Turns out #TeamNextiva is on the nice list. 🙌 Santa took time out of his busy schedule to spread a little holiday cheer at HQ. 🎅
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Nextiva
Software Development
Scottsdale, Arizona 150,976 followers
Build Amazing customer experiences
About us
Build amazing customer experiences with Nextiva’s AI-powered platform. Nextiva powers 100,000+ businesses and billions of interactions annually with its customer experience platform. From one AI-powered conversation hub, Nextiva transforms how businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone. Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs Asset Management in its initial funding round, valuing the company at $2.7B in late 2021.
- Website
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https://www.nextiva.com
External link for Nextiva
- Industry
- Software Development
- Company size
- 1,001-5,000 employees
- Headquarters
- Scottsdale, Arizona
- Type
- Privately Held
- Founded
- 2008
- Specialties
- Customer Experience, Amazing Service®, Journey Orchestration, Automation, Contact Center, Unified Communications, Brand Management, Software Development, Workforce Management, Customer Conversations, Analytics & Reporting, and AI, ML, NLP
Products
![Click here to view Nextiva Unified-CXM]()
Nextiva Unified-CXM
Customer Experience Management Software
From one AI-powered customer experience hub, the Nextiva Unified-CXM platform transforms how businesses engage with their customers with orchestrated customer journeys that help businesses acquire, retain, and grow customers.
Locations
Employees at Nextiva
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Praveen Mamnani
Product | GTM | Co-founder NinjaFocus, mental wellness platform | Co-founder Non Profit 501(c)
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Jamaal Savwoir
Strategic Growth Expert | Aspiring Triathlete | CX/AI | Xposure Culture & Belonging Council Advisory Board | Circle of Excellence Honoree
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Paul Bedigian
President at Green Razor Communications
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Jason Smith, Chief Product Officer
Co Founder of BlueStream Consulting at BlueStream Consulting
Updates
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Nexties around the globe came together in person and virtually for an extra festive all-hands today to celebrate the amazing #TeamNextiva achievements of 2024. 💙 We heard directly from leaders (hosted by Chief Elf Officer, Tomas Gorny) and set the stage for the new year. ✨
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When the boss becomes Chief Elf Officer. 🎄 🎁 Nexties were lighting up the chat brighter than a Christmas tree after seeing Tomas Gorny present at today's end-of-year all-hands celebration.
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You better watch out, you better not wait, better update those hours and communicate. 🎵🎄 Keep your holiday comms seamless with these tips: https://nxtva.co/3OYR2lJ
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Nextiva is number one! 🏆 We're incredibly proud to take the top spot in 13 of G2's Winter 2025 Reports, and earn leadership positions in 30+ reports across five categories, including Contact Center and Call Center Infrastructure. 🙌 Discover how Nextiva helps build amazing customer experiences: https://nxtva.co/4fopq49
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Which is most important? 👇 Eight strategies for putting customer experience at the core of your company: 1. Create a customer experience mindset 2. Focus on both short-term and long-term profits 3. Lay out your customer experience strategy and stick to it 4. Embark on a 90-day sprint 5. Anticipate the future — be a customer experience futurist 6. Don’t forget that employees are customers 7. Evaluate success and measure what can be measured 8. Keep customer experience front and center
Making Customer Experience a Brand Strength: 8 Top Strategies
https://www.nextiva.com/blog
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☎️ 🎅 Have you set up your holiday voicemail yet? (Jingle bells not required, but are encouraged.) 👇 In less than two minutes, ensure your customers are up to date on your holiday schedule by setting up a voicemail in NextivaONE.
Setting up your voicemail with NextivaONE
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We're a 2024 Aragon Research Hot Vendor! 🔥 Nextiva received its award for the Intelligence Contact Centers (ICC) category at Aragon's #Transform2024 event. ☎️ Make your contact center smarter with our one-stop AI guide: https://nxtva.co/3Zssc2s
Contact Center AI, an In-Depth Guide
https://www.nextiva.com/blog