Here's your Friday Luma news for 2025: 😵💫 Does your call center ever feel like this? https://hubs.li/Q0317RR10 🏖️ Are you going to MUSE International Executive Institute? We are! See you there? https://hubs.li/Q0317Dm60 🤑 How this Epic-first health system recouped $138M in appointment revenue by handling cancellations #nbd https://hubs.li/Q0317M7j0 🦾 Automated waitlists make rebookings easy https://hubs.li/Q0317Djl0 Throwback Pic L to R: Luma Health Co-founder and CEO Adnan Iqbal, Emily Smythe Strategic Development Project manager at DENT Neurologic Institute, and Angela Matvay Marketing Director at Golden State Dermatology getting ready to deliver at our eCW Executive Summit 💁♀️ We'll see you next week on the Luma feed 👋
Luma Health
Hospitals and Health Care
San Mateo, California 10,832 followers
Needing healthcare can be hard — getting care shouldn’t be.
About us
Luma's Patient Success Platform™ unifies and automates each of a patient's healthcare journeys -- access & operational, clinical, and financial -- to help them be healthier. It integrates with more than 80 EHRs to give staff and clinicians a fuller view of the patient with less manual outreach. With Luma, healthcare organizations see an average of 37% more referred patients in the first six months, and achieve a 39% average revenue increase.
- Website
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https://www.lumahealth.io
External link for Luma Health
- Industry
- Hospitals and Health Care
- Company size
- 51-200 employees
- Headquarters
- San Mateo, California
- Type
- Privately Held
- Founded
- 2015
- Specialties
- Healthcare, Patients, Appointments, Scheduling, Patient Engagement, Patient Communication, HITECH, Public Health, Patient Access, Revenue Cycle Management, Utilization, Patient Feedback, CRM, Patient Relationship Management, Value-Based Care, MIPS, MACRA, Patient Lifecycle, Patient Scheduling, Insurance Authorization, and Patient Messaging
Locations
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Primary
Get directions
3 East 3rd Ave, Suite 401
San Mateo, California 94401, US
Employees at Luma Health
Updates
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We're kicking off the new year with MUSE International by sponsoring their Executive Institute in Newport Beach, CA! 🏝️ It gets even better: Aditya Bansod is speaking on the 𝘙𝘦𝘢𝘭 𝘌𝘹𝘢𝘮𝘱𝘭𝘦𝘴 𝘊𝘰𝘮𝘮𝘦𝘳𝘤𝘪𝘢𝘭 𝘔𝘦𝘮𝘣𝘦𝘳 𝘗𝘢𝘯𝘦𝘭. Check out the agenda and register here: https://hubs.li/Q0315kz20
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How one Epic-first health system (UAMS - University of Arkansas for Medical Sciences) recouped $𝟏𝟑𝟖𝐌 𝐢𝐧 𝐚𝐩𝐩𝐨𝐢𝐧𝐭𝐦𝐞𝐧𝐭 𝐫𝐞𝐯𝐞𝐧𝐮𝐞 by buckling down on cancellations
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𝘋𝘦𝘢𝘳 𝘔𝘦: 𝘪𝘯𝘵𝘳𝘰𝘥𝘶𝘤𝘪𝘯𝘨 𝘵𝘩𝘦 𝘚𝘮𝘢𝘳𝘵 𝘞𝘢𝘪𝘵𝘭𝘪𝘴𝘵 (𝘮𝘢𝘬𝘪𝘯𝘨 𝘢𝘱𝘱𝘰𝘪𝘯𝘵𝘮𝘦𝘯𝘵 𝘳𝘦𝘣𝘰𝘰𝘬𝘪𝘯𝘨 𝘢 𝘳𝘦𝘢𝘭𝘪𝘵𝘺 𝘴𝘪𝘯𝘤𝘦 2015) 🧡 Learn about Luma's automated waitlist: https://hubs.li/Q02_S7q30
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𝗛𝗲𝗿𝗲'𝘀 𝘆𝗼𝘂𝗿 𝗹𝗮𝘀𝘁 𝗙𝗿𝗶𝗱𝗮𝘆 𝗟𝘂𝗺𝗮 𝗿𝗲𝗰𝗮𝗽 𝗼𝗳 𝟮𝟬𝟮𝟰: 💪🏽 Nassar Nizami, Chief Information Officer at Exact Sciences on empowering patient navigator https://hubs.li/Q030KXB00 📺 Patrick Drewry, VP of Product for Patient Access and Financial Clearance at Optum, discusses self-service options for specific functions https://hubs.li/Q030KXxh0 📞 How this Epic-first health AMC is using technology to handle manual routine tasks like listening to voicemails https://hubs.li/Q030KXpS0 🤝 Recapturing economics when Epic is the beating heart of your institution https://hubs.li/Q030KXDK0 💬 We got you – even on a holiday weekend https://hubs.li/Q030KWMH0 🎁 Give yourself the gift of our Digital Health Backstage Newsletter https://hubs.li/Q030KRdy0 ICYMI: A holiday greeting video from our co-founders! We'll see you next YEAR for a Luma sneak peek 👋
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Patrick Drewry, VP of Product for Patient Access and Financial Clearance at Optum, identifying a point of transformation in the patient experience (ahem: self-service options for specific functions)
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Humair Burney, product leader at Luma Health, and Aditya Bansod, co-founder and CTO of Luma, discuss how to recapture economics when Epic is the beating heart of your institution
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The day after a holiday at a call center is _____________ (fill in the blank) We got you tho 🫱🏻🫲🏽 Here's how we help: https://hubs.li/Q02_RTKQ0
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🎁 Give yourself the gift of our Digital Health Backstage newsletter 🎁 It's got everything you need in one email: ⚙️ Hot new workflows 🖥️ Digital health news 🎟️ Events 🔦 Customer Spotlights Sign up below so each edition lands directly in your inbox! 👉 https://hubs.li/Q02_RNTK0
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