Mustang Special Utility District

As we ring in the new year, let’s toast to a commitment of mindful water use! Even the smallest changes can make a big difference: • Turn off the tap while brushing your teeth or washing dishes • Fix leaky faucets and toilets • Reuse water from cooking and pets to water plants This year, help make every drop count and together we can protect our most precious resource. 💙 💧

🎄❄️ Mustang Special Utility District was thrilled to sponsor the ArrowBrooke Winter in Candyland Festival this past weekend! It was a joy to connect with our community and spread some holiday cheer while passing out water-conscious goodies to help everyone stay mindful of conservation during this festive season. 💧✨

For nearly 11 years, Pam has been an integral part of the Mustang family, serving as our Data Analyst in Customer Service. Pam can be credited with creating our incredible motto, Second to None, and she lives it out every day through her work and dedication. Pam plays a pivotal role in ensuring the success of new developments, taking initiative to guarantee that billing and trash services are set up accurately from day one. Her efforts involve seamless coordination with customers, trash companies, and neighboring cities to address concerns and provide accurate billing solutions. Whether she's managing nonstop correspondence or working in the Tyler system, Pam strives to deliver the highest caliber of service because she truly believes in what Second to None represents — and she knows it starts with her. Beyond her analytical work, Pam is always there for her team. She frequently steps in to support other customer service staff, ensuring no task is left undone. Her commitment to having her team's back reflects her collaborative spirit and dedication to helping others. When asked why she enjoys working at Mustang, Pam highlights the great benefits and the satisfaction she gets from helping people. Her passion for service and her belief in excellence shine through in everything she does. Pam, thank you for being a cornerstone of our Customer Service team and for making Second to None more than just a motto — you make it a reality every day!🌟💧

Mustang is in the process of drilling a new well and constructing a new 1.5 million gallon elevated storage tank adjacent to our satellite office in Gunter! As the population in Mustang Special Utility District's service area continues to grow, additional means of water production and storage are needed to meet customer demand during peak times. Mustang contracted with CB&I Storage Tank to construct this 1.5 million gallon spheroid storage tank and C Miller Drilling to drill the accompanying well, helping us to maintain supply during future peak demand. This 9-million-dollar investment represents Mustang’s commitment to providing reliable, sustainable and efficient water utility services to all of our valued customers. In the photo, the grey circle is the foundation of the tower, and on the other side of the truck the smaller square is the well that will be put into service once the tower is complete!

Water towers, also known as elevated storage tanks, play a critical role in ensuring the consistent delivery of safe and reliable water to all communities. These towering structures are more than just landmarks; they are essential components of a water utility system. Water towers store treated water at elevated heights, utilizing gravity to maintain water pressure throughout the distribution system. This helps to ensure customers have access to steady water flow, even during peak demand times or power outages. Water towers also act as a buffer during pressure fluctuations, helping to regulate supply and reduce strain on pumps, which contributes to energy efficiency and system longevity. In emergencies, such as firefighting or water main breaks, water towers provide a ready reserve of water to support critical operations. They also allow maintenance and repairs to be performed on other parts of the system without disrupting water service to customers. At Mustang Special Utility District, we have 7 water towers (and one on the way!) currently providing 4.5 million gallons of storage and supporting our mission to provide reliable, sustainable, and efficient water services. 💚💧 #InfrastructureInsights

Mustang Special Utility District would not have accomplished the incredible growth we have in the past couple years if it was not for our dedicated staff in every department. At our Thanksgiving Luncheons, we had the opportunity to recognize the 2024 Service Award recipients. Watch the video below to see who was recognized at each of the luncheons! In total, over 158 years of dedication and service Second to None were celebrated! Thank each of you for all that you do! 💚💧

This Thanksgiving season, we’re especially thankful for our incredible Mustang Special Utility District staff! From their hard work to their dedication in serving our community every day, our team truly makes a difference in establishing us as a utility Second to None. We enjoyed celebrating together and recognizing all they do to keep our water and wastewater flowing reliably and safely. Thank you, Mustang team—you are the heart of everything we do! This delicious lunch from Babe’s Chicken is so well deserved!! 💧

As Florida tackles water scarcity with direct potable reuse (DPR), Texas faces a similar future. With a rapidly growing population, Texas will also need to explore innovative reuse technologies to secure a sustainable water supply. Just this year, El Paso launched a similar project, the first of its kind in the State, but certainly not the last! Embracing DPR and other water-saving advancements can help Texas meet rising demands and create a resilient water future. Learn more about Direct Potable Reuse and it’s implementation in Florida in the article below! ♻️💧  #WaterReuse #TexasWater #InnovativeSolutions #SustainableGrowth

For four years, Bill Anderson has been a cornerstone of our team at Mustang Special Utility District! 💫 As our Water Production Crew Leader, Bill oversees 12 wells across the southern portion of our service area, leading a dedicated crew of five and ensuring that each site gets the specialized care it needs. With wells outnumbering team members more than 2 to 1, teamwork is essential. Bill and his crew know they must have each other’s backs to keep everything running smoothly, and Bill does everything he can to keep his team motivated. No two days are the same for Bill—he’s constantly on the move, traveling from site to site and adapting to the unique demands of each location. From routine maintenance to handling emergency pump repairs and power outages, Bill’s team is on-call 24/7 to provide reliable water service to our community. Snow day, holiday, or late night, Bill and his team are always ready, proud to deliver clean, dependable water to our valued customers.  With an unwavering commitment to water quality and a deep care for his team, Bill truly embodies our mission to serve the community with excellence. Thank you, Bill, for your passion, teamwork, and dedication! You play a huge role in establishing Mustang as a utility Second to None! ⭐️💧

Mustang Special Utility District is in the process of constructing a new ground storage tank located at the Temple Dane Pump Station! 🚧 As the population in Mustang Special Utility District's service area continues to grow, additional means of water storage are needed to meet customer demand during peak times. Mustang contracted with Texas Aquastore to construct this 2-million-gallon storage tank at our existing pump station site, helping us to maintain supply during peak demand. The contractors are about to begin tank installation! In the photo on the left side, you can see the beginnings of the dome which will serve as the roof of the tank. To the right of the dome, you can see the foundation for the tank. Once complete, it will very closely resemble the existing tank on the right in the photo. This 3.1-million-dollar investment reflects our commitment to providing reliable, sustainable and efficient water utility services to our valued customers!