Performance Protocol

Performance Protocol

Public Safety

Phoenix , Arizona 1,481 followers

Recruit. Develop. Retain

About us

Performance Protocol is a human capital management firm focused on strengthening public safety. We collaborate with law enforcement agencies throughout North America, providing tailored staffing solutions that address the specific challenges of the field. With a range of specialized services—including training programs, coaching, and advanced technology—Performance Protocol empowers agencies to effectively manage their workforce and sustain ideal staffing levels.

Website
https://www.performance-protocol.com/
Industry
Public Safety
Company size
11-50 employees
Headquarters
Phoenix , Arizona
Type
Privately Held
Founded
2021

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Locations

Employees at Performance Protocol

Updates

  • Hope isn’t a strategy - it’s a comfort blanket that feels good but gets you nowhere. The Maui Police Department learned this the hard way. In 2023, Maui PD was down 120 officers, caught in a staffing crisis. Paradise sounds like a dream job, right? Not so much. High costs, geographic isolation, and low pay were driving recruits away. The old playbook - crossing fingers and hoping for better applicants - was failing. Chief John Pelletier was ready for a new approach, and that’s where we came in. Maui PD had no tracking and no goals - they were recruiting blindfolded. Our first step? Toss the comfort blanket and face reality with hard data. Every metric got measured: time-to-hire, candidate experience, retention rates. These numbers had been ignored for years. We helped set up a recruiting hub in the heart of the community, proving Maui PD wasn’t waiting for recruits to show up - they were ready to put in the work. Six months later, hires increased by 60%, even as applications hit an all-time low. That wasn’t luck - it was a result of data-driven recruiting and a relentless commitment to finding the right people. This book isn’t about crossing your fingers or hoping for the best. It’s a guide to building a team that doesn’t just fill seats but strengthens your agency for the challenges ahead. Ready to ditch the blanket and build a department that thrives? This is your roadmap. https://loom.ly/Oqi6LT8 #lawenforcement #recruiting #retention #publicsafety #policeleadership #policerecruitment

    If You Gotta Eat Sh*t, Don't Nibble: A Business Approach to Law Enforcement Staffing

    If You Gotta Eat Sh*t, Don't Nibble: A Business Approach to Law Enforcement Staffing

    amazon.com

  • Let’s face it - too many departments are desperate to fill spots. They’ll take anyone who can pass a polygraph and a drug test. At Performance Protocol, we see this mindset play out all the time. When we asked a room full of sheriffs, “Who exactly are you trying to recruit?” The stunned silence said it all. One sheriff shared his frustration with constant turnover and burnout. He’d been using the same cookie-cutter job descriptions for years, wondering why new hires didn’t last. His team was drained, stuck re-training people who weren’t committed to the work, the culture, or the community. Instead of solving problems, he was hiring more of them. This book isn’t about checking boxes or hoping for the best. It’s about taking a hard, strategic look at recruitment and identifying people who genuinely care about your mission and understand what it means to serve. If you’re ready to stop guessing and start building a team that sticks - not just in the job, but in your mission - this book is your guide. https://loom.ly/J-TOqaU #lawenforcement #recruiting #retention #publicsafety #policeleadership #policerecruitment

    If You Gotta Eat Sh*t, Don't Nibble: A Business Approach to Law Enforcement Staffing

    If You Gotta Eat Sh*t, Don't Nibble: A Business Approach to Law Enforcement Staffing

    amazon.com

  • Thank You to Our Heroes in Uniform This holiday season, we want to extend our deepest gratitude to the law enforcement officers who are on duty and working extra hours, protecting our communities while many of us celebrate with family and friends. Your dedication, sacrifice, and commitment do not go unnoticed. Thank you for keeping us safe, not just during the holidays, but every day of the year. Stay safe, and know how much your service is appreciated. 💙 #ThankYou #LawEnforcement #HolidayHeroes #Gratitude #ProtectAndServe

