The best product teams use analytics and benchmarking to make decisions – but what KPIs should you focus on, and what’s considered “good?” Mind the Product's benchmarks tools, powered by Pendo data, are here to help. Use them to: 🔎 Explore nine KPIs modern product teams need to track 📊 View personalized benchmarks by country, company size, and industry 📖 Access the report for our in-depth analysis on the data Explore the benchmarks now 👉 https://bit.ly/40KyEUO #Product #ProductManagement #ProductAnalytics
Pendo.io
Software Development
Raleigh, North Carolina 97,151 followers
The only official Pendo LinkedIn account. We’re on a mission to elevate the world’s experiences with software.
About us
The only official Pendo LinkedIn account. Pendo’s mission is to elevate the world’s experience with software. Pendo’s product experience platform allows companies to make product intelligence actionable with speed and scale, giving rise to a new generation of companies that put product at the center of everything. Pendo customers include the world’s leading companies, including Verizon, Morgan Stanley, LabCorp, OpenTable, Okta, Salesforce, and Zendesk. Through Mind the Product and customer communities, sponsored events and podcast, Pendo aims to support the success of product and digital leaders everywhere. Pendo is headquartered in Raleigh, North Carolina and has offices around the world.
- Website
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http://www.pendo.io
External link for Pendo.io
- Industry
- Software Development
- Company size
- 501-1,000 employees
- Headquarters
- Raleigh, North Carolina
- Type
- Privately Held
- Founded
- 2013
- Specialties
- SaaS Analytics, Product Management Tools, Big Data, In-Application Messaging and Guides, Product Success, Onboarding, Product Analytics, NPS, User onboarding, In-Application Survey and Polls, and Product Engagement
Products
Pendo.io
Product Analytics Software
Pendo is the only all-in-one platform for breakthrough digital experiences. Our integrated suite of product management and digital adoption tools brings analytics, in-app guides, and feedback into one place—so you can make informed decisions, take action on your data, and drive business outcomes. Whether you build software, manage schools, or sell screwdrivers, Pendo improves the products your customers rely on.
Locations
Employees at Pendo.io
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Curtis Michelson
Facilitator | Innovation and Growth Coach
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Bill Palmer
I help large organizations elevate customer & employee experience across their software portfolio
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Amy Chang
Board of Directors at The Walt Disney Co, Procter&Gamble. Founder, startup advisor and investor.
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Eric Boduch
Updates
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Pendo and our customers were hard at work in 2024. To celebrate, our Chief Product Officer Trisha Price packaged up some of this year's biggest highlights into one AI-filled, star-studded post. 📈 🤩 👉 Check out Pendo's year by the numbers, plus peek at what's coming in 2025: https://lnkd.in/ekx3JGVH
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In 2025, gut feeling is OUT ❌, and data-driven decisions are IN ✅ Your product peers are diving deep into quantitative analytics, creating dashboards, and turning raw numbers into compelling narratives. Of course, we *had* to back this up with data of our own; explore the data points in our carousel, then let us know in the comments: How does your Pendo usage stack up? #ProductInnovation #DataDriven #Product #ProductIndustry #ProductManager
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How can you gather feedback in a way that centers around your product strategy, puts you in control of your customer experience (CX), and makes every one of your customers feel heard? 💡 Get an overview of how we used an idea test to gather feedback from our users and organize our feedback portal from Aly Mahan, then dive deeper in our blog: https://bit.ly/41qq3GY #CustomerExperience #CustomerFeedback #ProductStrategy
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Product people were busy traveling the world this year. 🌎 In 2024, Product Tank, Mind the Product, Product Collective (A Pendo Community), and Pendo hosted 640+ events 🤯 for… 50,000+ attendees 110+ talented speakers 44 countries represented 200 cities represented worldwide 780+ companies at the event Thanks to all of our wonderful community members. You know who you are 😋 Ebi Atawodi, Ken Chin, Janet Bumpas, Andrew Martinez-Fonts, Aleksandra Smelianska, James Gunaca, Amit Godbole, Simonetta Batteiger, 🚀 Thomas Vidaurre #ProductManagement #ProductManager #ProductCommunity #ProdMgmt #ProductInnovation
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🤩 Fantastic news: The third episode of our video series, Building with Pendo, is officially live! 🤓 In this episode, Pierce Healy, senior director of AI products at Pendo, gives you the inside story behind Pendo Listen. Get a preview of why we built Listen, then watch the full episode over on YouTube: https://bit.ly/49KTTbo #CustomerInsights #CustomerExperience #AI #ProductManagement #ProductManager #ProdMgmt #ProductDevelopment
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In 2024, product people kept honing their craft. You and your peers visited these six resources the most: ✨The playbook for AI-enhanced product management: https://bit.ly/41EeMD0 ✨Global product benchmarks: https://bit.ly/41z028n ✨The rise of Product Ops: https://bit.ly/3BlNk2n ✨How Pendo makes it easy to boost Salesforce compliance and efficiency: https://bit.ly/41B8uUE ✨10 KPIs every product leader needs to know: https://bit.ly/41EeFay ✨Cognitive bias in product management: https://bit.ly/4iH14oX What’s your favorite resource from this list? Let us know in the comments! #ProductManagement #ProductManager #ProductDevelopment #ProductDeveloper
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💸 At a time of frozen or shrinking budgets, reining in spend matters. Swipe through our carousel to discover 3 ways product and IT teams can control costs and maximize ROI on resources with Pendo! #IT #InformationTechnology #ProductManagement #ProductDevelopment
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🎁 Get yourself the perfect gift of a ✨Super Certified Badge✨ this holiday season! Did you know that after completing three of Pendo and Mind the Product's certification courses, you’ll earn a Super Certified badge? Dive into your next (or first!) course with any downtime you have before the new year: https://bit.ly/41AAqrE #ProductManagement #ProductManager #ProductDevelopment #ProductDeveloper #ProductAnalytics #ProductInnovation #ProductStrategy
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🎥 Meet Ryan Philpott, Pendo’s lead customer education manager! Ryan uses Pendo Orchestrate to craft effortless end-to-end user journeys that drive results. By blending in-app guides with targeted emails, he delivers the right message, at the right time—every time. The best part? Every interaction is tied to outcomes he can measure and improve. 📺 Watch now to discover how Ryan uses Orchestrate to drive engagement of customer education content. Then, explore Orchestrate with our self-guided tour: https://bit.ly/4iCIDSv #UserEngagement #CustomerEngagement #CustomerExperience #CustomerSatisfaction