorski, a seasoned leader in marketing and customer experience. She served as Chief Marketing Officer at Bozzuto for 15 years and later as Chief Experience Officer at Windsor Communities. Jamie is also a passionate advocate for Realync. During her leadership roles at Bozzuto and Windsor, she sought innovative solutions to make leasing more personalized and effective. Most recently, she focused on supporting centralized operations. With those goals in mind, she turned to Realync. Impressed by its incredible results and versatility, she never looked back. Read Jamie's full story: https://lnkd.in/gSuqFP-6