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  • BUILD A STICKY CULTURE Too many leaders think checking boxes or throwing perks around will build loyalty. Here’s the reality: Culture isn’t about feel-good slogans or surface-level values. It’s about creating an environment where each member of your team feels like they are a valuable asset to the mission every single day. "IT’S ABOUT CREATING AN ENVIRONMENT WHERE OFFICERS DON’T JUST SHOW UP FOR WORK; THEY SHOW UP FOR A CAUSE. THEY SHOW UP FOR YOU! THAT’S THE IMPACT “THE GUY” OR “THE GAL” HAS ON CULTURE." Picture leading a team that wears the badge with pride, not just as a job but as a calling. They’re driven by a shared sense of mission and ownership, investing not only in the agency’s goals but in its long-term legacy. If you’re ready to attract and retain officers who show up for something bigger, it starts with getting crystal clear on your “why.” Lead with purpose, make it the heart of your agency, and watch it transform into a culture so strong it sticks - and keeps the best coming back. It’s time to go beyond a checklist. Build a culture that isn’t just seen; it’s remembered. Ready to transform your agency? Grab your copy now and start building a legacy that lasts. If you gotta eat Sh*t, Dont Nibble - https://loom.ly/2bIJ2IU #lawenforcement #recruiting #retention #publicsafety #policeleadership #policerecruitment

    If You Gotta Eat Sh*t, Don't Nibble: A Business Approach to Law Enforcement Staffing

    If You Gotta Eat Sh*t, Don't Nibble: A Business Approach to Law Enforcement Staffing

    amazon.com

  • BUILD A STICKY CULTURE Too many leaders think checking boxes or throwing perks around will build loyalty. Here’s the reality: Culture isn’t about feel-good slogans or surface-level values. It’s about creating an environment where each member of your team feels like they are a valuable asset to the mission every single day. "IT’S ABOUT CREATING AN ENVIRONMENT WHERE OFFICERS DON’T JUST SHOW UP FOR WORK; THEY SHOW UP FOR A CAUSE. THEY SHOW UP FOR YOU! THAT’S THE IMPACT “THE GUY” OR “THE GAL” HAS ON CULTURE." Picture leading a team that wears the badge with pride, not just as a job but as a calling. They’re driven by a shared sense of mission and ownership, investing not only in the agency’s goals but in its long-term legacy. If you’re ready to attract and retain officers who show up for something bigger, it starts with getting crystal clear on your “why.” Lead with purpose, make it the heart of your agency, and watch it transform into a culture so strong it sticks - and keeps the best coming back. It’s time to go beyond a checklist. Build a culture that isn’t just seen; it’s remembered. Ready to transform your agency? Grab your copy now and start building a legacy that lasts. https://loom.ly/Nb209d4 #lawenforcement #recruiting #retention #publicsafety #policeleadership #policerecruitment

    If You Gotta Eat Sh*t, Don't Nibble: A Business Approach to Law Enforcement Staffing

    If You Gotta Eat Sh*t, Don't Nibble: A Business Approach to Law Enforcement Staffing

    amazon.com

  • Save the Date! Small & Rural Law Enforcement Executives Association and Performance Protocol are bringing you the "Fully Staffed" webinar: a must-attend event for small and rural law enforcement agencies. This impactful 1 hour session is being offered on three separate dates for your convenience. Get ready to explore innovative strategies for recruiting, hiring, retaining top talent, as well as how to fund it. Registration opens soon. Stay tuned!

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  • At a recent sheriff’s conference we asked a room of 200 leaders about their biggest hiring challenges. One of them didn’t hold back: “There are just no people left to recruit.”  Really? The focus was on filling seats - recruiting “anyone who could pass a polygraph and drug test.” That’s not a strategy for a thriving team; that’s a strategy for keeping chairs warm. You can’t build solid teams without a clear vision. Recruitment is about selling, but not the way most people think. It’s not about paychecks or perks; it’s about selling the mission. It’s about knowing exactly who fits your vision, defining what makes an exceptional officer in your community, and making that crystal clear in your messaging. To convince the next generation to join the force, we don’t just sell benefits. We sell purpose, satisfaction, and mission.  If your recruiters aren’t bringing that level of energy and purpose to every hiring conversation, your agency is missing out on the people it needs most. For leaders ready to get intentional about who they’re attracting and how they’re selling it, this new book is your guide. https://loom.ly/oghElNk #lawenforcement #recruiting #retention #publicsafety #policeleadership #policerecruitment

    If You Gotta Eat Sh*t, Don't Nibble: A Business Approach to Law Enforcement Staffing

    If You Gotta Eat Sh*t, Don't Nibble: A Business Approach to Law Enforcement Staffing

    amazon.com

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